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Page Showing 41-60 of 64 questions
  • QuestionCan you change the rinse temperature in the middle of it filling for the rinse?

    Asked by emma.

    • Answer Hi Emma - All rinse cycles use cold water unless you choose the Warm Rinse option found on this model. See page 12 of the Owner's Manual- Cycle Options: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90586-1.pdf - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionCAN YOU ADJUST THE WATER LEVEL IN THIS WASHER, IF YOU WANT EXTRA WATER FOR A LOAD????

    Asked by PAM.

    • Answer Hi Pam - The washer has Precise Fill (Auto Load Sensing) with Deep Fill option. Deep Fill option allows you to add additional water to the wash load, if needed. Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. Press and hold Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons. See TOP LOAD WASHERS - DEEP FILL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718 - Keep in touch! Sue

      Answered by GE Answers

  • QuestionDO YOU HAVE TO USE HE SOAP WITH THIS MACHINE, OR DOES IT USE ENOUGH WATER THAT YOU CAN USE REGULAR LAUNDRY SOAP????

    Asked by PAM.

    • Answer Hi Pam - While you can choose what works best for you, we recommends HE (High Efficiency) detergent be used in all of our washers (past and present models) for optimum wash performance. HE detergent works best with the lower water levels used in all modern washing machines and cleans just as well as standard detergents regardless of the machine type or age. Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionI know the machine is 46” tall measured to the top back. How tall is the front side? TIA!

    Asked by Anonymous.

    • Answer Hi - Height to top of lid (closed) is 38 1/2". We suggest to view the Quick Specs for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GTW685BSL_BPL_C2_17.pdf - Sue

      Answered by GE Answers

  • QuestionI just bought this washing machine, GTW685BSLWS. Ive washed three loads all selecting deep fill but it is not at all deep fill! The top clothes hardly get wet. The agitator doesn't pull top clothes down to get wet and clean. Recommend a washer that does.

    Asked by Faith.

    • Answer I have not had this issue. With the clear top I can see that the water level is good. Rarely do I use the deep fill selection

      Answered by Colleen

  • QuestionI am looking for a washer with the new agitator like this model has. I do not want the lid to lock during the wash cycle. What is the locking pattern on this model? If this model locks during wash, please recommend a GE model meeting these requirements.

    Asked by Fastforward.

    • Answer Hi Fastforward - Thanks for choosing GE! Starting in 2015, top-load washers feature a lid lock that engages when the washer is either load-sensing (Precise Fill) before and during fill, or when it is spinning above 50 RPM (safety feature). It does not lock for the entire cycle or during the wash cycle. If the lid is locked, pausing the machine will allow you to open the lid. Keep in touch! Sue

      Answered by GE Answers

  • QuestionIs there a filter on the wash water?

    Asked by Anonymous.

    • Answer Hi - Most inlet hoses have screens that capture debris. Also, the water connection valves on the washer have screens. If the water flow is slow and pressure is within the requirements (20 PSI - 120 PSI), you may need to check and clean the screens with a brush or toothpick. See page 24 of the Owner's Manual (page 24)- Low water flow: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90586-1.pdf - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionAbout deep fill button. I understand that I can short press deep fill button once to add additional 3 gal of water. But, can I short press this button again for additional 3 gal and then again to add water in increments of 3 gal until I'm happy?

    Asked by Jack.

    • Answer As far as I can tell, there are only 3 options. No deep fill, a small deep fill, or a large deep fill. I have found the small deep fill to be useless. It adds such a small additional amount that I use the large deep fill all the time.

      Answered by RJMom

  • QuestionI'm interested in the GE top load washer GTW685BSLWS. What is the recommended electric dryer to round off this pair?? Thanks. Mongo

    Asked by MONGO.

    • Answer Hi MONGO- Thanks for choosing GE! We're glad to have you in the family. The matching dryer is GE® 7.4 cu. ft. Capacity aluminized alloy drum Electric Dryer with HE Sensor Dry GTD65EBSJWS. Also, these models offer WiFi Connect (If interested, WiFi Connect requires Optional Connect Module PBX10W00Y0 (each sold separately). Learn more at CONNECTED WASHERS & DRYERS: https://www.geappliances.com/ge/connected-appliances/washer-dryer-laundry.htm - Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes you have any top load washing machines with a hand wash setting?

    Asked by Pete.

