Questions & Answers

Name: Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
Brand: Geeni
SKU: 6306477
Price: 44.99 USD
Rating: 3.7 (57 reviews)

Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White

Model:: GN-CW010-199; |
SKU:: 6306477

User rating, 3.7 out of 5 stars with 57 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 56 questions

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QuestionDo I have to use google to assign users to be able to turn off the smart power plug using only google with the smart plug
Asked 3 years ago by MrHankey.
- Answer Hello, I am very glad that your brought this over to us. Are you able to contact our Support Team for help on this concern? Our team is determined to resolved issues like this. We would love talk to you regarding this. Please contact us via email at [email protected], for online chat support support.mygeeni.com or call us at +1 (888) 232-3143 as soon as you are able so we can resolve this. We are available from Monday - Sunday 10:00AM to 7:00PM EST.
  Answered 3 years ago by Geeni official response
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QuestionDoes this cameras have a tracker
Asked 3 years ago by Gillie.
- Answer Thank you for raising this to us. Our Geeni devices has no tracker, if in case that the device is stolen or got lost. we wont be able to track it since we don't have a GPS tracker. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionI am trying to connect my device to my iPhone 13 and when I get the the scanning part it doesn’t do anything it says it isn’t connecting
Asked 3 years ago by Lisalo.
- Answer Hello, all of our devices are designed to work for 2.4 GHz networks so that it can accommodate wider range since the 5 GHz that cannot penetrate walls and floors. We would like the opportunity to investigate this further so we can resolve this. Please contact us via email at [email protected], or call us at +1 (888) 232-3143, from Monday - Sunday 10:00 AM to PM: 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionMy motion tracking doesn't seem to be tracking. I do get motion alerts. Can anyone explain step-by-step how to get motion tracking to work?
Asked 3 years ago by Bogus13.
- Answer Hi, I'm glad that you raise this over to us. Our products are designed to record and notify when it detects motion. We would love to discuss this with you, please contact us via email at [email protected], or call us at +1 (888) 232-3143, from Monday - Sunday 10:00AM to 7:00PM EST.
  Answered 3 years ago by Geeni official response
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QuestionDoes it have two-way audio
Asked 3 years ago by Debraem1126.
- Answer Hi, I'm glad that you raise this over to us. The camera that you have has a two way audio. For further question, please contact us via email at [email protected], or call us at +1 (888) 232-3143, from Monday - Sunday 10:00AM to 7:00PM EST.
  Answered 3 years ago by Geeni official response
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QuestionI have a La View NVR system that I can add cameras to, does this camera have an actual IP address?
Asked 3 years ago by IP.
- Answer Hello! I'm glad that you raise this over to us. Our products are designed to control and monitored only via Geeni App. This feature is not yet available on our Geeni application right now. Don't worry because this has been escalated to our developers to make this one included to our future application updates. For further assistance, please contact us via email at [email protected], or call us at +1 (888) 232-3143, from Monday - Sunday 10:00 AM to PM: 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionCan this camera be connected to my WIFI system so that I can access it either by my iPhone or my computer? My wifi system is connected via my buildings wifi with no router being available. Will this be possible.
Asked 3 years ago by LarryD.
- Answer Hi Larry! I am glad you raise this over to us. I know it could have better if the Sales Representative told you about the general system requirements before you bought it. The box indicates all the necessary information you need to know about the network needed for this device to work. All of our devices are designed to work for 2.4 GHz networks primarily due to wider range because 5 GHz that cannot penetrate through walls and floors. The good news though is since most routers nowadays are dual-band, we can ask your Internet Service Provider to separate the two networks (2.4 GHz and 5 GHz) for them to have different SSID so you can connect your device to 2.4 GHz networks. But as of the moment mobile data is insufficient to support your device. We can discuss with you in details. Please contact us via email at [email protected], or call us at +1 (888) 232-3143, from Monday - Sunday 10:00 AM to PM: 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionMy geeni is blinking red and green why won’t it turn the camera on
Asked 3 years ago by Anonymous.
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QuestionWhat is the biggest (gb) micro SD card that the camera will hold
Asked 3 years ago by Scooterw4.
- Answer Hello! Thank you for your interest in our smart devices. To answer your question, the camera recording depends on the video quality, the camera will use around 1GB of storage per day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by new video, so you don’t have to ever worry about running out of storage space. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 09:00 AM to 09:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionCan I view this camera and use the functions with my laptop?
