A:Answer We appreciate you reaching out to us about this. There are many factors that go into how long a burner will take to cool all the way down, like how long it was used, ambient room temperature, and pan sized used. If your burner is staying on for an extended period of time, we would love to talk to you about it. If this is the case, feel free to reach out to us on social media so we can look into this more. -Chris@GEA