Questions & Answers

Q: QuestionHi, I have a wall that will extend past the fridge on one side...How much room do I need between the fridge and wall to open that door to 90 degrees? Thanks

Asked 7 years ago by Boead.

• A:Answer About an 1 inch is all that’s needed, the doors pivot inward when opening

  Answered 6 years ago by BriguyVerified Purchase

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Q: QuestionIs this model available without the ice maker?

Asked 5 years ago by Janice.

• A:Answer It is however it is a different model number. You also can turn off the ice maker and take out the drawer if you want.

  Answered 5 years ago by DusinVerified Purchase

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Q: QuestionWill I be able to access deli drawer completely without door at 90 degree's? Also will I be able to move shelves around with out door open 90 degree's. I have window on one side of fridge

Asked 7 years ago by LALYNN.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High-Gloss White

• A:Answer To pull bottom deli drawer out 1/2 to 3/4 way, the fridge only needs 1 inch of space on it's side to the wall. If the drawer is to be pulled out all the way, you need at least 11 inches of space. Same with veggie/fruit drawers. Shelves can be moved around as long as one door is able to be fully opened. Hope this helps.

  Answered 7 years ago by VAROBB

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Q: QuestionIs the fridge on 4 plastic rollers or 4 adjustable feet? I bought a Samsung and all wheels are cheep plastic and it sits at a 2 1/2 inch backward slant that can not be adjusted. Can this fridge be adjust to have just the slight slant needed?

Asked 6 years ago by Rollarskatefridge.

• A:Answer Hi Rollarskatefridge- The refrigerator is equipped with rear rollers and 2 front adjustable leveling legs. The refrigerator should also be firmly positioned on the floor and the front is raised just enough that the doors close easily when opened less than 90 degrees. Thanks for considering GE! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: Questionon this model can the water filter be removed? where i will be using this at there is no water access so the filter just takes up fridge space.

Asked 6 years ago by cindy.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High-Gloss White

• A:Answer Hi Cindy- Yes, if the refrigerator will not be connected to a water line, the filter can be removed. Thanks for choosing GE! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionRe: Slate or Stainless Steel - Wondering if Slate would show fingerprints less than the Stainless Steel.

Asked 5 years ago by KC.

• A:Answer Hello KC - Thank you for your interest in the GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JMLES; we are happy to help! This model has a Slate finish. Slate is a highly engineered, low-gloss matte metallic paint finish and will hold a magnet. It resists fingerprints and doesn't show dirt. To clean, wipe with a soft clean cloth using a mild household detergent then dry with a clean soft cloth. We are glad you checked! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionI’m researching this model and I see on multiple websites it has an internal water dispenser. I cannot see in any pictures or find any answers about where the dispenser is. I’m looking all over and I don’t see where the button and dispenser is at?

Asked 7 years ago by Richard101.

• A:Answer Hi Richard101- Yes, GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JSLSS is equipped with an internal water dispenser. The water dispenser is located at the front on the left wall inside the refrigerator compartment. See page 8 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - Thanks for choosing GE Appliances for your home! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDo the top French doors have to be closed in a particular order or can you close either one first? I have young children and can see this being an issue.

Asked 7 years ago by Sway913.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High-Gloss Black

• A:Answer Hi Sway913 - Thanks for choosing GE! No, French-door refrigerator doors do not have to close in a particular order. You can close either door first. Enjoy! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the Slate surface stays clean of marks? is it easy to clean or is it like the Black appliances that get super dirty very easy?

Asked 6 years ago by JessM.

• A:Answer doors stay mostly smudge proof... the door handles can show marks

  Answered 6 years ago by ronfVerified Purchase

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Q: QuestionCan the rear roller legs be lowered or removed to fit under the cabinet as I am at exactly 68.5 inches from floor to bottom if cabinet

Asked 5 years ago by Anonymous.

• A:Answer The front of the fridge is a couple of inches higher than the rear due to the mechanisms needed to open the doors. You may not have an issue as this higher front part is only about 6 inches deep.

  Answered 4 years ago by JackVerified Purchase

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Q: QuestionI just bought this fridge But it makes a loud sound for a few seconds like something filling on it. But no water hooked up. Is this normal. It’s a bad sound. Wakes u up at night

Asked 7 years ago by Stef.

