Questions & Answers
- Model:
- JGSS66SELSS
- |
- SKU:
- 6488964
Q: QuestionDo I need to vent this outside? Do I need to vent this at all? I am replacing an electric downdraft stove with a gas stove and there is no ventilation method set up in our house. Thank you.
Asked by Ventilation.
- A:Answer I also had an electric stove with no ventilation before purchasing my gas stove. You do not need a ventilation in the home for the gas stove but you will need a plumber to install a gas line if you do not have one. I am assuming this since the stove was electric. The ventilation system is only needed if you have a vent/hood. You can even buy a ductless hood. So you won’t need to make any holes for a ventilation system.
Answered by Rocky
Q: QuestionHow easy does the drawer slide in and out? My current range's drawer came off its track, and it's never been easy to use since. Since I use the drawer daily, I want it to roll smoothly.
Asked by HB.
- A:Answer I've owned this exact range for several months, and I've never had any problems with the drawer.
Answered by Goose
Q: QuestionWhere is the broiler located?
Asked by Caro.
- A:Answer The broiler is at the top of the oven.
Answered by patman
Q: QuestionPlease provide dimensions H x W x D.
Asked by LJB.
- A:Answer Hi LJB- Overall Width = 30 in. Overall Height to Top of Rear Vent Trim = 37 3/8". Height to Cooking Surface = 36 1/4" +/- 1/4". Overall Depth = 29 1/4". Depth Without Handle = 26 3/4". We encourage you to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGSS66EEL_SL_R2_17.pdf - SUEatGEA
Answered by GE Answers
Q: QuestionDoes it have the lip on either side that sits on top of the counter? And can you adjust the height of the range to even it?
Asked by J.
- A:Answer Hi J- JGSS66SELSS slide-in range does not have a lip on either side. This design allows easy installation in a 30” free-standing range cutout. Also, the range is equipped with leveling legs to adjust the height. We suggest to view the Quick Specs at the following link for more details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGSS66EEL_SL_R2_17.pdf - Optional Slide-in Range Filler Kit JXFILLR1SS (Stainless Steel) /JXFILLR1BB (Black) / JXFILLR1DD Dorian Gray is sold separately. This trim is only necessary if you want to cover the small gap on the sides or if you have a rough countertop cut you would like to cover. See the Installation Instructions: https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11118_Trim%20Kit%20Instructions.pdf - Keep in touch! SUEatGEA
Answered by GE Answers
Q: QuestionIf I keep a big pot like 14 to 15" diameter on the front burner, will the bottom of the pot touch the knobs ? Anybody has this issue ? Thank you !
Asked by umak.
- A:Answer yes, The pot will sit on top of the knob with the 15" pot.
Answered by Anonymous
Q: QuestionDoes the stainless steel have a coating to prevent handprints from being so visible?
Asked by Anonymous.
- A:Answer No, but handprints are easy to remove.
Answered by Sandy
Q: QuestionHow does oven cleaning work?
Asked by Kathy.
- A:Answer Hi there - Great question! This model range has a steam clean oven. The steam will loosen soil on the racks as well as the oven interior, which then can be wiped off with a soapy dishcloth. This feature is quicker, cooler, and faster than self-clean. Instructions for using the steam clean feature can be found on page 18 in the owner's manual. Thanks so much for asking! -Mikayla@GEA
Answered by GE Answers
Q: QuestionWhat type of outlet plug does this appliance use?
Asked by GTEO1518.
- A:Answer Hi GTEO1518, thanks for your question! The power cord of this appliance is equipped with a three-prong (grounding) plug which plugs into a standard three-prong ground wall receptacle to minimize the possibility of electric shock hazard from this appliance. This information can also be found on page 3, section 2 of your installation instructions. Hope this helps! -Michael@GEA
Answered by GE Answers
Q: QuestionMost slide in ranges have a 1/4" lip that goes over counter top so there is no gap for crumbs to fall in. Is there an accessory kit to cover the gap between the stove and the counter top? A flange?
Asked by Varda.
- A:Answer Hi Varda - Thanks for viewing GE Model JGSS66SELSS! Yes, this models is compatible with Optional Trim Kit JXFILLR1DD (sold separately). We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11118_Trim%20Kit%20Instructions.pdf - Starting in September 2017, we are offering electric, gas, and dual fuel front control slide-in ranges with no overhang, an edge-to-edge cooking surface, and color matched finished sides. No overhang simplifies installation. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers
Q: QuestionWhat is the height from the floor of the oven handle? GE's installation sheet/manual does not show that particular dimension; only the depth it protrudes.
Asked by Edie.
