Questions & Answers

Q: QuestionI have a JVM3670BF model and was looking for a replacement after 13 years. It seems that some models have trim kits that work in 36" space, but not all. What are my best options for a replacement? Thanks!

Asked 4 years ago by cjt19.

• A:Answer Hello cjt70, Thanks for reaching out to us! We appreciate your loyalty to GE Appliances, and we'd be happy to help you find a replacement microwave oven. We found that the model you're currently considering (JVM7195SKSS) will work as a compatible replacement. Based on the dimensions of your current model, we believe model PVM9179SKSS would work as well. Although they may seem a bit smaller, they both have an optional filler kit to make sure the appliance fits correctly. We have placed a link to this microwave oven, and the filler kit that is compatible with either model. (PVM9179SKSS) https://www.bestbuy.com/site/ge-profile-series-1-7-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5269000.p?skuId=5269000 (Filler Kit-JX36BSS) https://www.bestbuy.com/site/ge-36-over-the-range-microwave-accessory-filler-kit-stainless-steel/5707589.p?skuId=5707589 We hope this information is helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions please reach out to us using the "Contact Us" link on our website or on social media. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDies this GE 1.9 Cu Ft Over the Rsnge Microwave have a control panel that’s illuminated when touched? If not please indicate what GE Micrwaves or other manufacturers have that feature? Thank you

Asked 4 years ago by JZ.

• A:Answer No the panel does not illuminate when just touched so it can be read during the evening.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe have a Ge profile over the range PVM9195SF1SS 1.9 cf. Need a profile micro replacement

Asked 4 years ago by Hi.

• A:Answer doesn't have to be a profile. Measurements just have to fit opening..

  Answered 4 years ago by HammerVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionI need to replace my over the stove microwave that measures 29.75" wide by 16.25" deep by 17" high. There is NO space on either side of the current microwave. Will this model fit?

Asked 4 years ago by Anonymous.

• A:Answer Hi there! Thanks for reaching out to us. The dimensions of this unit are 16 5/16 H x 29 7/8 W x 15 9/16 D. Since the width is slightly larger than 29.75" and there is not space on either side of the unit, it would not fit into that slot. We're sorry for any inconvenience that this may cause. If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm Stay safe! Emily@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat size is the turntable plate and does this model have a melt feature?

Asked 4 years ago by Kathy.

• A:Answer Hi Kathy! Thanks for your questions. This unit does have a melt feature. Depending on which variation of the model that you get, the turntable may have slightly different dimensions. The approximate dimensions of the turntable will be 1/4" H x 14 1/4" W x 14 1/4" D. We hope this helps! Emily@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need to replace my GE JVM1650BH01 over the range microwave with a new one without taking out any of the surrounding tile. What current model will fit in its place? Thank you.

Asked 4 years ago by NorcoJoe.

• A:Answer Hi NorcoJoe! Thanks for reaching out to us and for your interest in our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM3160DFBB would be a good replacement for your current unit. You can find that model online at this link: https://www.bestbuy.com/site/ge-1-6-cu-ft-over-the-range-microwave-black/1694257.p?skuId=1694257 Take care! Emily

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a GE JVM3670SF001 microwave manufactured 2003. Worked great until today. I am ASSUMING the magnetron bulb went. My problem is it is 36" wide. What microwave and adapters do you recommend to still fit my 36" opening.

Asked 4 years ago by Remark.

• A:Answer The microwave oven I purchased was a replacement made to fit a 30 inch opening and it came with templates and brackets for mounting. If you look on the GE web site they have filler kits to complete the install for a 30 inch microwave. I hope this will help.

  Answered 4 years ago by StripVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a cooktop/surface light? Is it LED? Halogen?

Asked 4 years ago by pwili.

• A:Answer Hello pwili - Thank you for the interest in this reliable microwave. Model JVM7195SKSS does have a cooktop surface light that uses halogen bulbs. Please let us know if you have any more questions. - John@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionQ: I need to replace a microwave model no. JVM6175SK1SS. I see it is no longer being made, what do I order to replace that will fit in the same space?

Asked 4 years ago by Toto.

• A:Answer Hello Toto - We are sorry to hear your microwave is in need of replacement but will be happy to point you in the right direction. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model such as yours. So when looking for a microwave, you can concentrate more on the features you would like, rather than the size. Thanks! - John@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi,looking to replace spacemaker EMO3000CSS04 over range microwave, what would you recommend so vent fan outlet match,thanks.

Asked 4 years ago by Hank.

• A:Answer I’m not sure what microwave that it is you are replacing. We just stepped up to a nicer GE than our first one. The vent matched up but the support holes had to be re-drilled on the top. We really like this microwave so far. Sorry I’m not more help. Good luck.

  Answered 4 years ago by KandiVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, I'm looking to replace my current GE microwave. It has a halogen surface light which I don't like as it gets HOT!!! What models have LED or something cooler for the surface light?

Asked 4 years ago by KBfromFlorida.

