Questions & Answers

Q: QuestionGpu wattage??

Asked 3 years ago by packersfan036.

• A:Answer It is 130W.

  Answered 3 years ago by user423

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Q: QuestionCan the RAM be extended? If so, what is the maximum capacity?

Asked 2 years ago by ValeC.

• A:Answer I think it goes up to 64gb for ram

  Answered 2 years ago by charl

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Q: QuestionWould like to know if this uses MUX for GPU switching?

Asked 2 years ago by JOEF.

• A:Answer No, it does not have a mux switch.

  Answered 2 years ago by Anonymous

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Q: QuestionIs the HDMI 2.1 or 2.0?

Asked 3 years ago by turbo.

• A:Answer 2.1

  Answered 3 years ago by EMurph84

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Q: QuestionI'm getting laggy touchpad, keyboard performance outside of gaming when using battery. Plugged in is fine though. I have Ai disabled. Any ideas? Maybe specs is too high for the battery to handle by itself?

Asked 3 years ago by Dsdy555.

• A:Answer I think I finally fixed the touchpad/keyboard input lag when on battery. I actually found two solutions that you can try. First of all, the cause was a Nvidia driver issue and it had something to do with the unwanted "GPU 1 Copy" process in Task Manager. Solution #1 was to simply update the Nvidia driver to the latest version by going to their website. I thought I had the latest driver version but I guess I didn't. DON'T RELY ON THE CONTROL CENTER OR GIGABYTE'S WEBSITE FOR THE LATEST DRIVERS BECAUSE SOME OF THEM ARE OUTDATED. Solution #2 is a bit mind-boggling. All you do is run the Dragon app which is one of the preinstalled apps and for some odd reason it seems to stop the lag.

  Answered 3 years ago by Dsdy555Verified Purchase

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Q: QuestionDoes this specific model have Bluetooth?

Asked 3 years ago by LostKidAtWalmart.

• A:Answer Hi LostKidAtWalmart, The laptop does have built in bluetooth. Equipped with BT 5.2 Hope this helps!

  Answered 3 years ago by GIGABYTE Official

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Q: QuestionCan this device accept DDR5 memory?

Asked 3 years ago by Anon.

• A:Answer Hi Anon, This laptop will not support DDR5 ram as they wont physically be compatible. If you are looking for DDR5 laptops, please check out DDR5 capable 12th gen Aero & Aorus laptops. Hope this helps!

  Answered 3 years ago by GIGABYTE Official

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Q: QuestionFirst question: Does this laptop have room for another solid state drive or can the one that is included be upgraded to 2tb? Second question: Does this laptop have support for an hdd drive?

Asked 3 years ago by Gray.

• A:Answer Yes second ssd slot pci3.0.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this computer have a thunderbolt port? I don't see it listed in the specs.

Asked 2 years ago by Anonymous.

• A:Answer Hi User, The laptop comes with 1 Thunderbolt 4 connector (Type C) on the right hand side. Hope this helps! - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionWould this laptop accept a 3200GHz upgrade ram stick. If not, how many GHz should an upgrade ram for this laptop have?

Asked 2 years ago by Carlos12.

• A:Answer Yep, I confirmed it at Best Buy and am having them put it in on monday

  Answered 2 years ago by DonnieVerified Purchase

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Q: QuestionIs this compatible with 3200MHz ram?

Asked 2 years ago by Carlos12.

• A:Answer Hi Carlos12, Yes it will! Note the ram speed will adjust to match the "slowest" ram in the system Best regards, John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionHow many Gigahertz is the processor?

Asked 2 years ago by Dwest.

• A:Answer The CPU is an 11th gen intel i7-11800H and it clocks at 2.30GHz

  Answered 2 years ago by MrMikey1001Verified Purchase

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Q: QuestionIs this a metal chasis or all plastic?

Asked 2 years ago by Andru.

• A:Answer This laptop is all plastic. It is a nice plastic not cheap at all.

  Answered 2 years ago by MrMikey1001Verified Purchase

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Q: QuestionWhat kind of ssd is in it and which slot had pcie 4.0 support.

Asked 2 years ago by Mads.

Q: QuestionWhat processing system does this laptop run on? Windows 10 or 11?

Asked 2 years ago by Shourya.

• A:Answer Hi Shourya, The laptop runs on Windows 11! Hope this helps. - John

  Answered 2 years ago by GIGABYTE Official

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Q: QuestionDoes it have fingerprint scanner?

Asked 2 years ago by Harry.

• A:Answer No.

  Answered 2 years ago by NickVerified Purchase

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Q: QuestionIs the display great enough for photoshop and premiere pro?

Asked 2 years ago by JL.

• A:Answer Color accuracy is decent, but if youre going to be using it for PS or PP i'd recommend to buy an external monitor, there arent many laptops with displays configured for professional use, most are just gaming panels.

  Answered 2 years ago by NickVerified Purchase

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Q: QuestionIs the monitor great enough for photoshop and premiere pro?

Asked 2 years ago by JL.

• A:Answer The Display is a 1920 x 1080p display there are video outputs that supports 4k or 1440p

  Answered 2 years ago by MrMikey1001Verified Purchase

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Q: QuestionOpen-Box excellent Please? I want to buy it

Asked 2 years ago by Osman.

Q: QuestionHow long will the sale last?

Asked 2 years ago by JL.