• A:Answer Hi Stef- Welcome to the GE Appliances Family! The refrigerator has an internal water dispenser and factory-installed icemaker with water filtration system. The icemaker will make a buzzing sound when it's trying to fill with water. If the buzzing noise can be heard approximately every 15 minutes, check and make sure the icemaker is turned off if water is not connected or turned off. This is most likely to occur with a brand new installation. See the following link to view video: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16833 - See page 14 of the Owner's Manual regarding turning off the icemaker: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - We hope this is helpful. Thanks for choosing GE. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the depth of the shelves in the fridge?

Asked 5 years ago by LivC.

• A:Answer Hi liv - The shelf above the drawers is 28"Width X 13-1/2"Depth. The two split shelves are 28"Width x 11"Depth. Offers a built-in look by fitting nearly flush with surrounding cabinetry. Play Video: https://www.youtube.com/embed/lygOKK0_Cfg?rel=0 - Thanks for viewing GE! Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello can you please tell me the depth of the doors. The specs say that Depth Without Door 24.125 inches, Depth without Door handles 29 inches. If im calculating this correctly this means the doors are just under 5" thick/deep?

Asked 6 years ago by Lala.

• A:Answer Hi Lala- Yes, you are correct. Case Depth Without Door is 24 1/8" and Depth Without Handle is 29". We suggest to view Quick Specs for all product dimensions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GWE19JML_JSL_C2_17.pdf - We also suggest to view page 20 of the Installation Instructions for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-1.PDF - Thanks for choosing GE! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes the refrigerator have a water reservoir for the water dispenser? Want to know so the water will be cold when dispensed. Thanks

Asked 7 years ago by Patty.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High-Gloss Black

• A:Answer No reservoir but the water is stored in a coil of plastic tubing inside the fridge behind the left vegi/fruit drawer. So yes the water is cold when dispensed.

  Answered 7 years ago by 1owner

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Q: QuestionHi, How far out does the frig have to extend from the rear wall in order for the doors to open to 90 degrees? My space is limited on left by a countertop that is 25 in. deep. Will the left door of the frig. be able to open 90 degrees with this limit?

Asked 5 years ago by WaHachaween.

• A:Answer Hi WaHachaween - Case depth without door is 24 1/8". Back air clearance should be 2" (total 26 1/8"). This will allow installation in a standard 24" deep cabinet with standard 25" deep countertops. We suggest to view the Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GWE19JML_JSL_C2_17.pdf - We also suggest to view page 20 of the Installation Instructions APPLIANCE DIMENSIONS: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionis a water filter included in this refrigerator?

Asked 5 years ago by Vinofam.

• A:Answer Yes

  Answered 5 years ago by Tack1Verified Purchase

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Q: QuestionIs the whole refrigerator Slate color? In the picture the sides look a different color

Asked 6 years ago by Denise.

• A:Answer Hi Denise- The refrigerator doors are Slate. The sides of the refrigerator are a specially created shade of gray (Dorian Gray). Explore our Slate Appliances at: https://www.geappliances.com/ge/slate-appliances.htm - Thanks for your interest! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHello Does the ice maker keep making ice after the bin gets full or can you manually control it?

Asked 6 years ago by Manny.

• A:Answer Hi Manny - When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. You can also use the power switch on the icemaker to manually turn On/Off. See page 16 of the Owner's Manual- Automatic Icemaker: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-2.PDF - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionAre the pull out storage bins in the top part of the refrigerator on wheels or not?

Asked 6 years ago by TJN.

• A:Answer Hi TJN - The drawers are not equipped with rollers. However, there are front rollers within the side drawer rails that allow the drawers to slide in and out smoothly. Thanks for viewing GE! Keep in touch - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionTwo questions: 1) would someone measure the depth from the back wall to the front of the door handles? (need to know how far the handles will come into the room when installed) and 2) is the freezer drawer a full extension or just a partial pull?

Asked 6 years ago by Blizzard.

This question was asked about the related product: GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - High-Gloss White

• A:Answer The overall depth with the handles included is 31 inches. Yes, the drawer is full extension.

  Answered 6 years ago by CommunityAnswer

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