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Questions & Answers

Page Showing 1-7 of 7 questions
  • QuestionIs this a flat plug?

    Asked by Lighttraveler.

    • Answer Hello Lighttraveler, thank you for your question. Yes, this does have a flat plug. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

      Answered by Tech Support

  • QuestionWhat is the clamping voltage for this device?

    Asked by Tina.

    • Answer Hello Tina, thank you for your question. The clamping voltage is 400V (L-N, L-G, N-G). If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

      Answered by Tech Support

  • Questionwhere can I get a schematic of this product?

    Asked by nick.

    • Answer Hello Nick, thank you for your question. We do not give out schematics for our surge protectors. The electrical ratings are 120V, 15A, 1800W Joule protection rating 3000 Voltage protection rating 400V (L-N, L-G, N-G) Total USB output 2.1A, 10W. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

      Answered by Tech Support

  • Questionwhere was this made

    Asked by odie.

    • Answer Hello odie, thank you for your question. This surge protector was designed and engineered in the US, then manufactured in China. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

      Answered by Tech Support

  • QuestionIs this surge protector made of metal or plastic? This popped up when I searched "metal" typ

    Asked by HASHIMOM.

    • Answer Plastic

      Answered by Sky4me

  • Questionhow to reset when grounded light comes on model PS-109F-2A type 3SPD

    Asked by Anonymous.

    • Answer Hello Valued Customer, thank you for your question. By design the ground light (green) on this surge will remain lit when it is plugged in. This surge protector does not have a reset button. The product has an automatic shut off technology. In an event that the protection capacity is exceeded by a power surge or the protection components expires, the indicator light will not be lit, and the power will be permanently shut down the outlets, ensuring surge protection for your electronic equipment. If you have any further questions, please don't hesitate to respond or give us call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

      Answered by Tech Support

  • QuestionWhat is the EMI/RFI Noise Filtration dB?

    Asked by NB.

    • Answer Hello NB, thank you for your question. This product has 40db. If you have any further questions, please don't hesitate to respond or give us call between the hours of 7:00AM – 8:00PM Central Standard Time, Monday thru Friday at 1-800-654-8483. Thank you.

      Answered by Tech Support