A:Answer Delivery and installation was not good. I recommend picking up and installing yourself if you can. The two guys that delivered my unit would be better off driving a clown car. -They lost one of the feet for the washer/dryer unit
They came 2 hours early and didn't call me until they were sitting in front of my house. I was at work and couldn't leave until the original time they said they'd be there.
They banged up my molding around the closet when installing the unit. He noticed it and said,"oops, I didn't do that, did I?' Yes, you did!
Before leaving, they tested the dryer and it made an awful metal on metal grinding noise. He quickly turned it off and told me that they didn't have time to take it back. He did call customer service on the spot and scheduled for someone to come back; however, It took another week to get someone to come take it back.
They also didn't test the washer before leaving. So I turn it on after they left... It didn't work either. They forgot to turn on the water before leaving, so of course the washer didn't work.
One of the guys even left his back brace/belt on my kitchen counter.
One week later, the gentleman who came to pick up the unit was so sweet, but he smelled AWFUL! My entire house smelled like body odor after he left and I had to open all my windows.
So, don't waste your money on delivery. Pick it up yourself if you can.
