Questions & Answers

Q: QuestionIs this considered Counter Depth? And is it a fairly quiet refrigerator? have read lots of negative comments about certain brands being tad loud. Thank you!

Asked 5 years ago by sharona.

• A:Answer This refrigerator is not counter depth. I wish I would have purchased one that was, however it is very quiet. We do not hear it at all.

  Answered 5 years ago by MarciVerified Purchase

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Q: QuestionIs the finger resistant stainless much darker? Worried it won’t match with other appliances

Asked 5 years ago by Diane.

• A:Answer It is,a little but this is my only metal appliance right now. If it isn't next to another I don't think you would notice. But it's not super fingerprint resistance. But it does wipe off easy.

  Answered 5 years ago by lizwVerified Purchase

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Q: QuestionDo the doors open 180 degrees? They appear to open slightly over 90 degrees in the pictures.

Asked 5 years ago by Wondering.

• A:Answer The doors do open 180 degrees to allow you to take the shelves out.

  Answered 5 years ago by champbrock76Verified Purchase

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Q: QuestionWhere is the control to turn the ice maker on and off?

Asked 5 years ago by LadyTee.

• A:Answer Hello LadyTee - Thank you for your question; we are glad to assist. There is a power switch on the icemaker to turn it on and off. Please visit the following link to view this information provided on page 14 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF We hope that this helped. Thanks for checking. Olga

  Answered 5 years ago by GE Answers

  
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Q: Questiondoes this model have humidity controls on the vegetable bins?

Asked 5 years ago by mag.

This question was asked about the related product: GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - White

• A:Answer Hi mag - This model has 3 lower drawers. The middle drawer features Adjustable Humidity. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I get water without using the filter that's inside? I have an external filter.

Asked 5 years ago by phl.

• A:Answer Hi there, If you have a Whole Home Water Filtration System you should not need to use another filter inside of your refrigerator. However, if you are not using a filter within your refrigerator, you would need to use a bypass plug in its place. Otherwise, you will be unable to use your dispenser. A bypass plug should be included with your unit upon delivery. We hope that this helped! Thank you so much for your question. -Michael

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat size are the ice cubes

Asked 6 years ago by kathy.

• A:Answer Hi Kathy - Thanks for your interest! The icemaker produces crescent shaped cubes approximately 2 1/2" long x 3/4" high x 3/4" thick. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionAre the fridge shelves adjustable?

Asked 4 years ago by John.

• A:Answer Yes. 2” increments

  Answered 4 years ago by Happy

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Q: QuestionWhen the compressor turns on, the fridge emits a very high pitched whistle, almost like some blowing a dog whistle. GE tech came and said “it’s normal”, but it’s definitely not. Anyone else experiencing the same issue?

Asked 1 year ago by WhistlingFridge.

• A:Answer Normal

  Answered 1 year ago by JayantibhaiP

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Q: Questionwill magnets stick to this stainless steel model?

Asked 4 years ago by Dona.

• A:Answer Yes

  Answered 4 years ago by Happy

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Q: QuestionIs the water dispenser pretty fast? We currently have a GE that takes too long to fill a bottle. Nothing is wrong with it but it's on the slow side, so i want a fridge that dispenses water quicker so i don't have to stand there for what seems like forev

Asked 5 years ago by kteddy.

• A:Answer The water seems to dispense very quickly. We've had ours for about a week and my wife has been filling up her one liter water bottles using the water dispenser. She feels like it dispenses quicker than the Whirlpool we had before.

  Answered 5 years ago by champbrock76Verified Purchase

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Q: QuestionDoes this model have a data port?

Asked 5 years ago by Stitch.

• A:Answer Hi Stitch- Yes, most current appliances have a data port (like an RJ jack or Ethernet port) that allows the appliance to be tested or serviced more easily. This port is used by GE Appliances factory technicians to plug in their diagnostic equipment when needed. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives our service technicians the ability to quickly diagnose any issues with your appliance and helps us improve our products by providing us with information on your appliance. If you do not want your appliance data to be sent to us, please advise your technician not to submit the data at the time of service. You may see flashing or blinking lights coming from the data port area. This is normal and is part of the diagnostic system. Thanks for your interest! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat type of compressor does this model have?

Asked 3 years ago by Frustrated.

• A:Answer Hi - This lovely GE refrigerator uses a reciprocating compressor. We hope this helps and are glad you checked with us. Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this refrigerator have wheels on the bottom to facilitate easy moving?

Asked 3 years ago by iinsic.

• A:Answer Hi - Thank you for your interest in this beautiful GE refrigerator. This model does have rollers to allow you to move the refrigerator out. We hope you choose GE for your home. All our best! Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the best temperature for the freezer and the refrigerator on this model?

Asked 3 years ago by Texas.

• A:Answer Hello, thank you for your question! The recommended refrigerator temperature is 37 degrees Fahrenheit and 0 degrees Fahrenheit in the freezer. We hope this helps! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDo you pick up the existing fridge.

Asked 4 years ago by Steve.

• A:Answer Yes, Best Buy will remove the existing refrigerator from your home and haul it away for a nominal fee of $25. When the delivery staff called to let us know they were on their way to make our delivery, they even offered to remove the food from our existing refrigerator so the food did not have to sit out of refrigeration and possibly spoil! EXCELLENT CUSTOMER SERVICE!!!!

  Answered 4 years ago by SharonVerified Purchase

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Q: QuestionWhat are the measurements of the freezer shelves?

Asked 5 years ago by Greeneyedlady.

• A:Answer Hi Greeneyedlady - Thanks for considering GE Model # GSS25IYNFS! Freezer shelf dimensions are 12 9/32"W x 16 31/32"D. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionOne of the door shelves cracked. I need a replacment. Where can I get one?

Asked 1 year ago by taterbugtx.

• A:Answer PartSelect.con 1833 710 1065 We ordered an extra door shelf got here quick This is a great resource for many replacement parts lots of stuff

  Answered 1 year ago by LindasueVerified Purchase

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Q: QuestionHow far back does the fridge door have to be opened in order to open the drawers? I have a wall in the way which prevents opening the door more than about 110 degrees.

Asked 1 year ago by Marie.

• A:Answer This one that I have it’s the freezer door that is close to the wall when I open it. It was fine to get something at 110 degrees wide opening. For the fridge door, I can still open the drawers just fine too at 110 degrees opening.

  Answered 1 year ago by AmeliaYVerified Purchase

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Q: QuestionDoes it have a removal ice cube storage bin inside the door so you can easily dump cubes in a cooler at one time without having to scop from the door? Also to remove to clean it out as sometimes ice can get compacted.

Asked 1 year ago by NRfeld.

• A:Answer Open left side door. Slide the white shelf out, that is where you turn the ice maker on and off, slide out the ice container to empty or to wash.

  Answered 1 year ago by AnonymousVerified Purchase

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