Questions & Answers

Q: QuestionDoes the GE Microwave JVM6175SKSS have a Time Cook button that allows for cooking under 1minute?

Asked 5 years ago by Judy.

• A:Answer You can enter say 3-0 and push start for 30 seconds but there is no one button for less than 1-minute.

  Answered 5 years ago by rockiezzVerified Purchase

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Q: QuestionI have a ge spacemaker model JMV1443WK02, serial number Fl 907023. Is there a microwave available that will let me use existing framework

Asked 5 years ago by Nita.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hi Nita - We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello! I have a J VM1331WW 003 over the range GE microwave that just died after 24 years. Is there a size compatible GE product that is a convection microwave?

Asked 5 years ago by babyscout2007.

• A:Answer Hi babyscout2007 - Thanks for reaching out to us! While 24 years is amazing, we are sorry to hear your GE microwave JVM1331WW003 has died. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We suggest GE Profile™ 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven PVM9179SKSS. Take a look at the "Quick Specs" document at the following link to view product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9179SK_EK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAm electing to replace 14 -year-old Spacemaker XL Over the Range Microwave which is still working. However it is starting to rust along the interior. Is the GE - 1.7 CF Over the Range Microwave with Sensor Cooking a good replacement?

Asked 5 years ago by Lainey.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer Hello Lainey - Thank you for reaching out about your microwave. We are happy to help. Model JVM6175DKBB is a great replacement for most standard 30" Over-the-Range microwaves. It has many excellent features to offer. We are always happy to help find the most comparable models if you reach out with the model number of your current microwave. Please let us know if we can be of further help. - John

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a JVM6175EKES that stopped heating, only two years old, is there a fuse that needs replacing. All other features are working.

Asked 5 years ago by Barbie.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer Mine is out too, near 2 year mark. Planned obsolescence. Buy anything not American made.

  Answered 2 years ago by Anonymous

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Q: QuestionWhen measuring the depth of the microwave, does it refer to just the actual box depth or from the back of the unit all the way to the depth that the door handle sticks out?

Asked 5 years ago by MollyD.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer Hello MollyD - Thank you for your inquiry; we are happy to help! The overall depth of the microwave model JVM6175DKBB is 15". It does not include the handle. You can view this model specifications including the dimensions here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175DK_C3.pdf We appreciate your interest! Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the interior dimensions of the cabinet? The turntable is 2 inches smaller than the 1.6cuft model, so I am concerned that the cabinet will be that much smaller.

Asked 5 years ago by powerprovider.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer Hello Powerprovider - We appreciate your interest and we are glad to assist! The microwave model JVM6175DKBB oven cavity dimensions are: 20-31/32" W x 9-3/8" H x 14-3/16" D. We hope this helps. Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it have a sound off feature?

Asked 5 years ago by Karen.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello Karen - Thank you for your interest; we are happy to help! This microwave model has the Mute On/Off feature. We are glad you checked. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionTHE PANEL DOES NOT ILLUMINATE , IT IS DIFFICULT TO SEE IT. THE DISPLAY BUTTON WHEN IT IS PRESS FOR OVER 3 SECONDS ONLY AFFECTS THE CLOCK. IS THIS DEFFECTIVE OR THE WAY IT IS. ALSO THERE WAS NOT OWNERS MANUAL INCLUDED IN THE DELIVERY.

Asked 5 years ago by Anonymous.

• A:Answer Hi there, We are sorry to hear about your difficulties in viewing the control panel on your microwave. We can understand that this must be frustrating. This model does not have back-lit controls, therefore adjusting the display brightness will only affect the clock. If you would like to view your Owner's Manual, you can do so through this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - We hope that this helped! Thank you so much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, I have a GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate Model:JVM6175EKES SKU:5268702 and need to replace the light bulb. Which is the correct light bulb to order.

Asked 5 years ago by Alicia.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer Hi Alicia, In order to search for parts, we would need the complete model number of your unit. You can find that complete model number, and then click on the appropriate model through this link: https://www.geapplianceparts.com/store/parts/KeywordSearch?q=JVM6175EKES - Also, if you are wanting to replace the cooktop lights on your microwave, you should be able to do so. However, if a light has gone off in your microwave interior, this would more than likely call for a technician's help. We hope that this helped! Thank you very much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello, our GE Spacemaker xl1800 handle broke and we are going to replace it. In the short video, it states the bottom of the microwave should be 30inches above the range. Is that correct? The one we have now is about 18inches above. Replacement model?

