Questions & Answers

Q: QuestionDoes this require a water hookup, or how does it get the water for the steam cleaning?

Asked 4 years ago by Alan.

• A:Answer Hi Alan - Thanks for reaching out and for your patience! We truly appreciate you considering this fantastic double-oven range for your home and are happy to offer you some guidance in this. This range does not require any water connection or special kits to operate the very helpful Steam Clean cycle! When performing a Steam Clean, you will simply wipe up any excess grease or soil, pour 1 cup of water in the oven, and select Steam Clean. After 30 minutes, soil on the racks and interior of the oven will be loosened and can then be wiped off with a soapy dishcloth. You can find instructions on operating this cycle on page 18 of your Use and Care Manual. We hope that this helps to clarify! -Eliza@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this come with the middle griddle having a replaceable standard grate like the left and right hand grates?

Asked 4 years ago by Cliff.

• A:Answer No you have to purchase grate from Amazon

  Answered 4 years ago by FlowerVerified Purchase

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Q: QuestionCan you roast a turkey in these ovens, or are they too small? What size turkey would be the maximum?

Asked 4 years ago by Anonymous.

• A:Answer Yes! I roasted a 22 lb turkey in the bottom part of this oven. The top wouldn't hold it due to the heating coil but this is an amazing spacious oven. I use for my family of 7.

  Answered 4 years ago by Bellasmom715Verified Purchase

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Q: QuestionDouble-Oven is on Electric or one Electric and second on Gas.

Asked 4 years ago by Nannuu.

• A:Answer Hello NeetiN -We appreciate your interest in the gas range JGBS86SPSS and we are happy to help! Both ovens are gas. Thanks for checking! Olga

  Answered 4 years ago by GE Answers

  
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Q: QuestionI just had my new range installed. I wanted to try the convection oven and while the oven was preheating it started smoking and emitting a strong chemical odor. Is this normal?

Asked 4 years ago by Julie.

• A:Answer Our installer said it would smell at first as it was burning off some oil used for protection. He had us run it for half an hour before using it, and we still noticed some lingering odor for a day or two. Now it seems fine.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWhat’s difference between profile and without profile?

Asked 5 years ago by Hedy.

• A:Answer Hi Hedy - Thanks for your interest in GE Model JGBS86SPSS! Profile models have all the latest features and technology. Model # PGB960SEJSS has a Reversible Integrated Cast Iron Grill/Griddle (vs aluminum griddle), Center Grate (optional/sold separately for JGBS86), Self-Cleaning, Two 18,000 BTU Power Boil Burners, Dual purpose center burner (Play Video: https://www.youtube.com/embed/tr-OYaAHklQ?rel=0), Chef Connect, Warming mode, and Self-Clean Oven Racks. We'd love to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this include the required conversion kit for LPG (propane) use?

Asked 5 years ago by Trukinbear.

• A:Answer Yes.

  Answered 5 years ago by Anonymous

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Q: QuestionHow many racks are included in the bottom oven? I just bought this oven- it only has 2- my other oven had 3.

Asked 3 years ago by Fergie.

• A:Answer One for the top oven and two for the bottom oven.

  Answered 3 years ago by warrior73Verified Purchase

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Q: QuestionWhat is the min temp for each oven?

Asked 4 years ago by cindy.

• A:Answer Hello Cindy - Thank you for reaching out about this spectacular range. The minimum temperature for both ovens will be 170 degrees F. Please let us know if you have any more questions. - JB

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow wide is the over all width of the stove

Asked 5 years ago by Kathy.

• A:Answer Hi Kathy - Thanks for viewing GE! Model JGBS86SPSS is approximately 29 7/8" wide and fits in a standard 30" Free-standing range cutout. We suggest viewing the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGBS86SP_20.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow many amps does this range draw? Is it just a few for the convection blower and control board, or does it have a heating element that will draw enough amps to require a dedicated 120V circuit?

Asked 10 months ago by Gordon.

• A:Answer This range is Natural Gas (although a Liquid Propane Conversion Kit is included). However, there are electrical requirements for the display and ignition system. The requirements are a 120-volt, 60 Hertz properly grounded dedicated circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse. To learn more, see the “Electrical Connections” section on page 3 of the Installation Instructions that can be found on the website.

