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GE - 450 Sq. Ft. Smart Portable Air Conditioner - White

Model:: APWA12YZBW; |
SKU:: 6390686

User rating, 4.1 out of 5 stars with 148 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 29 questions

QuestionDoes this unit require a drain hose or does it have a collection bucket I can empty?
Asked 5 years ago by LonB.
- Answer It has a drain hose. It does not have a collection bucket that can be removed. You only need to drain it if you are using the system for a dehumidifier or live in very high humidity climate using the A/C function. It will warn you if it needs to be emptied. It does have a self-evaporating system but will only be able to evaporate small amounts of condensation from living in a normal climate using the A/C function.
  Answered 5 years ago by Braden
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QuestionWhat type of filter does this unit have? Is it washable?
Asked 4 years ago by coolguy.
- Answer Hello, Thanks so much for reaching out. This unit has built in filters that should be cleaned every two weeks for the best performance. They can be washed or vacuumed. Check page 7 of the manual for instructions. https://files.bbystatic.com/qOm76QrVOf2DkN4aVgdPrg%3D%3D/8DC6C5A4-5938-48A0-8398-323799225B30.pdf. Stay well! Mike@GEA
  Answered 4 years ago by GE Answers
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QuestionI bought this unit and cannot keep the fan running while the a/c is off when the thermostat reaches the desired temp. So it goes continuously from loud blowing sound to silence all night long. Is there a way to keep the fan running? Most a/c units do it.
Asked 4 years ago by Brad.
- Answer I've had two of these now (after being told the first was defective) and both behaved the same way. Turns out this is a "feature" and not a bug and no one in their support system has any clue whatsoever...
  Answered 4 years ago by chalket
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QuestionIt has a hose to put water in if I’m correct ?? But how and where if your able to ?! This is a new GE portable AC so we are confused
Asked 4 years ago by Myshwll.
- Answer No, you don’t need to put a water hose in or on it at all. It’s completely water free (evaporates water in the room actually.... removes it by blowing it out the wide hot air hose that goes out the window). There is no collection bucket for water, you don’t add water... you don’t have to deal at all with water. Just chill.
  Answered 4 years ago by Daniel
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QuestionHow long can I run this unit without turning off?
Asked 4 years ago by Stgeek.
- Answer Hello - Thanks for your question; we are glad to assist. There is no limit in time you can run this unit without turning it off. Thanks for checking. Olga@GEA
  Answered 4 years ago by GE Answers
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QuestionBecause this is a 'smart' portable AC unit that is Wi-Fi enabled, does it work with/is it compatible with other 'smart home' devices such as Google Assistant and Amazon Alexa?
Asked 5 years ago by tdann.
- Answer I actually was able to answer my question after purchasing! This AC DOES work with Google Assistant by linking it with GE's associated SmartHQ service. It's great!
  Answered 5 years ago by tdann
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QuestionI live in the tropics and am trying the dry mode to fight the humidity. However, the dry mode is expelling cold air like when I use the cool mode. Is that supposed to happen? I thought that the temp wouldn't change much if it works as a dehumidifier.
Asked 9 months ago by Denise.
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QuestionMy portable floor air conditioner your head GE is not staying cold It's cool but it's not cold what could be The Problem
Asked 1 year ago by Amber.
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QuestionMy unit won't stay running. Cuts off immediately. Resetting it didn't work
Asked 2 years ago by Anonymous.
- Answer Greetings, we're sorry to hear your air conditioner won't stay running. We understand how disappointing and frustrating this must be, and we regret the inconvenience this has caused. We'd recommend trying the troubleshooting tips found in the manual on page 13, located here: https://files.bbystatic.com/qOm76QrVOf2DkN4aVgdPrg%3D%3D/8DC6C5A4-5938-48A0-8398-323799225B30.pdf. -- If none of these tips work, we'd suggest reaching out to our GE Consumer Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. Please come back to use with any additional questions you have. -Kacie@GEA
  Answered 2 years ago by GE Answers
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QuestionIs this unit noisy
Asked 3 years ago by Nanaesh.
- Answer Thanks so much for taking the time to ask about this great air conditioner! This model has two dbA ratings: 55 dbA on low and 57 dbA on high. We hope this helps with your decision! If anything else comes up, let us know. We're here for you! -Chris@GEA
