Questions & Answers

Q: QuestionI have a Spacemaker JVM1440WH04 that needs to be replaced. Which model(s) would be comparable in size and will fit in the space where the old one is? Will I be able to use the existing mounting plate as well?

Asked 7 years ago by digioad.

• A:Answer This model is comparable in size and can be used to replace the old unit.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a Spacemaker XL1800 but need the bracket to hang it under the cabinet. I have it venting into the room and also need replacement filters. Can you send me the item numbers and where I can purchase them? Thank you.

Asked 7 years ago by Donna.

• A:Answer Hi Donna- Thanks for choosing GE! So that we can better assist you, please provide the model number of your GE Spacemaker XL1800 microwave. You can find the rating plate with model number inside the microwave or on the bottom of over-the-range microwave, usually near the back. Contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our Contact Us page at GEAppliances.com: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionMy GE Microwave JVM1750DPWW is on the fritz. I need a new GE. What white one will fit in the same space?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello, Thank you for your question. I am happy to help. Model JVM6175DKWW will fit in the same space as your current model, however, you will need to use the mounting bracket that comes with the new model. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a over the oven general electric profile microwave model PVM1870SM2SS. I would like to buy the GE 1.7 - Cu. Ft. Over-the-Range Microwave - Stainless steel to replace it. Are the dimension similar????? I don't want to have a problem installing

Asked 7 years ago by KS.

• A:Answer Hi KS- We appreciate your loyalty! Yes, the dimensions are comparable. PVM1870SM2SS is approximately 29 7/8"W x 16 7/8"H x 15 1/4"D. JVM6175SKSS is approximately 29 7/8"W x 16 1/2"H x 15"D. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Enjoy! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE Profile model PVM1870SM1SS that needs to be replaced. What GE microwave best fits in the same space? Will this model fit?

Asked 7 years ago by Gardner.

• A:Answer Hello Gardner! The great thing about 30" over-the-range GE microwaves is that they are a standard width. The JVM6175SKSS is a good replacement for your previous model - it is close in capacity and features. Thanks for your continued interest in GE Appliances! LEDA@GE

  Answered 7 years ago by GE Answers

  
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Q: QuestionHello, I have an old GE convection microwave model jvm192k 003. It is only about 16 inches high. Which new GE models have a similar height? Sufficient clearance over the gas cook top is important. Also, do you have any models without a turntable?

Asked 7 years ago by catlover.

• A:Answer Hi catlover- We certainly appreciate your loyalty! The current model is our GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven PVM9179. It is available in Black Stainless PVM9179BLTS, Slate PVM9179EKES, Stainless PVM9179SKSS, White PVM9179DKWW and Black PVM9179DKBB. Approximate Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 1/4 in x 15 1/2 in. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the mounting bracket come with or sold separately

Asked 1 week ago by Rockyp.

• A:Answer Yes, all of GE Appliances’ over-the-range microwaves come with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to complete the installation process. For more information, see the Parts Included section on page 5 of the Installation Instructions, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 2 days ago by GE Answers

  
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Q: QuestionHow many watts?

Asked 1 month ago by BJ.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer This lovely microwave offers 1000 watts of cooking power. -Vikki@GEAppliances

  Answered 1 month ago by GE Answers

  
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Q: QuestionDoes this come with the under-the-counter mounting hardware?

Asked 2 months ago by mikebuyer.

• A:Answer Yes, the mounting bracket is included with the appliance. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionLooking to replace a 20 year old GE Spacemaker XL 1800 model JVM1850. Is the JVM6175 compatible? I'm concerned about the height.

Asked 2 months ago by PaulD.

• A:Answer This model would be a great addition to your home! All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionMy over the range microwave has no power. Outlet is good. What GE model is the closest replacement for this unit? JNM1731DM1CC

Asked 2 months ago by JNM1731DM1CC.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer This model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionDoes the JVM6172DKWW GE Microwave replaced the JWVM6175DK2WW model?

Asked 4 months ago by BK11.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer These two models offer the same capacity oven and will fit in the same space. The JVM6175DKWW model offers sensor cooking functions that are not offered on the JVM6172DKWW. The sensor cooking features take the guesswork out of microwaving. You select the food item and the microwave determines the correct power level and cook time for that particular item. We do recommend in all cases that you use the mounting bracket and hardware that will be packaged with the new microwave. We're confident either model will serve you well. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionWhat model replaces the built in microwave, JVM2070SH001?

Asked 5 months ago by kbh.

• A:Answer This model would make a great addition to your home. All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: Questiondoes the kitchen timer work when the microwave is in use?

Asked 5 months ago by Anonymous.

• A:Answer Yes, the minute/second timer will work while the microwave is in use. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionWe just bought a ge microwave. We noticed that the surface light is extremely hot to touch. So much so I thought the stove was on. Isvthis normal?

Asked 5 months ago by Anonymous.

• A:Answer Yes, it is normal for the surface light to be hot when turned on. This is similar to the heat felt from the bulb in a table or desk lamp. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionIf I set the power at 50%, does the power cycle on and off or is the power consistently on at the lower level?

Asked 5 months ago by Anonymous.

• A:Answer Power levels are a percentage of "on time" for the magnetron tube which cycles on and off to obtain the various levels. Each power level gives the microwave energy for a certain percent of the time. Medium (50 percent) power is used for slow-cooking and braising food and uses microwave energy 50% of the time.

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhat model will slide into the same bracket as my current JVM6172DF1BB?

Asked 5 months ago by SM.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used

  Answered 5 months ago by GE Answers

  
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Q: QuestionHi, my existing microwave has a button to cook vegetable. Does this model have something similar, thanks

Asked 6 months ago by Microwave.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer This model has a Potato sensor cooking pad which automatically adjusts time and power for delicious cooking results. For other vegetables, we recommend using power level 10 with the Cook Time function. For specific vegetable cooking recommendations, see the Cooking Guide for Cook Time on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 6 months ago by GE Answers

  
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Q: QuestionWILL A JVM6175 FIT IN SAME SLOT AS THE GE SCA1000DW ADVANTIUM.

Asked 7 months ago by TOM.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer This microwave certainly will replace your current microwave! All of our 30" over-the-range microwaves are designed to easily fit in the same space. Please know that you will have to use the hardware and brackets that come with the new unit, as they are model specific.

  Answered 7 months ago by GE Answers

  
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Q: Questionis there a light under the microwave?

Asked 7 months ago by an.

• A:Answer Yes. Button on the front panel

  Answered 7 months ago by jaybird

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