    • Answer Hi Pete- The Delicates cycle is suitable for both delicate and hand wash items. It uses a unique and exclusive extra gentle “Tri-Pulse” agitation and a low spin speed to provide special care to delicate fabrics. Although our washers do not have a specific setting labeled Hand Wash on the control panel, the Delicates cycle is designed to care for hand wash items. Matching Dryer: GE® 7.4 cu. ft. Capacity aluminized alloy drum Electric Dryer with HE Sensor Dry GTD65EBSJWS (Gas GTD65GBSJWS). Thanks for considering GE! Sue

      Answered by GE Answers

  • QuestionI have been using this GE 4.5cuft washer 2nd time. And when I tried to use washing machine 2nd time, I found that softener dispenser still has softener in there From 1st laundry. What’s wrong with machine?

    Asked by Lucy.

    • Answer If you are using a softener you MUST press deep rinse in order to release the softener into the wash. Hope this helps.

      Answered by SimplyMe

  • QuestionI see this washer has a soak feature, great. Does the wash cycle use the soak water? I really need to conserve water as we are on well water. I also need to use hot or warm water only, 'cold water only' drains my well water reserve. Connie

    Asked by Anonymous.

    • Answer Hi - Yes, the Auto Soak cycle uses the soak water (does not drain). It saves time and improves cleaning capability. This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes. It also features a Warm Rinse option. Also, heating water in your home uses energy. To conserve energy, new washers are designed to limit the amount of hot water used by adding some cold water to the fill when you select HOT water. This allows the washer to fill without causing your water heater to need to replenish as much hot water, which reduces the amount of energy used by the water heater. Effective March 6, 2015: The U.S. Department of Energy revised their standards and federal guidelines for hot water energy consumption for all clothes washers. These changes affect all washer manufacturers in order to save energy and conserve resources. All manufacturers must comply with the new standards. We are committed to meet the Federal energy standards and deliver a product that upholds GE Appliances wash performance standards. To comply with these standards, HOT water temperature selection is a mixture of hot and cold water from your household plumbing. When you select HOT, you will receive some cold water with the fill; this is normal. Additionally, new laundry detergent is formulated to work with any water temperature for wash performance. For best wash performance, we recommend, HE (high-efficiency) Detergents and Oxygen (Oxi) Detergents. Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionCan this washer handle a King comforter?

    Asked by Randy.

    • Answer Comforters used be washed in large front loaders for best results. We’re taking trip to the laundromat for a commercial unit.

      Answered by Chuk

  • QuestionHow do the two models listed compare GTW750CSLWS and the GTW685BSLWS. Can the detergent be added per load, or would you have to fill the dispenser. We are a family of 6 with 2 small boys and use the washer a lot.

    Asked by sylvie.

    • Answer Hi Sylvie- Thanks for choosing GE! GTW750CSLWS features SMARTDISPENSE™ TECHNOLOGY- Holds up to 75 oz. of detergent and automatically dispenses the right amount for each load. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected. If it is desired, you can manually select the amount of detergent for a given load. The smart dispense feature can be disabled by pressing the Detergent Dispense button until Off is selected. When selected, SmartDispense™ senses the size of your load and will automatically add detergent to the wash, eliminating the need to add detergent for each load. Play Video: https://www.youtube.com/embed/b6yqp1OA7ls?rel=0 - View the following link to learn more about this convenience feature- http://products.geappliances.com/appliance/gea-support-search-content?contentId=35643 - It also features WATER STATION- Pre-wash clothes easily with a faucet inside the washer that dispenses water and detergent. Play Video: https://www.youtube.com/embed/VeM3Y_uYz_0?rel=0 - It has larger capacity (5.0 DOE) with Infusor instead of a traditional agitator and built-in WIFI CONNECT- Connect to WiFi for real-time feedback, optimized performance, alerts and more. Control and monitor your laundry from anywhere with Amazon Alexa or Google. Learn more at CONNECTED WASHERS & DRYER: http://www.geappliances.com/ge/connected-appliances/washer-dryer-laundry.htm - Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionCan someone still get a top load washer that fills-up with water. All the low water machines are eating up clothes and don't get them clean.

    Asked by Jimbo.

    • Answer Hi Jimbo- Thanks for considering GE! Our GE® washer GTW685BSLWS has the popular DEEP FILL option. Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want. Play Video: https://www.youtube.com/embed/CpfTCH8O-Ac?rel=0 - There are two ways Deep Fill can be used: Add a little more water: Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. Full Tub Fill: Press and hold Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons. Matching Dryer: GE® 7.4 cu. ft. capacity aluminized alloy drum electric dryer with HE Sensor Dry GTD65EBSJWS (Gas GTD65GBSJWS). Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionCan the water level be adjusted for the size of the load?

