Questions & Answers

Q: QuestionI have boost mobile and have been reading sort of mixed reviews online as to wether it can be activated with boost, I really want this phone but before i buy it i want to make sure i can activate it with my phone carrier and if so how to activate it

Asked 5 years ago by Nami.

• A:Answer You can either buy one from boost or buy one that is unlocked and can be used with any carrier. If not unlocked it is carrier specific.

  Answered 5 years ago by Dann0Verified Purchase

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Q: QuestionWhen does this offer end?

Asked 5 years ago by Kevin.

Q: QuestionWill I be able to use my Ultra carrier in pixel phone and does the phone have a play store to download the apps?

Asked 5 years ago by Anonymous.

• A:Answer This is the unlocked US SKU and therefore compatible with many carriers (Verizon, T-Mobile, Sprint, AT&T, Google Fi, U.S. Cellular, Charter, C Spire, Xfinity, Visible, FirstNet, Cellcom, Boost Mobile, Cricket and MetroPCS ). If you are using another carrier, we recommend contacting them directly for the most accurate information regarding device compatibility. Also, Pixel devices are all equipped with the Play Store to download apps.

  Answered 5 years ago by Google Team

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Q: QuestionI'm 1/2 mile from the nearest tower but can't use it because it's not Verizon's. A recent article said the revised Google 3A+ could use any ordinary nearby tower regardless of provider. Does that apply as well to the latest Pixel models 4 and 4XL

Asked 5 years ago by TVPurchase.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer No only google fi uses different towers at once

  Answered 5 years ago by Bob5853

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Q: QuestionDoes this model have an eSim?

Asked 5 years ago by Poorna.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer The Pixel 4 and 4 XL support nano SIM and eSIM (carrier dependent).

  Answered 5 years ago by MadebyGoogle

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Q: QuestionHi, The sale on this item has just gone before I got the chance to get it. Will it be again on a sale or maybe it's possible to solve my problem? :)

Asked 5 years ago by Nitzan.

Q: QuestionCan it be used in Africa. Does it has a special sim card or a regular sim cards?

Asked 5 years ago by Confidence.

This question was asked about the related product: Google - Pixel 4 XL with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer Not sure if it works in Africa but, it does take a micro SIM and it has the option to download a SIM, which might be useful for international SIMs.

  Answered 5 years ago by Trip

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Q: QuestionCan i use it in Africa. Does it has a special sim card or a regular sim cards? Cj

Asked 5 years ago by Anonymous.

This question was asked about the related product: Google - Pixel 4 XL with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Africa and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Africa, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Africa. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center. Also, the Pixel 4 and 4 XL support nano SIM and eSIM (carrier dependent).

  Answered 5 years ago by MadebyGoogle

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Q: QuestionWill I able to get manufactured warranty if I buy a "Excellent" condition's pixel phone?

Asked 5 years ago by Morshed.

• A:Answer The device listed here is the United States SKU which means it comes with a one-year manufacturer's warranty in the United States.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionIf I choose the unlocked version of the phone is it. US unlocked only? or International Unlocked?

Asked 5 years ago by John.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified internationally and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in internationally, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in internationally. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionI have some questions.. im planning to buy this phone in unlocked Variant, will I be able to use it in different countries like Philippines?

Asked 5 years ago by Jyuyen.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Oh So Orange

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Philippines and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Philippines, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Philippines. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionWhy does this phone not come with a warning about screen? Poor screen durability on the Pixel 4 XL. It's highly susceptible to developing micro scratches with normal use. Do not buy without adding a screen protector. Inferior to other phone screens.

Asked 5 years ago by Andy.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer In my experience, the screen is pretty durable on the xl. Not sure if that was your question about this device, but here's my answer.

  Answered 5 years ago by PersonaGenerator

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Q: QuestionCan I use the unlocked phone in India ? I am not interested in soli feature, does other features work in India ?

Asked 5 years ago by Anonymous.

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in India and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in India, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in India. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionCan I use it in Indonesia using an Indonesian sim?

Asked 5 years ago by Papua.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Indonesia and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Indonesia, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Indonesia. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionCan i use Pixel 4 XL in Brazil with TIM operator?

Asked 5 years ago by Brian.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Brazil and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Brazil, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Brazil. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionDo you accept trade ins..?!

Asked 5 years ago by Albara.

• A:Answer it all depends on what kind of phone you have. They have a trade in area of their website https://tradein.bestbuy.com/client/#/catalog go there and see if your phone is able to be traded in for store credit.

  Answered 5 years ago by johnnyVerified Purchase

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Q: QuestionAre there any activation fees with Google Fi sims? Also, are trade ins available on top of the deal?

Asked 5 years ago by Luigi.

• A:Answer No there aren't any activation, nor cancellation fees, and the set up is fast and easy.

  Answered 5 years ago by ShawnGrif

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Q: QuestionHi, can I use the google pixel unlocked in the country of Peru?

Asked 5 years ago by EddieSantiago.

This question was asked about the related product: Google - Pixel 4 XL with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in Peru and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in Peru, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in Peru. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 5 years ago by MadebyGoogle

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Q: QuestionDoes it have the esim?

Asked 5 years ago by syntax.

This question was asked about the related product: Google - Pixel 4 XL with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer The Pixel 4 and 4 XL support nano SIM and eSIM (carrier dependent).

  Answered 5 years ago by MadebyGoogle

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Q: QuestionDoes best buy buy old Google pixel 2 XL phones?

Asked 5 years ago by Sie.

This question was asked about the related product: Google - Pixel 4 XL with 64GB Cell Phone (Unlocked) - Just Black

• A:Answer Yes, they gave me $100 gift card for my pixel 2 when I bought the 4xl

  Answered 5 years ago by Stepkilew

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