Questions & Answers

Q: Questioncan the dorrs be easily removed for installation? I have to fit it through a 32inch door

Asked 3 years ago by RipBorzani.

• A:Answer Thanks so much for your question! We're glad to help. Yes, the doors on this refrigerator can be removed. If you would like to read more about this, check out page 23 of the owner's manual found on our website. The case depth without the doors is 28.5". We hope this helps! Please let us know if there's anything else we can do for you! -Chris@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this model available with a 3rd smaller drawer?

Asked 3 years ago by Coop.

• A:Answer Hi there - This model is not available with a third smaller drawer, however, models GSS25IYNFS, PSE25KYHFS, and PSS28KYHFS are all similar in size and finish and they all do have a third fresh food cabinet drawer. We hope this is helpful! Take care, Kelsey@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the High Gloss black on the sides the same as the front of the refrigerator? GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High gloss black

Asked 2 years ago by gb.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer No. The front is smooth and shiny but the sides are the same color but not as shiny. The sides have more of a textured look. Both front and back will reflect any objects close to them but the effect is slightly more pronounced on the front.

  Answered 2 years ago by stargazer44Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWHERE IS THIS G.E. REFRIGERATOR MANUFA CTURED

Asked 2 years ago by FRED.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Mexico

  Answered 1 year ago by Bgell

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere was this product made or assembled

Asked 2 years ago by Travis.

• A:Answer Mexico

  Answered 1 year ago by Bgell

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThis ge side by side refrigerator 25.3 model # GSS25GGPBB, - does it have contoured doors that are slightly rounded and not just flat? thanks

Asked 2 years ago by gb.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer They are just flat

  Answered 2 years ago by Mikey10Mikey101Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes the Gss25gmpes come with a water filter already installed or do I have to purchase one separately?

Asked 2 years ago by Shopguy.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Good day, Thanks so much for your interest in this amazing refrigerator! This model does come with a water filter ready for use. When it's time to replace, you will need to purchase XWFE filters. Thank you for considering GE! Mike@GEA

  Answered 2 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the width EXACTLY 36 in?

Asked 2 years ago by Ronn.

• A:Answer Yes it is exactly 36 inches

  Answered 2 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this refrigerator have gallon door storage? Also, does it come with a filter bypass button? I want the option of using water and ice without a filter.

Asked 2 years ago by Nicky.

• A:Answer Hey there, we'll be happy to help! First, we're pleased to let you know this has 2 adjustable bins with gallon storage. Also, this does come with a filter bypass plug. In addition, our team is always happy to provide one for free. If you need anything else, reach out at any time. We'd love to see you in our GEA family! - Guy@GEA

  Answered 2 years ago by GE Answers

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this energy star qualified?

Asked 3 years ago by C.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Thanks for your question! This refrigerator is not Energy Star Qualified; we apologize if this changes your plans. If you have any other questions for us, just let us know. We are here for you and would love to help you find your next refrigerator. -Chris@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the surface of this refrigerator finger print resistant?

Asked 3 years ago by rdmckin.

• A:Answer Hi there! Thank you for considering this beautiful refrigerator for your kitchen. The high-gloss white isn't fingerprint resistant, but this model does come in fingerprint resistant stainless steel. We hope this helps! -Gina@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat type of material use for outside panel it’s stainless steel and how color looks do you have floor sample to see

Asked 3 years ago by DP.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Hi, Great questions! Our Fingerprint Resistant Stainless offers a clear coat that allows the shine of the stainless to show through. Unlike Traditional Stainless, Fingerprint Resistant Stainless does not require the use of special stainless cleaners. We have some good news for you! GE Appliances has designed this fingerprint resistant finish to blend beautifully with non-fingerprint resistant stainless steels. The color and tone of our Fingerprint Resistant Stainless Steel has very good color harmony with the other stainless steel products. The finish does have a more rich satin finish (slightly less reflective), but in kitchen suite appearance reviews, this has been accepted broadly. We hope you find this helpful and are wishing you the very best! - Sharon@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe listed depth for this model is 34.75". How is this counter depth?

Asked 3 years ago by CJSD.

• A:Answer Hello- We appreciate your interest in our Side-By-Side Refrigerator. This is an excellent model but it shouldn't be listed as a counter depth model. It will fit in a 33" space though. The case depth without the door is 28 1/2 and the case depth with the door, but without the handle is 32 3/4. When adding the handle the depth is 34 3/4. If you are wanting a true Counter-Depth model, please take a look at GZS22IYNFS. It's a little smaller at 21.8 vs 23.0 Cubic. Ft. but it is an actual Counter-Depth model. ~Note: We will request the site be corrected. https://www.bestbuy.com/site/ge-21-8-cu-ft-counter-depth-fingerprint-resistant-side-by-side-refrigerator-stainless-steel/6330748.p?skuId=6330748 We hope this is helpful! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question1. How do I set the temp controls on model GSS25GYPFS

Asked 3 weeks ago by Tempcontrol.

• A:Answer Thanks for checking with us. The temperature of the refrigerator can be adjusted on the front control panel by pressing the up and down arrows. The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment. Thanks for checking with us. Joyce@GEAppliances

  Answered 2 weeks ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the difference between the GE fridge models GSS25IYNFS and GSS25GYPF? It seems the former is more expensive and I'm trying to determine why so I can choose between the two. Thank you!

Asked 1 month ago by JeannieNYC.

• A:Answer There are slight differences in the layout of these models as well as the GSS25IYNFS model has a slightly lower capacity (25.1 cu ft) versus the GSS25GYPFS model (25.3 cu ft). The GSS25IYNFS model also has a fresh food snack drawer (versus none), glass freezer shelves (versus wire), 2 freezer storage baskets (versus one), and 5 total fixed freezer door shelves (versus 2 adjustable and 2 fixed). Lauren@GEAppliances

  Answered 1 month ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I bypass the open door beeping alarm?

Asked 1 month ago by Beevis.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Should you need to turn off the Door Alarm when the doors need to be open for an extended period of time, such as during cleaning or repair, simply press the Door Alarm pad to turn off the feature prior to opening the doors. Lauren@GEAppliances

  Answered 1 month ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes model come without door handles?

Asked 2 months ago by Steve.

• A:Answer no

  Answered 2 months ago by LaurieWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan I be wait listed for an open box item?

Asked 2 months ago by IBTruckie.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer To better answer your question, please contact Best Buy directly or call your local store. They will best be able to assist you in this matter. -Kacie@GEAppliances

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionTo GE APPLIANCES - Please answer due to conflicting info: Does side-by-side model GSS25GGPWW include a deli drawer? I understand that the similar model (third letter E) does NOT. But, what about GSS25GGPWW? Note: I have seen deli drawer in store display.

Asked 3 months ago by rhm73.

• A:Answer The GSS25GGPWW does not come with a deli drawer. -Don@GEAppliances

  Answered 3 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this frig (Model GSS25GGPWW) (SKU 6475448) have a "deli drawer"? The photos do not show one; however, two different GE side-by-side refrigerators in two different Best Buy retail stores include the deli drawer (immediately above the veggie drawer).

Asked 3 months ago by rhm73.

• A:Answer This model does not offer a "deli drawer" per se. It offers two drawers. The one on the top is a "snack drawer" and the bottom drawer is the vegetable drawer.

  Answered 3 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)