Questions & Answers

Q: QuestionWhat is the warranty?

Asked 4 years ago by Anonymous.

• A:Answer Hi - Thanks for viewing GE! Model GZS22IYNFS comes with a Limited 1-Year Warranty (30 Day Water Filter Warranty). We suggest viewing the written warranty for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan cabinet panels be added to the doors?

Asked 4 years ago by Jenny.

This question was asked about the related product: GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Slate

• A:Answer Hi Jenny. Good question! This model is not able to have custom paneling applied to it. We apologize about that. We do offer some models that have the ability to use custom paneling in our Monogram line. We hope that this helps! Please stay safe and healthy.

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the measurements for this refrigerator (DxWxH)?

Asked 4 years ago by vls.

• A:Answer Hi vls - Thanks for viewing GE Model GZS22IYNFS! Dimensions are 69 1/2"H x 35 3/4"W x 30 3/4"D. We suggest viewing the Quick Specs document for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GZS22IBN_IEN_IMN_IYN_C2_19.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI need 32 and 1/2 inch wide counter depth. Is that possible?

Asked 4 years ago by Ladybug.

• A:Answer Hi Ladybug - Thanks for considering GE! We currently offer GE® ENERGY STAR® 17.5 Cu. Ft. Counter-Depth French-Door Refrigerator Model #: GYE18JSLSS (32 3/4" wide) and GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator Model #: GWE19JSLSS (32 3/4"wide). Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: Question1st : Has GE fix their design defrosting clogged drain problem with Model # GZS22IYNFS ? My current Model # PYE22PSHJSS leaks daily ! 2nd : Also has GE fix their low ice daily output in Model # GZS22IYNFS ? Mid day out of ice !

Asked 4 years ago by KOKO.

• A:Answer Hi KOKO - Thanks for reaching out to us and for considering Model # GZS22IYNFS. We certainly appreciate your loyalty. We are sorry to hear your current Model # PYE22PSHJSS leaks daily. This is not considering normal and a technician is required for an accurate diagnosis. You should not expect this issue with your new model. Rest assured anytime we hear issues encountered with the use of an appliance, they are addressed. Also, we provide a warranty with all our appliances and consider issues beyond that period on a case-by-case basis. The icemaker will make approximately 4.5 lbs or 130 cubes per day. The bucket will hold approximately 8 lbs. of ice. Ice production can be increased by decreasing the freezer temperature to -2F. Ice production is dependent on freezer temperatures, which are affected by the temperature control settings, door openings, and food load. More food in the freezer will keep the temperatures more stable which will help the icemaker perform more efficiently. The frozen packages act as insulators to keep the cold air in. We recommend that the freezer be kept three-fourths full for optimal operation. We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the GE 21.8 Cu. Ft. Counter-Depth Side by Side Refrigerator come in Stainless Steel without an water/ice door dispenser? Model:GZS22IYNFS SKU:6330748

Asked 4 years ago by Santa2020.

• A:Answer Hi Santa2020- Thanks for considering GE! Model GZS22IYNF is not offered without the water/ice door dispenser. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI'm interested in purchasing a package and most of the items are stainless steel, not fingerprint resistant. Does the plain stainless stain look different than the fingerprint resistant stain steel? Would the pieces match?

Asked 4 years ago by Santa2020.

• A:Answer Hi Santa2020- Thanks for choosing GE! Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. GE Appliances has designed this fingerprint resistant finish to blend with non-fingerprint resistant stainless steels. The color and tone of our Fingerprint Resistant Stainless Steel has very good color harmony with the other products. The finish does have a more rich satin finish (slightly less reflective), but in kitchen suite appearance reviews, this has been accepted broadly. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the water filtered housed at the top of the refrigerator or do you have to remove the grill at the bottom of the unit?

Asked 5 years ago by Ann.

• A:Answer Hi Ann - The water filter cartridge is located in the back upper right corner of the refrigerator compartment. Here's the link to the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF - Thanks for considering GE! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow do I order filters for my GE fridge I bought there (Model GZS22IENBHDS

Asked 5 years ago by Laurie.

