A:Answer Hello Kim,
Great question! We first want to thank you for choosing GE Appliances. We'd be elated to help you with your convection wall oven. We found that the fan running after it is used is completely normal. The cooling fan will turn on to cool for 1.5 hours after the oven is turned off. If you believe your fan is making an abnormal noise or is running longer than 1.5 hours, we recommend scheduling service. Information on normal noises and other troubleshooting tips can be found in the following link:
(Page 23)
https://files.bbystatic.com/4WF2fbcl%2FY%2F81APZVI5dGg%3D%3D/5871325_um1.pdf
Service can be scheduled on our website, or by calling 1-800-432-2737, (Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET). We hope this information helps. If there are any more questions, please reach out to us using the link on our website, or on social media.
Have a great day!
-Sylvia@GEA