  Answered 8 months ago by GE Answers

  
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Q: QuestionCan you bake a 9lb ham in the top oven?

Asked 1 year ago by Anonymous.

• A:Answer Any baking tray/dish ( or ham) you plan to use or bake in the upper oven must NOT be taller than 3.25" inches. My 4" tall cake molds wont fit. Other than that yes.

  Answered 1 year ago by Anonymous

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Q: QuestionCan you set the timer for two different bake time for lower and upper oven at the same time

Asked 3 years ago by Bakeman.

• A:Answer Yes you can set different cook times for the upper and lower separately and simultaneously, plus the regular timer at the same time (so you can have 3 timers going simultaneously). "Cook time" shuts the respective oven off when done; regular timer only counts time.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the 29(1/4) depth take the handles into consideration or is this strictly the range (with handles off)? Trying to see if this is going to stick out way too far in my kitchen.

Asked 3 years ago by Krystalbee.

• A:Answer Hi - Great question! This range's overall depth, 29 1/4", includes the handles. The depth without the handles is 26 3/4". The depth with the doors opened is 43 1/2". We hope that this helps. Let us know if any other questions come up. Thanks so much for considering GE Appliances. -Mikayla@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionAre either oven large enough to cook a 15-20 pound turkey

Asked 3 years ago by KimB.

This question was asked about the related product: GE - 6.8 Cu. Ft. Freestanding Double Oven Gas Convection Range with Self-Steam Cleaning and No-Preheat Air Fry - Slate

• A:Answer Hey there, thanks for reaching out to us. The lower oven will hold a turkey that is about 20 pounds. If you need anything else from us, we're always here to help. - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHello I am purchasing this oven and was wondering for the cleaning of the stove top grates, are they dishwasher safe? can they be cleaned in the oven when you steam clean it?

Asked 3 years ago by Anonymous.

• A:Answer Hey there- great question! These cooktop grates can be cleaned one of two ways - either in the dishwasher, or on the bottom of a self-clean oven. Wash the griddle with dish soap and hot water. We hope that this helps. Let us know if any other questions come up. -Mikayla@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the upper oven heat with gas from the bottom or the top of the oven?

Asked 3 years ago by Jay22Bee.

• A:Answer Hi - The upper oven heats using a gas bake burner which is positioned below the floor of the upper oven. It also offers a low wattage heating element to aid in top browning. We appreciate your interest in this beautiful feature-packed range! Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes the top oven contain a broiler feature-or where is the broiler located-top and button oven or just bottom?

Asked 3 years ago by Fergie.

• A:Answer Hi there, and thanks for taking the time to reach out to us about this double-oven range. We certainly appreciate your interest. The Broil feature is available in the lower oven. Both Hi and Lo options are available for that mode, and further details on the Broil feature are available on page 14 of the manual. We regret any inconvenience caused by the upper oven not having this feature; we will certainly send feedback to our Cooking Products Design team. If you have any other questions or concerns, we're always glad to help. Wishing you all the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questiondoes this use an oven probe, if so where can it be ordered from?

Asked 4 years ago by CAE.

• A:Answer Hello CAE, Great question! We appreciate your interest in GE Appliances, and we'd be happy to assist you with this range. We do apologize for this detail not being included in features. We know how stressful it can be browsing appliances and not knowing every feature. We found that this oven does not come equipped with a temperature probe. There is not a probe manufactured specifically for this model either. This allows the owner to purchase a thermometer or probe of their choice. We thank you again for your interest in GE Appliances, and we hope this is helpful. If any more questions should arise, please contact us through our website or social media. Take care! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionSince the ovens are steam clean only, is it safe to clean it with chemicals (like easy off) when necessary?

Asked 5 years ago by Cleaning.

• A:Answer Hi - Thanks for considering GE Model JGBS86SPSS! The Steam cycle helps hydrate food soils so that they are easier to wipe away. To remove any remaining stubborn, baked-on stains, apply a non-abrasive cleaner such as Bar Keepers Friend using a sponge or clean cloth. You can also use a mild soak and water or vinegar and water. Do not use oven cleaners, strong liquid cleansers, steel wool, or scouring pads on the interior of the oven. Here's the link to the Use and Care Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000715-1.pdf - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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