• A:Answer Hi KBinFlorida, great question! We'd be happy to help you out. We found two similar over the range models that have LED cooktop lights listed in their specs. Those models are: PVM9215SKSS and PNM9216SKSS. - Models that have a little less cubic feet, but also have LED lighting for their cooktop lights are as follows: PVM9179SKSS and PNM9216SKSS. - We did want to also provide you with the following information about replacing an over the range microwave with another: All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope that this helps! Happy shopping. -Michael@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have microwave oven model number JVM1640WJ 03. I want to replace a new one. Which model I have order to make sure it fit well. Thanks

Asked 4 years ago by Kishi.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi KK2019, thanks so much for reaching out! We'd be happy to help you shop around! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. - We found a few models that we think you'll love! Try searching for the following to see if they strike your fancy: JVM3160DFWW, JVM6172DKWW, JVM6175DKWW, and PVM9179DKWW. We hope that this helps! Happy shopping! -Michael@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy old microwave was a GE Profile PVM1970SR1SS and the one feature that I loved was the timer on the nightlight. Does this model have a timer on the nightlight as well?

Asked 4 years ago by MelB.

• A:Answer Hello Mellolb, thank you for your question! This microwave does not have a night light timer function. We apologize for the inconvenience. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – CV

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am not seeing item JVM7195SK1SS, is there a replacement?

Asked 4 years ago by Rita.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi there, Rita - Great question! We're finding that model JVM7195SK1SS is still being manufactured, check out model JVM7195SKSS. Thanks so much for considering GE Appliances! -Mikayla

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe currently have JVM3160RFSS installed and thinking if we can replace it with JVM7195SKSS for bigger size and features. Will that require new holes in upper cabinet and wall mount plate? Or will we able to use existing wall plate and holes for screws?

Asked 4 years ago by JVM3160RFSSwithJVM7195SKSS.

• A:Answer Hello - We appreciate your interest in replacing your microwave and we are happy to help! Mounting plates are model specific, and cannot be reused from model to model. You would need to use the mounting plate that comes with a new model. While the space needed for the new microwave is the same, we do recommend using the new mounting bracket and hardware that is packaged with the new microwave. Consequently, it is possible new holes would have to be created to accommodate the new bracket. We hope this information is helpful. Thanks for checking! We appreciate your loyalty! Olga

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionFor microwave model JVM7195DKWW, I am thinking of ducting as follows: 5 ft vertical to attic (inside 2x4 wall), bend 90 degrees horizontal 7 ft (between 10" joists), then vertical 2 or 3 ft to roof vent. Is this okay, or what? Start with rectangular?

Asked 4 years ago by Steve85.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hello Steve85, Thanks so much for reaching out. Good question. We'd recommend following the ducting instructions provided throughout the installation instructions. Specific instructions can be found starting on page 12 for outside top exhaust. The instructions provides a chart where you can keep track of your materials and see your total duct length. https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/0a7b21f9-9d0c-4603-92ac-485d94d13f8d.pdf As long as the length does not exceed 140 feet, you should be fine. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI currently have a Whirlpool microwave that is on the fritz. I plan to replace it with the GE 1.9 Over-the-Range microwave. What is the difference between Convertible and External venting?

Asked 4 years ago by larrymcd.

• A:Answer Today most new over the range microwaves are convertible to recirculating or the standard external venting. When setup for external venting the internal vent system discharges against a duct extending from the microwave top or rear to the outside air either through the roof, or to an eave vent. When set up for recirculating the air recirculates through a charcoal filter and comes out the bottom of the microwave back into the room. The conversion from exterior venting to recirculating is a very easy process and the procedure is described in the installation manual.

  Answered 4 years ago by Lannyw

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a big difference between the 300 cvm gam and the 400 cvm fan. Decide if between the 6175 and the 7195. O lucky use for reheating food. Does fan matter?

Asked 4 years ago by Mills.

• A:Answer Hello Mills, Thank you so much for reaching out. Excellent question. CFM (cubic feet per minute) is a unit of measurement of the exchange of air from one area to another. The higher the CFM, the more air can be moved from one area to another. If you vent internally, then there is no need to use CFM since air is being recirculated. This model has a top CFM of 400 and has four different speeds. We hope this was helpful. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy JVM7195SF1SS is brushed nickel ss rather than shiny chrome. Is this the same color? My microwave has to be replaced because of a known issue with the door switch that makes it keep running. Has this been fixed in this model? The model number is close.

Asked 4 years ago by Cryss.

• A:Answer Probably the microwave is not brushed nickel but is stainless steel. The stainless is a thin sheet of metal capping a plastic panel beneath. The stainless steel is not shiny therefore appears like brushed nickel.I hope the issue you described has been fixed. I previously had the same model number that was about 5 years old and had the same issue with the microwave not shutting off. The problem is not he door switch as told to me by a professional repair facility and that if used the microwave may catch fire. I have replaced the microwave with a new one of the same model. Hope this issue does not happen again . YTo me 5 years is a short life for a microwave.

  Answered 4 years ago by Lannyw

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThis is to replace a GE Profile PVM1870DM3WW where the led has dimmed that it can no longer be seen. From the size, everything looks the same except that I believe the depth of mine is 151/4 whereas this is 151/2. Is this a good replacement

Asked 4 years ago by Zonlaw.

• A:Answer Hi Zonlaw, thanks for your question! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. This makes choosing a replacement microwave easy! - NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. The new model that you've chosen will make for a fine replacement to your old unit. We hope that this helps! All the best. -Michael

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question