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Hello there, Thanks so much for reaching out. The household water heater should be delivering water between 90-120 degrees F. The water is used solely from the household water supply. If the water is not hot enough, Check to ensure both Hot and Cold water supply valves are turned on. Check to ensure the hose connections were not reversed. The hoses are marked with letters "H" for HOT and "C" for Cold. The washer machine does not contain any type of heating element. We hope this helps. Mike@GEA
Sorry, there was a problem. Please try again later.In answer to the follow up question, I'd assume by also using the house's hot water if the washer. If you're asking about the dryer and wondering how it gets steam of indeed it does - even though I'm just guessing as I don't own these machines - it probably uses the heat from the machine itself combined with the water in the clothes or else it might connect to the washing machine to get a little water to create steam through its own heating element?
Sorry, there was a problem. Please try again later.This is a follow-up question for a GE rep. If there is no internal heater, as indicated in the answer to the original question, then how does the steam feature work?
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