Asked 3 years ago by mong47.
- Answer Hello! Thank you for your interest in our smart devices. To answer your question, yes you can now view the live feed of your smart camera using your laptop. You need to scan the QR code that we will send to you via email. For more details, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionCan this be used with a personal hotspot from a smartphone
Asked 3 years ago by Ronnie.
- Answer Hello Ronnie, thank you for your inquiry about one of our devices. To answer your question, yes, you can connect your camera using a mobile hotspot. Please make sure that you have 2 mobile devices, one that has a data connection. We would love to discuss this with you, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
  Answered 3 years ago by Geeni official response
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QuestionWill this camera work inside a metal barn when the router is in the house or do I have to buy a wifi extender thank u dog breeder
Asked 4 years ago by DrG52170.
- Answer Good day, thank you for your inquiry about one of our products. If your metal barn is more than 15 feet from your home where your router is, we suggest is for you to get a WiFi extender to secure the connection between your device and your WiFi network. We would love to discuss this with you, please call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun from 10:00 AM to 7:00 PM EST.
  Answered 4 years ago by Geeni official response
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Questionhow I can get a manual of my geeni, I need to reset, I lost the manual
Asked 4 years ago by jose.
- Answer Go to my geeni.com or geeni.com and last [email protected]
  Answered 4 years ago by Solarpanels
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QuestionCan things be seen in real time with this camera?
Asked 4 years ago by Rose.
- Answer Yes they can be seen in real time
  Answered 4 years ago by Solarpanels
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QuestionIs this camera battery powered or does it have to plug in?
Asked 4 years ago by Inquiringmind.
- Answer Hello, we appreciate your inquiry about one of our cameras. The camera is not battery operated, it has to be plugged into a power source to function. For more details, please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You can also visit our support website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 12:00 Midnight EST.
  Answered 4 years ago by Geeni official response
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QuestionI want to use this in my business RV but it doesn’t have WiFi. If I set it up on WiFi and then put it in the RV will it record to the SD card where I can still review the footage with it?
Asked 5 years ago by Curious.
- Answer Hello. This camera should be connected to a strong and stable connection. In your case, no, it will not record because once you step out within the WiFi range the camera will automatically disconnect. For more information, please reach us via email at [email protected], phone +1 (888) 232-3143 from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
  Answered 5 years ago by Geeni official response
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Questiondoes this camera come with the sd card or does it have to be purchased separately?
Asked 5 years ago by Belle.
- Answer Hello Belle! Based on the model of the camera you are inquiring with doesn't come with an SD card. You need to purchase an SD card, make sure it's class 10 and UHS1 and above. For further details, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
  Answered 5 years ago by Geeni official response
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QuestionHi can u talk on it and can they hear you?
Asked 5 years ago by mom.
- Answer Hello! Geeni Sentinel smart security camera has a built-in speaker and microphone for real-time two-way communication. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
  Answered 5 years ago by Geeni official response
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QuestionWant ot see thru my Lap Top PC I bought from Best Buy last yr and has WFi thru Spectum cable Don't need to use Cell Phone can it do that?
Asked 5 years ago by Retired.
- Answer I have Geeni cameras and have successfully got them viewable on my windows 10 laptop as well as a desktop. You can Google "android simulator for windows" and download. In my case, it's "Bluestacks" which is a gaming application. Once loaded, you go to the Google Play store & download the Geeni app (other apps available as I also run my wifi thermostats as well as Lutron Caseta lighting from it. Doing so will also allow you to "broadcast" to a smart TV - great images when doing so!!
  Answered 4 years ago by Padymcc
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QuestionHi. In order for this product to work, does it need to be plugged in the socket or battery operated at all time
Asked 5 years ago by Juicyboo.
- Answer Hello. All Geeni cameras are not rechargeable or battery-operated, they're all powered by electricity that's why they have to be plugged in to function. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
  Answered 5 years ago by Geeni official response
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Showing 21-40 of 56 questions

