Questions & Answers

Q: QuestionDoes this refrigerator have wheels?

Asked 3 years ago by Pat.

• A:Answer Hello- Thanks so much for your question. We are happy to help! This model refrigerator has mobility front assembly rollers. Rollers adjust so the door closes easily when opened about halfway. They allow you to move the refrigerator away from the wall for cleaning. If you have any additional questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan I by an 3rd drawer that is found in the and an extra freezer basket for this model. see attached picture

Asked 3 years ago by Extras.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer Hello. Thanks for reaching out! You can buy additional parts. The model number for the freezer basket is WR21X10061. We were unable to locate the drawer that you are looking for, but you can find all compatible parts on our Parts website by searching your model number. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat is the difference between GSE25GGPWW & GSS25GGPWW (3rd letter in is different) besides the price? I can't find any differences but there must be something.

Asked 2 years ago by AKGMom.

• A:Answer Thank you for asking this great question! These refrigerators are similar; however, there are some slight differences between them. For example, GSE25GGPWW has 2 Slide-Out drawers, 3 Adjustable, and 3 spill proof drawers, while GSS25GGPWW has 3 Slide-Out, 3 adjustable, and 1 spill proof drawers. Each refrigerator has 4 drawers. We hope this helps; however, if you have additional questions, please know that you can always reach out to us! Best regards – Matthew@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes this GE side-by-side refrigerator (model GSE25GGPWW) have an AIR filter? (I know that it has a water filter, but I need to know if it has an air filter.) My prior Whirlpool refrigerator had both water and air filters.

Asked 3 months ago by rhm73.

• A:Answer This refrigerator does not have an air filter. Thanks for checking with us! -Kacie@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes this GE side-by-side refrigerator (model GSE25GGPWW) have an AIR filter? (I know that it has a water filter, but I want to know about the air filter.)

Asked 3 months ago by rhm73.

• A:Answer This refrigerator does not have an air filter. Thanks for checking with us! -Kacie@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionQuestion for GE Appliances: The installer for this GE refrigerator (GSE25GGPWW) said that there are no legs on it to be adjusted; there are only wheels. Problem: The refrigerator moves forward every time that we open one of the doors. What to do?

Asked 3 months ago by rhm73.

• A:Answer You can adjust the rollers of your unit so that they are planted firmly into the ground to prevent it from moving forward when opening the doors. The full instructions for this can be found on page 27 of the Installation Guide on the product page. You can also place shims in front of the rollers if needed. -Kacie@GEAppliances

  Answered 3 months ago by GE Answers

  
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Q: QuestionDoes this frig (Model GSE25GGPWW; SKU 6475434) have a "deli drawer"? The photos do not show one; however, two different GE side-by-side refrigerators in two different Best Buy retail stores include a deli drawer (immediately above the veggie drawer).

Asked 4 months ago by rhm73.

• A:Answer No, this refrigerator does not offer a deli drawer. -Vikki@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionI have a 33 inch cut out. How far out would this extend in order to open fully?

Asked 10 months ago by Coll.

• A:Answer The space for this refrigerator should be 36" wide and 24" deep. You can view more on this on page 25 of the Use and Care manual.

  Answered 7 months ago by GE Answers

  
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Q: QuestionCan this model (e.g., specs and size) come WITHOUT the ice/water maker?

Asked 1 year ago by JC.

• A:Answer While you can choose not to use the icemaker or water dispenser, we do not offer a side-by-side model without these features.

  Answered 8 months ago by GE Answers

  
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Q: QuestionDo magnets work on this refrigerator?

Asked 1 year ago by Jay.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer Yes

  Answered 1 year ago by MikeVerified Purchase

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Q: QuestionDoes this fridge offer a soda can shelf insert for door

Asked 1 year ago by Anonymous.

Q: QuestionWhy is this model almost $500 more than GSS25GYPFS

Asked 2 years ago by JayJ.

• A:Answer I was wondering the same thing. Upon research, I found that this one in Energy Star Certified and the other model is not.

  Answered 2 years ago by Anonymous

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Q: QuestionCan the door handles be easily removed to allow movement through doorways etc?

Asked 2 years ago by Curmudgeon.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer That's what we needed to do and the answer is yes, the handles are easily removed. You'll need an allen wrench.

  Answered 1 year ago by Viewjockey

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Q: QuestionDoes this model have a snack drawer?

Asked 2 years ago by LiLu.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High-Gloss Black

• A:Answer No

  Answered 2 years ago by MAFANVerified Purchase

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Q: QuestionDoes the ice maker sense when the bin is getting full of ice and stop making ice until the level is lower in the bin, or do I have to reach into the freezer, remove the little shelf, and reach back and switch off the ice maker?

Asked 2 years ago by AU1955.

Q: QuestionDoes this refrigerator run quiet?

Asked 2 years ago by Landlord.

• A:Answer Thanks for reaching out! We do not rate the sound level of our refrigerators, which means we are unable to provide a decibel level for while they are running. We apologize for any inconvenience this may cause. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionHow come BB is charging customers $90 more with this one when there's the same one, Model: GSS25GGPWW? Yet this just has ESR & supposable 2 cu. ft less, which only saves the customer $7 a year in KW energy consumption? A bit ridiculous & tricky, isn't it?

Asked 2 years ago by SuzyInAK.

Q: QuestionIs this model an Energy Star Model?

Asked 3 years ago by Unhmom.

• A:Answer Hey there, thanks for reaching out to us. Yes, we're pleased to let you know this is an Energy Star refrigerator. We hope this is found useful and we're wishing you the best. You'd make a great addition to our GE Appliances family! - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWhat do you have the fridge temperature on

Asked 3 years ago by Chrissy.

• A:Answer Hello and thank you for asking. This refrigerator comes with the factory settings of 0 for freezer section and 37 degrees for the fresh food section. These are the default factory settings for each. Hope this helps. Geoff@GEA

  Answered 3 years ago by GE Answers

  
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