A:AnswerThe packaging claims that you need to go on line to get a code so the machine will run. When you get on line they try to get you to sign up for a training class that is free for a month and then you need to call someone to cancel. I was not interested in the class and with a little effort I was able to get the information to get started. You just need to hold a button down for several seconds for the machine to work. (no code needed)