Questions & Answers

Q: Questionare the doors reversible?

Asked 8 years ago by lookingman.

• A:Answer Hi lookingman- This is Sue at GE Appliances. Thanks for considering our GE® ENERGY STAR® 21.0 CU. FT. BOTTOM FREEZER REFRIGERATOR GBE21DGKBB! We have great news. The door swing is reversible. We suggest to view the Installation Instructions for complete details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - Also, this model easily accommodates the installation of an icemaker. Optional IM4D Icemaker Kit sold separately. Thanks for checking with us. Enjoy!

  Answered 8 years ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, I cannot see where the ice maker is.....does the automatic ice maker come w the fridge.... If so..... Where is it.....? Thank you

Asked 8 years ago by Logan.

• A:Answer Hello Logan - this is Nancy at GE Appliances and I am happy to help you. This refrigerator does not come with an icemaker, it is optional. It is icemaker-ready. You would purchase Icemaker #IM4D. I hope this helps! Thanks for checking with us!

  Answered 8 years ago by GE Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSince the freezer has a swing door, what is the minimum angle (in degrees) that the bottom drawer will slide out? Does it have to be greater than 90 degrees?

Asked 7 years ago by Calyq.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hi Calyq- This is Sue at GE Appliances. Thanks for viewing our GE® ENERGY STAR® 21.0 CU. FT. BOTTOM FREEZER REFRIGERATOR GBE21DGKWW! The drawer can be accessed with the door at a 90 degree opening but cannot be removed unless fully opened. We suggest to view the Quick Specs for product dimensions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GBE21DGK_c2.pdf - Keep in touch. We are always eager to provide assistance!

  Answered 7 years ago by GE Answers

  
  Helpful (3)Unhelpful (1)ReportAnswer this question

Q: QuestionCan the doors be reversed to open to the left?

Asked 8 years ago by Td.

• A:Answer Hi Td- This is Sue at GE Appliances. Thanks for your interest! Yes, the refrigerator door swing is reversible for flexible installation. Thanks for checking with us!

  Answered 8 years ago by GE Answers

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am just noticing there is no icemaker. If once can be installed, where will it be located. I do not see a spot. Or, there will be no room left in the freezer if one is truly not there., Thank you,.

Asked 5 years ago by vickifun.

• A:Answer Hi vickifun - Model GBE21DGKBB is equipped for optional icemaker IM4D (sold separately). It installs in the upper left side of the freezer compartment. The ice bucket sits on the shelf under the icemaker. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it possible to disable the lights in the refrigerator and/or freezer so they *don't* go on when the door is opened?

Asked 7 years ago by ProfJonathan.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hi ProfJonathan - The refrigerator is not equipped with Sabbath mode. On select models with Sabbath mode feature you can activate Sabbath Mode to turn off interior lights, temperature control, and advanced features. We suggest our GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator GWE19JGLWW equipped with Sabbath mode feature. Keep in touch! SUEatGEA

  Answered 7 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model come in white?

Asked 8 years ago by Anonymous.

• A:Answer Hello - this is Nancy at GE Appliances and I am happy to help you. Yes, this model does come in white. The Model number is #GBE21DGKWW. I hope this helps! Thanks for checking with us!

  Answered 8 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this model fingerprint resistant?

Asked 2 years ago by Nicole.

• A:Answer Hi there! We appreciate your interest in this wonderful refrigerator. This unit is not fingerprint resistant. If we can answer any additional questions, please let us know. -Gina@GEA

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this fridge come with a water dispenser?

Asked 3 years ago by GeneralContractor.

• A:Answer No, it does not come with water dispenser. However, GE has an option for water dispenser

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this unit discontinued? If so, is there a replacement?

Asked 3 years ago by RobertK.