This question was asked about the related product: GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Slate

• A:Answer Hi Laurie - GE Water Filter Model XWF / SKU:6254604 is available for purchase on bestbuy.com at the following link or simply enter XWF in the search field: https://www.bestbuy.com/site/ge-water-filter-gray-white/6254604.p?skuId=6254604 - Also, replacement parts and accessories for your GE appliances can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Thanks for choosing GE! Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have wheels?

Asked 5 years ago by Forgetaboutit.

• A:Answer Yes...but they don't lock :(

  Answered 4 years ago by FranBVerified Purchase

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Q: Questioni bought the basic delivery and setup service with best buy, do i need to buy any parts (hose, connector) etc. or is that included in the services

Asked 5 years ago by Bhanu.

• A:Answer You will need to buy them. I think it added about $30and they told us that parts were not included and new parts were necessary for their team to do an install.

  Answered 5 years ago by stampurrVerified Purchase

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Q: QuestionWhere are the lights on this model ?

Asked 5 years ago by terri.

This question was asked about the related product: GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate

• A:Answer Hi Terri - Thanks for your interest in GE® 21.8 Cu. Ft. Counter-Depth Side-By-Side Refrigerator GZS22IMNES! This model has LED Lighting in the top and sides of the fresh food compartment and in the rear and side of the freezer compartment. Easily find even the smallest food items thanks to the flush showcase LED lights that illuminate every corner of the refrigerator and freezer. Play Video: https://www.youtube.com/embed/jXvi8YbnvVs?rel=0 - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat is the width ?

Asked 5 years ago by Ab.

• A:Answer Hi Ab - Thanks for your interest in GE® 21.8 Cu. Ft. Counter-Depth Side-By-Side Refrigerator GZS22IYNFS! This model is 35 3/4" wide (Approximate Product Dimensions (WxHxD) (in.) 35 3/4 in x 69 1/2 in x 30 3/4 in). Or, scroll down the page to view dimensions under "Specifications". We also suggest viewing the “Specifications” document at the following link for more product dimensions/clearances: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GZS22IBN_IEN_IMN_IYN_C2_19.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionAre the door handles easily removable for delivery? I have a narrow clearance getting into the kitchen, and it will be a tight fit. I might need the extra inches to ensure nothing gets scratched.

Asked 5 years ago by Jackson.

• A:Answer In their user guide they state, "If the refrigerator must go through any entrance that is less than 38" wide, the doors must be removed. DO NOT remove the handles." (their emphasis not mine). With my delivery through a 31" opening, the delivery guys opened the doors and wiggled it through easily. Your path may not be as easy but you can remove the doors.

  Answered 5 years ago by Arktander

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Q: QuestionWhen purchasing the Delivery and Advanced Installation option does this include everything needed to install the water source and hook up the fridge or will I need to purchase an additional kit with this?

Asked 5 years ago by Eddie.

• A:Answer You can purchase the water line hose when you purchase the fridge. As long as you have a water hook up and outlet in the wall that is all you need.

  Answered 1 year ago by JustineVerified Purchase

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Q: Questioncan you put a few frozen pizzas in the freezer stacked flat or on their side.

Asked 5 years ago by gjlokey.

• A:Answer Hi gjlokey - While pizza boxes vary in size, you can stack many varieties on their side. We suggest to click on the photo to view the interior of the freezer. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this come with all accessories needed to get going and install? If not, what do I need to purchase (hoses, connectors, filter etc)?

Asked 5 years ago by Jess.

• A:Answer Yes, everything except the hose

  Answered 5 years ago by GAKCVerified Purchase

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Q: Questionthinking of purchasing this product, since mine is on its way out. one question, are the shelves in the freezer adjustable?

Asked 5 years ago by sue.

• A:Answer Only one shelf in the freezer can be adjusted without interfering with the other shelves - the middle shelf.

  Answered 5 years ago by Carolina2

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Q: QuestionDoes a water filter plug come with this refrigerator?

Asked 1 year ago by Pax89.

• A:Answer NOT THAT I KNOW OF

  Answered 8 months ago by Anonymous

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Q: QuestionCan the temperature display stay on?

Asked 4 years ago by Lin1lon.

• A:Answer The temperature display does not remain on at all times. It is easy to press arrow to display and also to adjust temperature .

  Answered 4 years ago by TinaVerified Purchase

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