Questions & Answers

Q: QuestionHow are refurnished items packaged ?

Asked 6 years ago by Jessica.

• A:Answer Original package, but not sealed properly.

  Answered 6 years ago by SmithVerified Purchase

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Q: QuestionHey do the headphones that have been refurbished come with a warranty?

Asked 6 years ago by Anonymous.

• A:Answer One year

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionDo they keep the music in and are they in good condition

Asked 7 years ago by Jose.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer They are good but if it’s on the street or something the noise will leak in a bit

  I would recommend:

  • 

    Beats - Solo³ Wireless Headphones - Black

    User rating, 4.74 out of 5 stars with 14411 reviews.

    (14,411)

  Answered 6 years ago by Solo

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Q: QuestionSo are they rose gold???

Asked 7 years ago by Lea.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer Yes, this is Rose Gold.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionAre they over ear or on ear?

Asked 7 years ago by Helpplz.

• A:Answer Over the Head

  Answered 7 years ago by Mat123Verified Purchase

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Q: QuestionDo they work with all phones or just the iphone?

Asked 7 years ago by Chas.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer These Beats work with all phones that have bluetooth, not just iPhone.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs it 100% functional and if there’s a problem are we aloud to be bring back to the store?

Asked 7 years ago by Louis.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. Be sure that the serial number on your box matches the serial number on your device. Please review this resource to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number Counterfeit Beats by Dr. Dre products are cheaply made and don’t provide the same durability, functionality, or listening experience that makes Beats stand out from other audio electronics. We always recommend purchasing from an Authorized Retailer so that you can be sure you're getting an authentic device. Please review this resource on safe buying and spotting fakes: https://www.beatsbydre.com/support/safe-buying Please review this resource for Beats by Dr. Dre authorized retailers: https://www.beatsbydre.com/company/authorized-retailers We recommend that you register your Beats by Dr. Dre product after purchase. Learn how here: https://www.beatsbydre.com/register Beats and Apple offer a limited 1-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

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  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionIf the headphones break can i take it back to go get it fixed , if so how much would it cost ?

Asked 7 years ago by EDMlife.

• A:Answer Register your headphone on the beatsbydre website, the headphones have a one year warranty

  Answered 7 years ago by GarlandVerified Purchase

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Q: QuestionWill the recipient be able to tell that these are refurbished? If so, how? With a sticker, label on the box, note, etc.?

Asked 7 years ago by Tiffany.

• A:Answer They can tell because they will see that it’s Like new, comes a little dusty and might have scratch

  Answered 7 years ago by Mat123Verified Purchase

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Q: QuestionIs this the matte black or gloss black version?

Asked 7 years ago by Anonymous.

• A:Answer Matte

  Answered 7 years ago by Dtrozzi2234Verified Purchase

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Q: QuestionHow do I differentiate refurbished from new? Does it have a label in the package?

Asked 7 years ago by MD.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer Before you buy - If you're having any doubts or concerns, your best bet is to reach out to the retailer or seller. Ask about their return policy, what accessories are included, and whether or not they are new - used - refurbished - or authentic Beats. Included accessories for refurbished product may vary. Be sure that the serial number on your box matches the serial number on your device. Please review this resource to find your serial number: https://www.beatsbydre.com/support/how-to/find-serial-number Counterfeit Beats by Dr. Dre products are cheaply made and don’t provide the same durability, functionality, or listening experience that makes Beats stand out from other audio electronics. We always recommend purchasing from an Authorized Retailer so that you can be sure you're getting an authentic device. Please review this resource on safe buying and spotting fakes: https://www.beatsbydre.com/support/safe-buying Please review this resource for Beats by Dr. Dre authorized retailers: https://www.beatsbydre.com/company/authorized-retailers We recommend that you register your Beats by Dr. Dre product after purchase. Learn how here: https://www.beatsbydre.com/register Beats and Apple offer a limited 1-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

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  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: QuestionCan you add a 2 year warranty to this item?

Asked 7 years ago by Smooth.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer Yes, you can buy Geek Squad Protection Plan to extend and enhance your coverage for up to five years.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you tell they are refurbished ? ( it's a gift )

Asked 7 years ago by Anonymous.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer Yes

  Answered 7 years ago by EdgarheVerified Purchase

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Q: Questionare they new

Asked 7 years ago by matthew.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Silver

• A:Answer These are refurbished.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I get the same price in the store?

Asked 7 years ago by Iace6126.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer No

  Answered 7 years ago by Dinesh

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Q: QuestionIs the box taped? Or it is opened? Any refurbished sticker affixed on the box?

Asked 7 years ago by Brian.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer No

  Answered 7 years ago by SeaspellVerified Purchase

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Q: QuestionCan people around you hear anything when using them?

Asked 7 years ago by Kryptonian.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Gloss Black

• A:Answer Beats Solo 3 Wireless Headphones are passive noise isolating. Beats Studio 3 Wireless Headphones feature Pure Adaptive Noise Cancelling technology (Pure ANC). Please review this resource for more on noise cancelling versus noise isolation: https://www.beatsbydre.com/support/info/noise-canceling-isolating Please review this resource to learn more about Beats Solo 3 Wireless Headphones - including W1 Chip advantages and Fast Fuel: https://www.beatsbydre.com/headphones/solo3-wireless Please review this resource to learn more about Beats by Dr. Dre Beats Studio 3 Wireless Headphones - including Pure ANC and: https://www.beatsbydre.com/headphones/studio3-wireless

  Answered 6 years ago by Beats by Dr. Dre ?

  
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Q: Questionhow have the earphones been cleaned to ensure they are sanitary?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer Wipe clean soap water. Do not submerge

  Answered 7 years ago by Gd5723Verified Purchase

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Q: QuestionIn one of the questions someone asked what color it was, and he asnwr was matte black. Is it not rose gold?

Asked 7 years ago by Shan.

This question was asked about the related product: Geek Squad Certified Refurbished Beats Solo3 Wireless Headphones - Rose Gold

• A:Answer They are matte black

  Answered 7 years ago by Tazman326Verified Purchase

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Q: QuestionDoes everything work properly?

Asked 7 years ago by MD121.

• A:Answer Yes

  Answered 7 years ago by nickerspVerified Purchase

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