  Answered 3 years ago by GE Answers
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QuestionJust purchased this yesterday and I can’t seem to get the oval portion of hose to stay in window kit. Definitely not a snug fit.
Asked 3 years ago by Mike.
- Answer Did you use the included screw? That seemed to hold it in place for us.
  Answered 3 years ago by Mikey65
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QuestionHow energy efficient is this?
Asked 3 years ago by JD.
- Answer Hey there, and thanks for your interest in this air conditioner! We certainly understand how important energy efficiency is, and have worked to meet the industry standard and match the requirements for efficiency set by the Department of Energy. This unit provides 12,000 BTUs of cooling power while using 1150 watts. The air conditioner does also have a connected performance feature, which will allow you to monitor the energy consumption with reports to shows how much energy has been used, and can help you maximize savings. We hope this information is useful for you, and are available for any additional questions or concerns you may have. All the best! -Sarah@GEA
  Answered 3 years ago by GE Answers
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QuestionThe unit i bought last summer worked well but this summer it doesnt work. Fan blows and compressor can be heard kicking in but the colling fins behind filter do not get cold and the exhaust is blowing slightly warm air but not the hot air expected
Asked 4 years ago by Mikes.
- Answer I had already tried to check filters and exhaust. The problem is the cooling fins are not getting cold. The compressor is on (not just the fan) but it is as if i have lost charge of coolant. Is it possible to have a leak?
  Answered 4 years ago by Mikes
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QuestionI bought this last summer and have it in an attic space. Unfortunately it has to sit on a landing on the stairs half way up to the attic where stairs turn and there is a window. For that reason i bought a larger BTU unit, does this make sense?
Asked 4 years ago by Mikes.
- Answer Hello, thank you for your question. We recommend you match your air conditioner to the square footage of the space it is installed in so that it will be able to properly cool the area. If the area of the stairwell and attic match the covered square footage of this air conditioner, then it will sufficiently cool the area. We hope this helps! Please don't hesitate to reach out with any further questions or concerns. -Chris@GEA
  Answered 4 years ago by GE Answers
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QuestionWhat window sizes (widths) can the Window Kit fit?
Asked 4 years ago by OK2105.
- Answer Hello there - Great question! The window kit can be installed vertically or horizontally and fits openings between 20" and 46". Let us know if you have any other questions! -Mikayla@GEA
  Answered 4 years ago by GE Answers
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QuestionI live in a basement apt, currently I have a large dehumidifier running almost 24/7 that continuously empties into a drain in the floor. How well does this dehumidify a room when in the AC mode, I won't be able to run both units at the same time.
Asked 4 years ago by Dehymidifing.
- Answer GE 450 Sq ft Max 3-in-1 Portable AC Save I have this unit and it’s not blowing cold air out, I have cleaned the filters and still doesn’t work right. What else could be the problem ? I only brought last year
  Answered 2 years ago by Anonymous
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QuestionWhat is the db please?
Asked 4 years ago by Anonymous.
- Answer Hi. Good question! We appreciate your interest and we'd be happy to help. The sound level of portable air conditioners varies depending on fan speed. They are approximately 59 dBa (decibels) at the maximum fan speed setting. If you have any further questions let us know. Take care! -Sylvia@GEA
  Answered 4 years ago by GE Answers
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QuestionHow long is the exhaust hose ? Need to know if it will stretch to fit space
Asked 4 years ago by NaeJay.
- Answer Hey there, Great question! The exhaust hose is 5 feet in length. Thanks for reaching out. Let us know if you need anything. Mike@GEA
  Answered 4 years ago by GE Answers
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QuestionI need to purchase a glass door kit and need to the know diameter of the exhaust hose.
Asked 4 years ago by aprilrocha.
- Answer Its diameter is Oval shape (8 inches For long and 3 inches For wide)
  Answered 4 years ago by Vietnamese
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QuestionWhats the btu's?
Asked 4 years ago by Sue.
- Answer its 12000 btus works great get one if you can. we love it
  Answered 4 years ago by Marty
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Showing 1-20 of 29 questions