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Questions & Answers

Your price for this item is $809.99
Page Showing 1-20 of 40 questions
  • QuestionI like this model. Does this washer machine have a pole inside in the middle? As the older models?

    Asked by Tony.

    • Answer It doesn't have an agitator and the basket is very large

      Answered by Curlygirl41

  • QuestionWill the water keep running if I open the lid while it is filling? That is how I like to pretreat stains in my old GE. Also do I have the option on this model to add more water or is it only auto fill.

    Asked by Jan.

    • Answer Hello Jan - Thank you for the excellent question. With the lid up, the washer will not fill. The unit uses auto-fill which senses the size of the load and adds water accordingly. To add water, press the Deep Fill button to add 3 gallons of water or hold the button to achieve the maximum fill level. Using the Stain Removal guide will also add water, soak, and agitate the load according to the type of stain selected. - JB

      Answered by GE Answers

  • QuestionDo I have to hook up GE top load washer model number GTW720BSNWS? Or, can I use it without the WiFi? Thank you, Martha R. Megas

    Asked by Marty.

    • Answer I've had this washer for about 6 weeks and I haven't hooked it up to wifi. Everything works fine without it

      Answered by Chris

  • Questionyou say this matches the dryer GTD72BSBNWS, but the dimensions are not the same and the dryer is 46" high while this washer is 44". Does this mean they wont align when side-by-side?

    Asked by looking.

    • Answer Hello and thanks so much for bringing this to our attention. The correct height for this washer is 46". The height from the floor to the top of the control panel is 46" on both the washer and dryer. We apologize for the error on Best Buy's page. - John@GEAppliances

      Answered by GE Answers

  • Questionwhere is the machine manufactured

    Asked by blondie.

    • Answer Hi there! We appreciate your question. We found that this unit is manufactured in the United States. We hope this helps. Emily@GEA

      Answered by GE Answers

  • QuestionNo power cord? are you kidding

    Asked by cass.

    • Answer Hi cass, thanks for reaching out! We'd like to clear this up for you. With the exception of electric unitized washer/dryer units, washers are factory equipped with power cords. Washers should be plugged directly into a properly grounded 3-prong wall outlet. For safety, we don't recommend using an extension cord or adapter plug with this appliance. A top load washer's power cord is approximately 5 ft long. We hope that this helps! Stay safe. -Michael@GEA

      Answered by GE Answers

  • QuestionWHAT IS THE DEPTH OF THE STAINLESS STEEL TUB?

    Asked by Anonymous.

    • Answer 20 inches. This can hold two huge comforters nicely.

      Answered by sbpres

  • QuestionDoes it have an end-of-cycle buzzer?

    Asked by maxh.

    • Answer Hi, Good question! We're glad you reached out to us and we'd be more than happy to provide you with an answer. We found this model does have an end of cycle signal. You can find more information on this feature in the link below: (Page 12) https://files.bbystatic.com/kxcQ6f0wvgtOX2Gz2n%2FdJg%3D%3D/f71a5bef-5330-4611-966f-a20a7a11106d.pdf Hope this helps! -Sylvia@GEA

      Answered by GE Answers

  • QuestionDoes this washer have the automatic balance feature?

    Asked by Sunshine.

    • Answer Yes

      Answered by sbpres

  • QuestionIs the tub Porcelain or stainless steele?

    Asked by CaseyC.

    • Answer Hello CaseyC - We greatly appreciate your interest in this wonderful washer. The wash basket is constructed of stainless steel. Please let us know if you have any more questions. - JB

      Answered by GE Answers

  • QuestionDoes the power chord come with the washer or should it be purchased separately?

    Asked by JT.

    • Answer Hi JT. Good question! With the exception of electric unitized washer/dryer units, washers are factory equipped with power cords. - Washers should be plugged directly into a properly grounded 3-prong wall outlet. For safety, we don't recommend using an extension cord or adapter plug with this appliance. The power cord for a top load washer is about 5 ft long. We hope that this helps! Stay safe.

      Answered by GE Answers

  • QuestionDoes the POWER turn off automatically on this machine or does one have to turn it off manually after the cycle ends?

