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Oh no! Thanks for reaching out to us, Andrea. We are sorry to hear of this unfortunate experience with the door shelf in Model GZS22IYNFS and apologize for any inconvenience this has caused. Replacement shelves can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. We're glad to have you in the family, Andrea. Keep in touch at GEAppliances.com for all your appliance needs! Sue
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