Questions & Answers

Q: QuestionWhat kind of processing do these Go Hearing aids use?

• A:Answer The Go Lite hearing aids use analog processing to make sounds louder.

Q: QuestionWhat is the maximum decibel gain on the Go Lite hearing aids?

• A:Answer The maximum gain on these hearing aids is 35 decibels.

Q: QuestionAre these hearing aids right for someone who is very active?

• A:Answer Go Lite hearing aids are designed for an active lifestyle, with different sized domes for a perfect fit.

Q: QuestionDo I need to do anything special to set up these hearing aids?

• A:Answer No, the Go Lite hearing aids are ready to use right out of the box.

Q: QuestionCan I adjust the volume on these hearing aids?

• A:Answer Yes, you can adjust the volume to a comfortable level.

Q: QuestionHow long does the battery last on these hearing aids?

• A:Answer These hearing aids offer up to 30 hours of use per charge.

Q: QuestionIs the price for one or two hearing aides?

Asked 2 years ago by someone.

• A:Answer That's $199.00 for a pair of Go Lite hearing aids.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionIs that bluetooth compatible

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 1 year ago by Anonymous

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Q: QuestionHow do you adjust the volume in these hearing aids? (e.g., do you just tap a button while wearing them or do you have to remove them and use a special tool every time you need to adjust the volume?)

Asked 1 year ago by Geena.

• A:Answer Hi, Geena, with the Go Lite OTC hearing aids you need to remove the hearing aids from your ear and use our volume adjustment tool to adjust the volume of your hearing aids.

  Answered 1 year ago by Go Hearing Team

  
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Q: QuestionDo you stock any hearing aids in store for purchase.

Asked 1 year ago by Rick.

• A:Answer Hi, Rick, yes our Go hearing products are available over the counter in BestBuy and other retailers.

  Answered 1 year ago by Go Hearing Team

  
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Q: QuestionAre these adequate for someone with almost complete hearing loss?

Asked 2 years ago by Sue.

• A:Answer Hi, Sue, our Go hearing aids are only suitable for those with mild-to-moderate hearing loss.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionYou previously had 2 questions about the possibility to wear ONLY 1 Hearing aid, leaving the other one in the case and in both cases you DID NOT ANSWER the question, simply saying that we should wear both..... That is NOT an answer..... Do 1 WORKS OR NOT?

Asked 2 years ago by RickyMtl.

• A:Answer I've known someone who wears only 1 at a time. What I really liked with Best Buy is that they offered a return policy for these.

  Answered 2 years ago by CindyBVerified Purchase

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Q: QuestionDoes a hearing aid help with ringing in the ears

Asked 2 years ago by Booboo.

Q: QuestionAre they blue Thoth

Asked 2 years ago by Anonymous.

• A:Answer Our Go Lite hearing aids are not Bluetooth-enabled.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionDo I need prescription

Asked 2 years ago by Malouk.

• A:Answer No

  Answered 1 year ago by Anonymous

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Q: QuestionI have a very small ear canal. I had a set of hearing aids that worked well but kept popping out of my ears

Asked 2 years ago by Barb.

• A:Answer Hi Barb, this is a very good question. Our Go hearing aids are a curved design and multiple dome sizes of the Go hearing aids allow for the most comfortable fit. Each device comes with 3 different dome sizes, being preassembled with a medium-sized dome. You can choose a dome that allows the device to feel most comfortable and secure in your ear. If you require any more information, please call our toll-free number at (302) 754-3190 and a support team member will assist you.

  Answered 2 years ago by Go Hearing Team

  
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Q: Questionwill you be getting these back in stock and if so, when?

Asked 2 years ago by dflo.

• A:Answer All Go Hearing aids are back in stock.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionDoes it have a money back guarantee ?

Asked 2 years ago by ShawnW.

• A:Answer Hi Shawn, yes, with Best Buy you have a 60 day trial period where, if you're not 100% satisfied with your hearing aids, you can return them for a full refund.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionWhat does "battery life provided by charging case of 180 hours" mean?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, by charging your hearing aid carry case once you're able to charge your hearing aids up to six times before you need to recharge the hearing aid case. The hearing aids, once fully charged, can last up to 30 hours per charge.

  Answered 2 years ago by Go Hearing Team

  
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Q: QuestionI have hearing in 1 ear only. Will a solo unit work? Including all accessories like tuning?

Asked 2 years ago by Phil.

• A:Answer We suggest that you purchase a full set of Go hearing aids because by wearing a hearing aid in each ear, you will have far better sound quality than if you wear only one hearing aid. Your ability to locate where sounds are coming from will also be improved. If you have any questions regarding this matter, please contact our support team on the toll-free number for assistance: (302) 754-3190.

  Answered 2 years ago by Go Hearing Team

  
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