Questions & Answers

Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White

Q: QuestionDo I have to use google to assign users to be able to turn off the smart power plug using only google with the smart plug

Q: QuestionDoes this cameras have a tracker

Q: QuestionI am trying to connect my device to my iPhone 13 and when I get the the scanning part it doesn’t do anything it says it isn’t connecting

Q: QuestionMy motion tracking doesn't seem to be tracking. I do get motion alerts. Can anyone explain step-by-step how to get motion tracking to work?

Q: QuestionDoes it have two-way audio

Q: QuestionI have a La View NVR system that I can add cameras to, does this camera have an actual IP address?

Q: QuestionCan this camera be connected to my WIFI system so that I can access it either by my iPhone or my computer? My wifi system is connected via my buildings wifi with no router being available. Will this be possible.

Q: QuestionMy geeni is blinking red and green why won’t it turn the camera on

Q: QuestionWhat is the biggest (gb) micro SD card that the camera will hold

Q: QuestionCan I view this camera and use the functions with my laptop?

Q: QuestionCan this be used with a personal hotspot from a smartphone

Q: QuestionWill this camera work inside a metal barn when the router is in the house or do I have to buy a wifi extender thank u dog breeder

Q: Questionhow I can get a manual of my geeni, I need to reset, I lost the manual

Q: QuestionCan things be seen in real time with this camera?

Q: QuestionIs this camera battery powered or does it have to plug in?

Q: QuestionI want to use this in my business RV but it doesn’t have WiFi. If I set it up on WiFi and then put it in the RV will it record to the SD card where I can still review the footage with it?

Q: Questiondoes this camera come with the sd card or does it have to be purchased separately?

Q: QuestionHi can u talk on it and can they hear you?

Q: QuestionWant ot see thru my Lap Top PC I bought from Best Buy last yr and has WFi thru Spectum cable Don't need to use Cell Phone can it do that?

Q: QuestionHi. In order for this product to work, does it need to be plugged in the socket or battery operated at all time

QuestionDo I have to use google to assign users to be able to turn off the smart power plug using only google with the smart plug

QuestionDoes this cameras have a tracker

QuestionI am trying to connect my device to my iPhone 13 and when I get the the scanning part it doesn’t do anything it says it isn’t connecting

QuestionMy motion tracking doesn't seem to be tracking. I do get motion alerts. Can anyone explain step-by-step how to get motion tracking to work?

QuestionDoes it have two-way audio

QuestionI have a La View NVR system that I can add cameras to, does this camera have an actual IP address?

QuestionCan this camera be connected to my WIFI system so that I can access it either by my iPhone or my computer? My wifi system is connected via my buildings wifi with no router being available. Will this be possible.

QuestionMy geeni is blinking red and green why won’t it turn the camera on

QuestionWhat is the biggest (gb) micro SD card that the camera will hold

QuestionCan I view this camera and use the functions with my laptop?

QuestionCan this be used with a personal hotspot from a smartphone

QuestionWill this camera work inside a metal barn when the router is in the house or do I have to buy a wifi extender thank u dog breeder

Questionhow I can get a manual of my geeni, I need to reset, I lost the manual

QuestionCan things be seen in real time with this camera?

QuestionIs this camera battery powered or does it have to plug in?

QuestionI want to use this in my business RV but it doesn’t have WiFi. If I set it up on WiFi and then put it in the RV will it record to the SD card where I can still review the footage with it?

Questiondoes this camera come with the sd card or does it have to be purchased separately?

QuestionHi can u talk on it and can they hear you?

QuestionWant ot see thru my Lap Top PC I bought from Best Buy last yr and has WFi thru Spectum cable Don't need to use Cell Phone can it do that?

QuestionHi. In order for this product to work, does it need to be plugged in the socket or battery operated at all time