Q: QuestionDoes it have wheels

Asked 3 years ago by Me.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hello! This freezer does not have wheels on it. Thanks for considering this amazing freezer for your home. -Gina@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the doors come off for delivery

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Greetings, This is a great question! Yes, the doors can be removed from this refrigerator if it will not fit through the door. You can view instructions starting on page 19 of the manual. https://files.bbystatic.com/pJKxw4QINTD019VIVNk1dQ%3D%3D/e5d280f7-0e9a-4cdb-b0c3-36af993699de.pdf. Thanks for being part of the GE family! Mike@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the lowest freezer temperature?

Asked 3 years ago by klui24.

• A:Answer Hello- We appreciate your question and are happy to help! The freezer section in a refrigerator should measure between -5 and +8 degrees Fahrenheit. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this refrigerator garage ready? If not, what models does GE make that are garage ready?

Asked 3 years ago by LocalLady43.

• A:Answer Hi there, and thanks for your interest in this refrigerator! Regrettably, this particular model is not garage-ready; we apologize for any inconvenience this may cause. However, we have several different models that are considered garage-ready. If you search your dealer website, or our website, with the term 'garage-ready' you will find multiple options; model GTS19KSNRSS is one of our several choices for a garage-ready refrigerator. We are happy to help with any other questions or concerns, and hope you are able to obtain a refrigerator for your garage soon! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIm a simpleton. I dont understand half the answers. All I need to know is how many inches width I need TOTAL in order to open the thing enough to be functional THX

Asked 4 years ago by ThoughtIWasNutsTillISawU.

• A:Answer Hi, Good question! We appreciate the interest and would love to help. For this model's door to open 90 degrees, you will need to have 33-7/8" Width and 61-1/4" Depth. You can find the rest of this model's dimensions in the specifications section. Hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI AM I. NEED TO REPLACE A HANDLE FOR THE REFRIGERATOR. WHERE CAN I BUY ONE? MODLE # GBE21DSKSS

Asked 4 years ago by Anonymous.

• A:Answer Hello, Great question! We first want to thank you for choosing GE Appliances. We are sorry to hear about your issues with the refrigerator handle. We know how disappointing it is when an appliance doesn't meet it's expectations. We will use this as an opportunity for improvement, and we'd be happy to help you find a replacement handle. We suggest checking with your local Best Buy to see if they have replacements available for your model. We also recommend checking your model number again, to ensure it is correct. We apologize for any inconveniences this may cause. If there are any further questions, please reach out to us using the "Contact Us" link on our website or social media. We hope this helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I convert my gbe21dgkgrww to a freezer drawer instead if a door. If there is a kit to do so please provide me with the kit part number Thanks

Asked 4 years ago by Bobbledoo.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hi Bobbledoo - Thanks for choosing GE ! Model # GBE21DGKGRWW cannot be modified or converted to a freezer drawer. We are sorry for any disappointment this brings. We currently offer GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator Model # GDE21EGKWW with freezer drawer. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni need a white 30 t0 31 inch wide 67 inch high refridgerator and 33 inch deep with handles my current one is kenmore and they are out of business

Asked 4 years ago by jack.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hi Jack - Thanks for considering GE Model GBE21DGKWW! The overall dimensions are 69 7/8H x 29 3/4W x 36 5/8D. While we do not offer a model with exact dimensions, we suggest GE® ENERGY STAR® 19.2 Cu. Ft. Top-Freezer Refrigerator Model #: GTE19JTNRWW (Dimensions: 66 3/8 H x 29 3/4 W x 34 1/2 D) or GE® ENERGY STAR® 16.6 Cu. Ft. Top-Freezer Refrigerator Model #: GTE17GTNRWW (Dimensions: 64 3/4 H x 28 W x 32 5/8 D). Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this refrigerator "counter depth"?

Asked 5 years ago by stan.

• A:Answer Hi Stan - Thanks for considering GE! Model GBE21DSKSS is not counter-depth. We suggest viewing the Quick Specs document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GBE21DSK_c2.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this have reversible hinges

Asked 5 years ago by GRW1.

This question was asked about the related product: GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator - High Gloss White

• A:Answer Hi GRW1- Yes, the door swing is reversible to suit your needs. See Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60805-3.PDF - This model is also equipped for optional icemaker IM4D (sold separately). Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)