1-2 of 2 Answers
Three things to check, as basic as they may seem. Is the hose clear? I had some spiders make a home in mine once. That backed up the water to the bucket. Is the hose fully threaded onto the hose outlet? It has to be firmly seated and tight. It is fairly easy to cross thread if not careful. There must be a slope to the drain from the hose to drain, otherwise water may back up in the hose and possible to the bucket. And lastly, check the hose path along the floor. Make it as straight as you can. Good luck.
Sorry, there was a problem. Please try again later.Hello, We're sorry to hear your dehumidifier is not draining properly and can understand your concern. We'd be glad to answer your question! If water is not draining through the hose, check the following: Make sure you have a good connection where the garden hose attaches and that there is a rubber washer properly installed in the end of the garden hose. If the connection is loose, gently tighten the connection with pliers. If the hose is pushed into a drain (like a standpipe), make sure it is not pushed in too far. If the hose is touching water, it will not drain. Pull out the hose until the hose outlet is above the water line. Cut off any excess hose so that it is moving in a straight line to the drain. Avoid using an old or damaged garden hose. Clean dehumidifier drain and hose: If there is water in bucket, empty bucket. Unplug unit. Clean dehumidifier drain with a baby bottle brush or pipe cleaner (like used for kids crafts). Clean drain hose with the same. Make sure drain hose is routed downward. If the drain line is mounted at a steep angle downward less material will accumulate in hose and drain. Hope this helps. Stay awesome! Mike@GEA
Sorry, there was a problem. Please try again later.