“I have Optimum Altice One, which is a modem and router in one box. Can I connect the Google WiFi to the Altice One. How would I do this?”
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I was told by the Geek Squad today that I can go directly to my router's IP address and turn off the Altice One Router so that the Google WiFi is the only router/network. However, that did not work as SuddenLink does not allow its customers to turn on/off the router. While it will allow us to make other changes, it doesn't give us the access needed to bypass the router with our own private device (that I've seen). I haven't called SuddenLink yet, but plan to in order to hear what they advise. The reason I bought the Google WiFi today was because I've had two senior technicians with SuddenLink come out two days in a row now because I'm paying for 400mbps and getting under 50mbs. I have a two story home, only 1843 sq ft, and I'm getting 430 mbps downstairs where the router is, and the results above are upstairs where my office and private business are located (single family residential house, no crazy intrusions from building materials or other devices).... their router just doesn't expand very far. The Google WiFi appears to be working better, but it's hard to tell since I can't turn off the Altice One router to determine. Will likely return the Google products if I can't figure this out. Not as easy as they say.
Sorry, there was a problem. Please try again later.Here’s the thing, you cannot, I repeat not have a mesh network extender hooked up with the Altice one equipment because that main box or modem and router talks wirelessly to the mini boxes to give it direction. You incorporate a mesh network extender, all that wants to do is take over and the mini boxes will not accept the messages coming from the mesh network extender because the IP address is not recognized.
Sorry, there was a problem. Please try again later.Yes, it will work if you have access to turn off the router's WiFi signal (if it has one), as it will interfere with the Google WiFi system and cause some conflict with devices if some devices connect to the router's WiFi and other devices connect to the Google WiFi. Otherwise, the Google WiFi should connect to the router easily on its own and work fine.
Sorry, there was a problem. Please try again later.I'm sure you can. I do that myself only with verizon fios. you just need to make sure you disable the altice wifi system and also look for a feature in their router setup called DMZ host. this should be set to the internal IP of the google mesh system and then you'll be letting google handle your port security for you from that point on.
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