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Hey, We're happy to answer any questions you've got! The shelves should already be installed when receiving the refrigerator. If not, you can check out the section starting on page 18 of the manual for instructions. https://files.bbystatic.com/MDq3HSwtv5CgOBx6peeSfw%3D%3D/988b7bbf-f311-4240-a63a-c02fdb94a3af.pdf. Thanks for choosing GE! Let us know if you need anything. Mike@GEA
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