    Asked by Anonymous.

    • Answer Hello, When the cycle ends, the word "End" will display across the screen and the machine will power off. Thanks so much for reaching out and hope you have a wonderful day! Mike@GEA

      Answered by GE Answers

  • QuestionDoes this machine make beeping sounds or can they all be silenced?

    Asked by AJ.

    • Answer Hello there - This beautiful, top-load washer does have an end-of-cycle signal that can be adjusted to your desired sound level or turned off completely. Simply press the "sound" button until you reach the desired volume (high, medium, low) or off. We hope this is the answer you're looking for! Let us know if you need anything else. Be well, Kelsey@GEA

      Answered by GE Answers

  • QuestionDoes the washer come with hose, fill and drain?

    Asked by Kirtus.

    • Answer Hi there, and thank you for reaching out to us about this top load washer! We appreciate your interest, and can advise the unit comes with a drain hose and drain hose clip. The other required parts, which would be sold separately, are two water hoses, two rubber washers and two strainer screens. A drain hose extension is available if necessary. Further information on those parts, including the part numbers which we have available through our GE Parts website, is included in the installation instructions; those start on page 21 of the manual. We do not supply fill hoses automatically with the washer, and regret any inconvenience that may cause. We hope this information is helpful, and are confident this washer would be a great option for you. We're happy to help with any other concerns or questions. Best wishes! -Sarah@GEA

      Answered by GE Answers

  • QuestionIs the cabinet finish suitable for an outdoor laundry room in South Florida? Also, what about corrosion from bleach spills?

    Asked by Brent.

    • Answer Hello, We appreciate you reaching out and are happy to answer your questions! This washer machine should not be placed in an environment where it will be exposed to temperatures below freezing or exposed to the weather. It will be fine otherwise to install in an outdoor laundry room. Regarding the corrosion, if excess chlorine bleach is spilled into the tank, then perform the detergent tank clean out process from the manual. If the tub is already rusted, then cleaners that contain Oxalic Acid, such as Bar Keepers Friend Soft Cleanser, will remove rust, tarnish, and small blemishes. Keep in touch with us! Mike@GEA

      Answered by GE Answers

  • QuestionDoes the washer have internal heater? What is the max washing temperature?

    Asked by Olga.

    • Answer Hello Olga - We appreciate the interest and will be happy to share more more about this wonderful washer. The unit has a heater that is only used to reach higher temperatures for the Sanitize function. Normal wash cycles use incoming water from your home water heater and the hottest temperature available on this unit is approximately 110 degrees F. Keep in touch! - John@GEA

      Answered by GE Answers

  • QuestionWill this washer handle a King size quilt or comforter?

    Asked by Sheila.

    • Answer Hi there Sheila, Thank you for reaching out. We're happy to answer your question. Typically, most comforters will fit. As long as the comforter fits below the balance ring and isn't stuffed in the tub tightly. The comforter's thickness and density should be taken into account. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

      Answered by GE Answers

  • QuestionDo pods have to be used or can I use liquid detergent.

    Asked by Dick.

    • Answer Hi there, thanks for reaching out! Good question! You can use detergent pods, liquid, or powdered detergent. If you'd like more information about the detergent drawer and the various types of detergent that you can use, please see page 15 of your Owner's Manual. We hope that this helps! Stay safe. -Michael

      Answered by GE Answers

  • QuestionI like this model. Also looking for matching electric dryer. Also what accessories do I need to purchase for installation?

    Asked by Anonymous.

    • Answer Hi - Thanks for choosing GE Model GTW720BSNWS! Pair with matching GE® 7.4 cu. ft. Capacity Electric Dryer with Sanitize Cycle and HE Sensor Dry Model # GTD72EBSNWS. Washer inlet hosed and dryer power cord and vent hose are sold separately. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionHow wide is it?

    Asked by Jan.

    • Answer Hi Jan - Thanks for viewing GE Model GTW720BSNWS! This washer is 27" wide (Dimensions: 46"H x 27"W x 27"D). Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers