A:AnswerPlease give us a call at (800) GEEKSQUAD or (800) 433-5778 so that we can see what options we have to help you out with that remote under your Best Buy Total Tech Support plan.
A:AnswerCovers troubleshooting and reinstalling drivers. If you need parts it will cover the installation but not the purchase of the needed part. It does cover up to three devices and I am glad it did. Within 2 weeks of the first repair on a laptop, my sons laptop hard drive crashed. It was covered under warranty so they will take care of everything after warranty
A:AnswerHi Dawn,
Thanks for asking! At this time, 24/7 support is for PCs, Macs, tablets, and iPads. To my knowledge, gaming consoles are not currently covered.
A:AnswerI'm not too sure about this but I will ask next time I visit them. I feel if the product was bought in the USA you should be able to buy their plan.
A:AnswerHi Lore. Thanks for connecting with us on this. I'm so sorry to hear about what happened. We can definitely help you and your computer become more secure. To get started, you can either reach out to your local Best Buy and see what we can do or you can give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for reaching out. Without knowing the details of the service you wanted, I'm not sure why we weren't able to help out. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can discuss this with you.
A:AnswerNaw if you’re battery is swelling it just needs to loose weight. Try exercising your battery by taking it on walks and giving it healthier meals. You don’t need to replace it.