Questions & Answers

Q: QuestionCan the GoPro Hero7 Silver be worn as a body camera for a security guard position. How long does video with sound record? How long does it take to recharge using the USB connection plugged into a wall outlet. What format does the recording produce?

Asked 4 years ago by John.

• A:Answer It could be used for that. If you're looking to record continuously, on a full battery, you should get between 106 and 146 minutes of recording time with the HERO7 Silver. With a wall outlet connection, it should take about two hours to recharge. Videos are recorded as mp4 format files.

  Answered 4 years ago by GoPro Support

  
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Q: QuestionI am taking an extended vacation to Hawaii and the South Pacific with my Wife and recently purchased the GoPro Hero7 White for snorkeling from Amazon. They did not provide an owners manual and I would like to get one. Can you help with this?

Asked 5 years ago by Traveler.

• A:Answer You can download the product manual for our cameras at https://gopro.com/help/productmanuals.

  Answered 5 years ago by GoPro Support

  
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Q: QuestionDo you need a pc or can you edit videos or can you use an ipad?

Asked 5 years ago by KJ176.

• A:Answer You can edit videos from your GoPro using most smartphones and iPads. You would use the GoPro app to do those edits. If you're concerned about being able to use your iPad, you can download the GoPro app for free and try it before you purchase a GoPro camera.

  Answered 5 years ago by GoPro Support

  
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Q: Questionwhat is the maximum recording time available and what size card is necessary for that time. I'm taking a road trip and need 7 hours of recording time

Asked 5 years ago by edster01.

• A:Answer Get a portable charger with your purchase. Battery time depends on the setting you have set. Comes with a good sized card. IM NOT sure if a bigger card will work in go pro. Could slow it down. But it’s worth a try. You could always return it if it didn’t perform the way you wanted

  Answered 5 years ago by Quanlee

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Q: QuestionHow long will the GoPro record for, and when it reaches that limit will it stop or start recording over previous events?

Asked 5 years ago by Paladin.

• A:Answer With the HERO7 White, when the SD card is full, the camera will stop recording. If you are interested in a GoPro that allows you to record continuously with new content overlaying older content, you'll want to find a GoPro that has a feature called Looping. For example, the HERO7 Black has a Looping option.

  Answered 5 years ago by GoPro Support

  
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Q: QuestionCan you take night photos with a light? Is there an attachable light source?

Asked 5 years ago by Bob.

• A:Answer No. There is no flash or light. The photo & video quality is is very poor in low light. It’s image quality is bad in perfect light too but terrible in lower light

  Answered 5 years ago by Nothappy

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Q: QuestionWould this be a good model to use to mount on my helmet for when I ride my motorcycle?

Asked 5 years ago by WalChar.

• A:Answer I use it when I race karts and the quality is great. The GoPro 7 has a new stabilization built into the camera. It works very well and it will not show a bumpy ride like previous versions. Hope this helps you out.

  Answered 5 years ago by Rocky

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Q: QuestionDo I need a waterproof case to take it in the water?

Asked 5 years ago by Mandi.

• A:Answer No you do not need a water proof case. These are already water proof. Enjoy they are great. We has a lot of fun using it at the Bahamas

  Answered 5 years ago by SalAlVerified Purchase

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Q: QuestionIs this GoPro model able to record Time-Lapse videos?

Asked 6 years ago by Sam.

• A:Answer Yes, the HERO7 White shoots time lapse videos.

  Answered 6 years ago by GoPro Support

  
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Q: Questionwhat is the size of the usb cable and where can i get a replacement

Asked 6 years ago by poolguy.

• A:Answer The HERO7 cameras use a USB-C cable. We recommend using our cables, but other maker's USB-C cables may work too.

  Answered 6 years ago by GoPro Support

  
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Q: Questionhow far will the Hero7 White transmit to an iPhone 6 ??

Asked 6 years ago by jk.

• A:Answer When connected using the GoPro App, the range is between 35-50 feet depending on the wireless interference in your area.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionCan you use any of these hero 7 black,silver or white with the GoPro Karma grip?? And karma drone?

Asked 6 years ago by Victima.

• A:Answer The HERO7 Black is compatible with the Karma Grip and the Karma drone.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionCan you record videos underwater?

Asked 6 years ago by Joey.

• A:Answer Yes. Underwater videos are great.

  Answered 6 years ago by MM55Verified Purchase

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Q: QuestionCan this record video with no sound?

Asked 6 years ago by Baker.

• A:Answer Audio is recorded automatically and there is not an option to not have it recorded. However, you can remove the audio from any recording when you edit the video before you share or use it.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionCan the Gopro white record in a loop?

Asked 6 years ago by Pdbicycle.

• A:Answer The HERO7 White does not have the looping feature. Looping is available on the HERO7 Black.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionDoes the HERO7 White camera have a removable battery? Specifications states it does, however, I have read reviews that state it does not. If it does, would it be worth purchasing another battery to swap out, while "out and about" when battery is low.

Asked 6 years ago by Cliffy.

• A:Answer The HERO7 White and the HERO7 Silver have an internal, non-removable battery. The HERO7 Black does have a removable battery that you can swap out when the battery gets low.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionCan you make video with this camera

Asked 6 years ago by Anonymous.

• A:Answer Yes it will do that . Sound quality could be improved .

  Answered 6 years ago by chipVerified Purchase

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Q: QuestionDo you need an sd card? And why.

Asked 6 years ago by Deedee.

• A:Answer Yes

  Answered 6 years ago by chipVerified Purchase

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Q: Questiondoes the gopro hero7 white have a touch screen

Asked 6 years ago by Anonymous.

• A:Answer Yes. All three of the HERO7 cameras have rear touchscreens.

  Answered 6 years ago by GoPro Support

  
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Q: QuestionHow do i set my gopro 7 silver to continuous loop video recording?

Asked 1 year ago by TAS.