- A:Answer Hi Edie - The height from the floor to bottom of handle is 29-1/8" to 29-5/8" depending on the position of the leveling feet. Thanks for considering GE! Keep in touch at GEAppliances.com. Sue
Answered by GE Answers
Q: QuestionDoes product depth include the handle on the front? Worried this will protrude quite a bit from our standard depth countertop (24”) but our current stove is the same as this one if you count the handle as part of the measurement. Thanks!
Asked by Ejohns.
- A:Answer Hi Ejohns - Overall Depth= 29 1/4 in. Depth Without Handle= 26 3/4 in. We suggest to view the Quick Specs at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGSS66EEL_SL_R2_17.pdf - Check out matching GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS. Thanks for your interest! Sue
Answered by GE Answers
Q: QuestionWhen the oven is preheating there is an intense gas smell. Anyone else have that issue?
Asked by Anonymous.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Gas Range
- A:Answer I have two of these ranges in 1 month. The first was leaking gas when it wasn’t even on. The second had an intense gas odor when the oven was on. Called out my gas company and it turned out it was also leaking gas off the charts. In the process of trying to now return this so I can go with a different brand
Answered by Tina
Q: QuestionDoes the gas stove have self cleaning mode?
Asked by nicki.
- A:Answer Hi Nicki - This is not a self-cleaning oven. It features a Steam Clean option. Many newer ranges offer a Steam Clean option for easily cleaning the oven. The Steam cycle helps hydrate food soils so that they are easier to wipe away. Check out the following link to learn more- RANGES & WALL OVENS - STEAM CLEAN / LIGHT SELF-CLEAN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17334 - Keep in touch! Sue
Answered by GE Answers
Q: QuestionHow do you steam clean the oven
Asked by Isabel.
- A:Answer Pour a cup of water in the bottom of the oven (there is a picture in the oven to show you where) and then hit the steam clean button.
Answered by RedRacoon
Q: QuestionIs the oven self cleaning?
Asked by BC.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Gas Range
- A:Answer Hi BC - Model JGSS66EELES has a Steam Clean option (not self-cleaning). Many ranges offer a Steam Clean option for easily cleaning the oven. Racks can be left in the oven when using the Steam Clean feature. The steam will loosen soil on the racks as well as the oven interior. The cycle is approximately 30 minutes. Play Video: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17334 - Keep in touch! Sue
Answered by GE Answers
Q: QuestionCan the knobs on the stove be removed for cleaning purposes?
Asked by Anonymous.
- A:Answer Yes they can ....very easily..I love this range.
Answered by Nonniemarian
Q: QuestionWhat are the installation cost. its going into a new home.
Asked by Gramps.
- A:Answer Please be careful when you allow Best Buy to install your appliances. I purchased a stove from Best Buy and had it installed September 4, 2019. The first time it was installed by Best Buy there was a gas leak. We had to turn the gas off and open the doors and windows to air our our house. When we called we had to wait until September 9, 2019 to have another Best Buy installer come to fix the gas leak. The installer confirmed that the first Best Buy installers did not put a protective sealant to stop the gas from leaking out. After that second installer left, less than an hour there was another smell of gas. This time we had to call the gas company, they advised us to go outside and wait The gas company came out to our home and had to turn the gas off because our gas reading was at a number 4 on the scale they use between 0-1. The gas company left a caution sign on our new stove installed by Best Buy twice, not to use because of the gas leak. We called and spoke to Best Buy Corporate and was told that the unit might be faulty and offered to switch the unit. We let Best Buy Corporate know that the gas company confirmed that the stove is not the problem, but the way it was poorly installed. We decided to keep the stove and have an outside company install the stove and have Best Buy pay for it. Best Buy Corporate said after it is installed to call them back to have compensation, but still thought it is the stove that is faulty. On September 13, 2019, we had an appointment with an independent contractor called Royal Appliance, they installed the stove and used all the proper equipment needed to install the stove and we have not had a problem since. However, when we called Best Buy Corporate back, they informed us that our compensation would be $105 on a Best Buy gift card. We explained that it is unacceptable, because lives could have been lost due to the negligence of the two Best Buy installers. Best Buy Corporate told us that the most they are willing to give for compensation is $105 on a Best Buy gift card, but if we go to the store we can get more. When we spoke to the Best Buy where we bought the stove, they offered us $60. Then we asked for more and then Best Buy said they will give us $80. We asked for at least what Best Buy Corporate offer. Best Buy then said they would give us $100. for almost losing our lives from two gas leaks because the Best Buy installer do not know how to install stoves.
Answered by Notrecommended
Q: QuestionCan you switch to propane hookup?
Asked by Vic.
- A:Answer Yes, it comes with a propane conversion kit. But be careful as the orifices that have to be replace on the top burners may not come loose very easily. You may have to remove the top and get a wrench on the orifice holder on the bottom or you will damage the pipe it's attached to.
Answered by ADM0013
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