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I'm not crazy about mine, either. The agitation is like intermittent and doesn't seem effective. The machine I wanted was not available so I settled. Never settle. For anything. You will ultimately be disappointed. It does run quiet though and I like that part, and easy to operate but overall, I'm disappointed and wish I had been able to wait for the one I wanted.
Sorry, there was a problem. Please try again later.Try using the extra water. I also use the bleach for multi color clothes. I think the extra water makes a huge difference
Sorry, there was a problem. Please try again later.Hi there, we're very sorry to hear your clothes aren't cleaning well. This is never what we want to see from our consumers so we can understand how upsetting this would be. For the best help, we suggest the following: To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle. Step 1: Select the right amount and type of detergent. Follow the manufacturer’s recommended amount for your load. Pre-treat stains if needed. If your washer has an infusor or precise-fill setting, you should use HE (High Efficiency) detergent. HE detergent is a low sudsing detergent. Contrary to other applications, suds in a washing machine can reduce cleaning performance. Step 2: Loosely load the clothing into the washer basket around of the outside of the basket. Pouring and/or compacting the load can lead to poor cleaning performance and increase wrinkling and tangling. Do not wrap items around the agitator or infusor as that can lead to increased wrinkling. Step 3: Close the lid. Select the settings for your washer cycle. Several washers can select the correct amount of water. Clothing that floats in the water may not get the optimum turnover to clean properly. Keep the lid closed during the entire wash cycle. We hope this information is found useful and we're wishing you the best. - Guy@GEA
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