Asked 5 years ago by PbSand.

• A:Answer Hello PbSand. Thank you for your interest. We are glad to assist. Over-the-range microwaves require a minimum 66" mounting height from the floor to the top on the microwave. The 66" minimum from the floor dimension will allow approximately 14"-16" between the cooktop and the bottom front of the microwave. Although we no longer make your model, we do have a variety of great new models available. We normally do not suggest an exact replacement because all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). The height and depth of the models may vary slightly, but any of our new models will work in your current space. The JVM6175SKSS is a great replacement model. We hope this information is helpful. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi!I have a Spacemaker XL model number JVM1440BD003 that was manufactured and purchased in 2003. It recently stopped working. I want another GE over the range microwave. Can you give model numbers that are comparable to that one? Black Stainless Steel

Asked 5 years ago by Anonymous.

• A:Answer Hello! Thanks for thinking about us for all your microwaveable needs. Have a look at these two excellent options: https://products.geappliances.com/appliance/gea-compare/&sku=JVM6175BLTS&sku=JVM7195BLTS. Use the "Where to Buy" feature on the product page to find the Best Buy nearest you that carries these models. Let us know if you have any more questions! - John

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a vinyl back splash..Can your installer put in new microwave...Old Height is 16. 13/32 and new model height will be 16. 1/5...All other measurements are the same ..Over the range external vented.. am willing to sign a wavier if need new holes 4 ht.

Asked 5 years ago by Skippy.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

Q: QuestionWhat is the color of the interior of the microwave?

Asked 5 years ago by Madeline.

• A:Answer White

  Answered 5 years ago by MrPMDVerified Purchase

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Q: QuestionI am replacing my GE over the range microwave model JVM1320BB that has lasted 17 years. I would like to know what GE over the range would be comparable

Asked 5 years ago by Mimi.

• A:Answer Hi Mimi, We are finding that this model should make a good replacement for your older model: https://products.geappliances.com/appliance/gea-specs/JVM3160DFBB - If you would like to view these two models side by side, you can click on this link: https://products.geappliances.com/appliance/gea-compare/&sku=JVM1320BB&sku=JVM3160DFBB - We hope that this helped! Thank you so much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the stainless steel fingerprint resistant and is it easily scratched?

Asked 5 years ago by NanC.

• A:Answer Hi NanC - The stainless steel finish is not fingerprint resistant. We also offer GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175YKFS. This model has fingerprint resistant stainless steel. Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy GE micro wave is asking for a code to simply heat anything. All that is working is the clock. When press 1 the Word food comes up and it will not allow me to heat the food. Help!!÷

Asked 5 years ago by Pamp.

• A:Answer Hi Pamp - Thanks for reaching out to us and for choosing GE. Some microwave models have a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed into the cavity before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” We hope this is helpful. Keep in touch at GEAppliances.com - We are always eager to help! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionyou answered my question on model number jvm6175dkww now my other half thinks this model would be easier to work since the start button is on the bottom jvm3160dfww does this 30 second button work the same as the other model?

Asked 5 years ago by jjkjp.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello, thank you for reaching out about this microwave. The 30 second button will work the same as the other model you were looking at. It will add 30 seconds to the time counting down each time the pad is pressed. Each touch will add 30 seconds, up to 99 minutes and 99 seconds. The button can also be used like an express 30 seconds button. The microwave oven will start immediately when pressed. You can also see page 8 of the owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF We hope this helps! -Chris

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this micro have a 30 second button that if you press it it will start automatically without having to press the start button?

Asked 5 years ago by Jjkk.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Yes- add thirty second button

  Answered 4 years ago by nonickname1

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Q: Questionwhat are the dimensions of this model, I currently have a GE model JVM1750Op2WW that must be replaced, the dimensions are 29 7/8 w 16 1/2 h 15 1/4 d, will this model fit my space?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello. The model JVM6175DKWW has the following dimensions:(WxHxD) (in.) 29 7/8 in x 16 1/2 in x 15 in The new model should work in your current space. Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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