    Asked by Search23.

    • Answer Hi Search23- The washer features Precise Fill also known as Automatic Load Sensing. This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. When the lid is closed the machine is able to begin filling with water in order to sense the load size. It also features Deep Fill and Deep Rinse options. Select the Deep Fill feature for loads where extra water is needed. Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible. The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. Play Video: https://www.youtube.com/embed/CpfTCH8O-Ac?rel=0 - Matching Dryer: Electric GTD65EBSJWS / Gas GTD65GBSJWS - Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionThe tub says it is stainless steel but what if the top part of the tub made from? Not sure what to call it but is it plastic or rubber? I am looking for a top loader and I do NOT want any rubber parts that touch the water, due to a smelly front loader.

    Asked by Momma.

    • Answer Hi Momma- The area above the top of the stainless steel basket is plastic. Washer odors are usually caused by leaving the washer lid closed when not in use. This does not allow air to circulate and dry out the moisture remaining in the tub area. The air and moisture mixture becomes stagnant and creates an odor. When the washer is not in use, leaving the lid up/open for air circulation will help prevent odor. See the following link- TOP LOAD WASHER ODOR IN TUB: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16972 - Matching Dryer: Electric GTD65EBSJWS / Gas GTD65GBSJWS- WIFI CONNECT* Connect to WiFi* for real-time feedback, optimized performance, alerts and more. Learn more at CONNECTED WASHERS & DRYERS: http://www.geappliances.com/ge/connected-appliances/washer-dryer-laundry.htm - Thanks for choosing GE! SUE@GEA

      Answered by GE Answers

  • QuestionCan you tell me if this GE GTW685BSLWS washer fills from the top or the bottom of the tub and how is the detergent dispensed from the little tray? Can you have the top open while it is filling the tub at the start of the cycle to load the clothes? Thanks

    Asked by CJH58.

    • Answer Hi CJH58- The washer fills from the top of the basket. Each of the dispensers is timed to release at the right time during the wash cycle. Each reservoir is flushed with water to pre-dilute the product before adding it to the washer. This flushing action removes all product to help keep the compartment clean and free flowing. The washer features Automatic Load Sensing (Precise Fill). This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size. Unless using Bulky Items cycle washer will not start with lid open. It will also fill with the lid open when using PreciseFill, but only once load-sensing is complete and the lid unlocks. Starting in 2015, top-load washers feature a lid lock that engages when the washer is either load-sensing before and during fill, or when it is spinning above 50 RPM. You cannot set the washer to lock for the entire cycle. Models with Precise Fill (load sensing) will lock during the load sensing period and during the spin cycle. Models without Precise Fill only lock during the spin cycle. Matching Dryer: Electric GTD65EBSJWS/Gas GTD65GBSJWS. Keep in touch! SUEatGEA

      Answered by GE Answers

  • QuestionDoes this washer come with a matching gas dryer?

    Asked by Trevin.

    • Answer The washer does not include a matching dryer.

      Answered by CommunityAnswer

  • QuestionWhich brand and model do you recommend that washes quietly? I have found that the newer machines make too much noise.

    Asked by Granny.

    • Answer Hi Granny- We are excited to hear of your interest in our GE Washers! GE® GTW685BSLWS is a popular choice and we think you will be pleased with the sound level during operation. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. You can view a few videos of some operating sounds at the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 - You'll love the Deep Fill option- Customize your water-fill levels with just the touch of a button. Add a little extra or fill the tub to wash the way you want. Play Video: https://www.youtube.com/embed/CpfTCH8O-Ac?rel=0 - DEEP RINSE- When selected, the deep rinse cycle ensure clothes are rinsed of soap residue and fabric softener. Play Video: https://www.youtube.com/embed/fbkVOdkZJ5E?rel=0 - DUAL-ACTION AGITATOR Powerful reversing wash action rotates your laundry for a thorough clean every time. Play Video: https://www.youtube.com/embed/tRtHk5hk8v4?rel=0 - AUTO SOAK - Loosens stains by soaking up to 2 hours. Play Video: https://www.youtube.com/embed/A8Nu7V8fUfY?rel=0 - Matching Dryer: GE® 7.4 cu. ft. capacity aluminized alloy drum electric dryer with HE Sensor Dry GTD65EBSJW (GTD65GBSJWS Gas). Keep in touch! SUEatGEA

      Answered by GE Answers