Questions & Answers

Q: QuestionDoes this microwave come with fingerprint resistant for stainless steel model over range?

Asked 5 years ago by Andrea.

• A:Answer The item I purchased is described as Stainless Steel. GE does manufacture a fingerprint resistant Stainless Steel over the range model.

  Answered 5 years ago by newmicroVerified Purchase

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Q: QuestionIs this stainless steel the "finger resistant" matte finish? I want to match the existing range. Thanks.

Asked 5 years ago by Katherine.

• A:Answer Hi SofiesMom - Thanks for choosing GE! Model JVM6175SKSS does not have a fingerprint resistant stainless finish. We currently offer GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven Model #: JVM6175YKFS. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionThis model is 16 1/2 high. Our granite backsplash come up a little high so we have a space that is 16 1/4 to mount the back of the microwave. Will this microwave mount into a 16 1/4 space?

Asked 5 years ago by Lony.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Lony - Thanks for viewing GE! This model is 16 5/16" at the rear so you may need to modify the backsplash a bit to accommodate the mounting bracket. We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175DK_C3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill this microwave be flat against the wall on its back end?

Asked 5 years ago by Wall.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi - Thanks for considering GE! The microwave comes equipped with a rear wall bracket for securing the microwave so the microwave itself does not attach to the wall. We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - We'd love to have you in the family! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy GE Profile Spacesaver XL 1800 microwave, model #JVM1860WF001 is no longer working. Is there an equivalent microwave? Thank you

Asked 5 years ago by Lola.

• A:Answer Hi Lola - Thanks for reaching out to us! We are sorry to hear your GE Profile Spacesaver microwave model #JVM1860WF001 is no longer working and apologize for any inconvenience this has caused. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: JVM7195SKSS (Stainless) / JVM7195DKWW (White). All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" model. This makes choosing a replacement microwave easy. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, I am replacing over-the-range microwave. What's the difference between Installation (Replace Range Hood) & Required Parts & Installation (Standard) & Required Parts Thank

Asked 5 years ago by 0521.

• A:Answer Hi 0521 - Thanks for choosing GE! When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We suggest viewing the Installation guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionNeed to replace JVM1870 otr micro mfr'd 2005. Which models will fit space?

Asked 5 years ago by Paul.

• A:Answer Hi Paul. Thanks for your question! There are several models that would make for nice replacements! We found one that you may like. The model number is: JVM6172SKSS. If you have other questions or want to shop further, please feel free to reach out to either Home Depot or us. We hope that this helps! Stay safe and healthy.

  Answered 5 years ago by GE Answers

  
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Q: Questiondo all GE 30" over the range microwaves have bottom light to light up over stove burner area? thank you

Asked 5 years ago by nana.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi nana - Thanks for considering GE! Yes, all GE over-the-range microwaves have cooktop lighting to illuminate the range or cooktop burners below the microwave. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy over the range stopped heating. Since this should be and easy replacement for a new one the same size is the cost of installation still $199?

Asked 5 years ago by connie.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer I THINK SO

  Answered 4 years ago by MANNYVerified Purchase

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Q: QuestionMy microwave jvm130-003 quit----------need to replace with same size and wattage

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer Hi - Thanks for choosing GE! We certainly appreciate your loyalty. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM130-003. Model JVM6175EKES is a great choice. Microwave Watts is 1000 so it is more efficient than your previous model (750 Watts). Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAre controls lighted or do you need a flashlight to see what number you aretapping

Asked 5 years ago by Nik.

• A:Answer Hi Nik - Microwave control panels are not generally backlit, including JVM6175SKSS, which means that the lettering on the keypads do not have lighting behind them. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionJVM 1430WD002 What can we replace this with???

Asked 5 years ago by Sande.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Sande - We certainly appreciate your loyalty! Model JVM6175DKWW is a great choice (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1430WD002 (Dimensions: 16 13/32 H x 29 7/8 W x 15 1/4 D). Thanks for choosing GE. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the GE Microwave replacement for my GE Model JVM1752DP2BB. I hope to use the same cabinet space and previous mounting brackets if I can.

Asked 5 years ago by Robert707.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer I am trying to help a friend replace a "well-used" and no longer working GE microwave. The store (purposely unnamed) salesman was very helpful and we found a suitable GE replacement for the old one. We were advised that the installer would require a minimum 30 inch clearance above the stove surface. It looks like there is exactly 29.75 inch clearance. The old unit was installed by a handyman and friend, since deceased, so my friend will need to use/hire someone to install the new unit. Please know, I measured multiple times and continue to get the same answer... need another 0.25" or 1/4". Is this really a problem? Thanks, Ed

  Answered 3 years ago by Edward

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Q: Questionwhere do I get the replaceable charcoal filter for the JVM6175SKSS filter JX81J

Asked 5 years ago by Ron.

• A:Answer Hi Ron - Replacement parts and accessories for your GE microwave, including JX81J, can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi. I have a 14 “ deep GE spacemaker XL model # JVM 1340BW002 which recently stopped working. (1997) What new GE model has a 14” depth to the face of the door?

Asked 5 years ago by Mike.

• A:Answer Hi Mike - We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. The height and depth varies. Current models are 15 1/4"- 15 9/16" deep. JVM6175SKSS is 15 9/16"D. JVM3160RFSS is 15 1/4"D. We love having you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi there,I had microwave ge LVM1750DM1BB ,it’s stop working.i would like to replace .do you think it’s similar??can I order it?

Asked 5 years ago by Eva.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer Hi Eva - We certainly appreciate your loyalty! Yes, Model JVM6175DKBB with sensor cooking controls is a nice replacement choice. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We are sorry model LVM1750DM1BB is no longer working and apologize for any inconvenience this has caused. We're glad to have you in the family and encourage you to keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you use timer and cook at same time?

Asked 5 years ago by Angie.

• A:Answer Hi Angie - Thanks for considering GE! Yes, Timer On/Off operates as a minute timer and can be used at any time, even when the oven is operating. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes the range top light use halogen or led?

Asked 5 years ago by Jim.

• A:Answer Hi Jim - Model JVM6175SKSS is equipped with Halogen Cooktop Lighting (2 Bulbs). The settings are Bright/Night/Off. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionThe model number is JVM6175SKSS. Please send owners manual

Asked 5 years ago by Anonymous.

• A:Answer Hi - Thanks for choosing GE Model # JVM6175SKSS. We are sorry to hear the Use and Care Manual was not included and apologize for any inconvenience this has caused. Here's the link to the Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - You can also reach out to us at GEAppliances.com. We are glad to have you in the family. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the GE Model:JVM6175SKSS same size as a GE Profile XL1800 JVM1860 my old one lasted 15 years

Asked 5 years ago by coco.

• A:Answer Hi coco - We certainly appreciate your loyalty! It's great to hear GE Model JVM1860 was in service for 15 years. It sounds like you take great care of your appliances. JVM1860 is approximately 29 7/8"W x 16 13/32"H x 15 1/4"D. JVM6175SKSS is approximately 29 7/8"W x 16 5/16"H x 15 9/16"D. We suggest viewing the Specifications document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175SK_EK_C3.pdf - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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