Questions & Answers

Q: QuestionWhat is the weight limit for this scooter?

• A:Answer The maximum weight capacity for this scooter is 264 pounds.

Q: QuestionWhat is the maximum speed of the GoTrax scooter?

• A:Answer The GoTrax G6 Commute scooter has a top speed of 20 mph.

Q: QuestionHow long does the battery last on a single charge?

• A:Answer This scooter can travel up to 32 miles on a single charge.

Q: QuestionWhat size are the tires on this scooter?

• A:Answer The scooter has 9-inch air-filled pneumatic tires.

Q: QuestionDoes the scooter have lights for riding at night?

• A:Answer Yes, the scooter has a built-in LED headlight, strips, and taillight for visibility.

Q: QuestionHow long does it take to charge the battery?

• A:Answer The battery takes 5 hours to fully charge.

Q: QuestionWhat is the weight limit

Asked 1 year ago by Halley.

• A:Answer I tried 3 person in one time Weight about 400lbs

  Answered 1 year ago by AzadwinderSVerified Purchase

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Q: QuestionHow do u replace gotrax g6 battery

Asked 4 days ago by Traxrider.

Q: QuestionWhere I'd the gotrax g6 battery located

Asked 4 days ago by Anonymous.

Q: QuestionDoes the gotrax g6 commute have a built in tracker?

Asked 3 weeks ago by Tracker.

Q: QuestionI want to pair this scooter with gotrax app but dont see any instructions

Asked 5 months ago by Sandeep.

• A:Answer Best Buy doesn’t cooperate go directly to the manufacturer

  Answered 5 months ago by DannySVerified Purchase

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Q: QuestionDoes it fold down

Asked 6 months ago by Anonymous.

• A:Answer yes, he does fall down and it clicks to the rear fender, which makes it more portable to carry. It’s about a little over 40 pounds but I have taken it on the bus and goes on nicely.

  Answered 5 months ago by DannySVerified Purchase

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Q: QuestionWhat's the max slope for this scooter?

Asked 8 months ago by Luci.

Q: QuestionHow can you change the password

Asked 1 year ago by Dennis.

Q: QuestionWhat is the year this was made?

Asked 1 year ago by Gypsyrose.

Q: QuestionDo you need to inflate the tire before you use it

Asked 1 year ago by Dennis.

• A:Answer no, the tires came at the recommended tire pressure. I however, had a tire blowout on my first week. I did put green slime in the front tire, which is still airfield, but I did replace the back tire with honeycomb it seems to work with the honeycomb full rubber tire in the back, but I’m going to change them all to the honeycomb hall rubber. None getting flat ever tires. They’re worth it on Amazon trust me. It’s a learning curve to get it done, but you can do it well worth it.

  Answered 5 months ago by DannySVerified Purchase

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Q: QuestionIs this a brushless motor

Asked 1 year ago by Dennis.

Q: QuestionIs this a variable speed scooter (or have settings for a preset lower max speed/eco mode) or is it always on max speed?

Asked 1 year ago by BigRob.

• A:Answer G6 computer series has three settings. You have pretty much walk which I’ve never use and why would you wanna walk your scooter drive mode I use it sometimes but I wanna go more than 13 miles. An hour sport mode is where I keep it in and you can get a max speed of 20 miles an hour. The cruise control does kick in in about 10 seconds with the throttle at whatever level you’re at so if you are maintaining 15 it’ll chicken cruise control. I bet I go at max so it gives me 20 and the cruise control is a great option if you’re stop and go cruise control doesn’t work but keep it in sport mold cause with the range you’re gonna get you’ll be fine

  Answered 5 months ago by DannySVerified Purchase

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Q: QuestionDoes the scooter have an app?

Asked 1 year ago by Bob.

• A:Answer not this track the commuter series does not not the G4 G5 G6. I currently have the G6. Don’t buy it from Best Buy though.

  Answered 5 months ago by DannySVerified Purchase

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Q: QuestionWhat about the warranty??

Asked 1 year ago by Carlos.

• A:Answer Dear Carlos, We appreciate you getting in touch with us! You will have a 1-year limited manufacturer's warranty included with your purchase. Feel free to phone us at 1-844-446-8729 in case you have further questions. Our phone lines are open from 9 am – 5 pm MST. Thank you for your patience and understanding! Kind regards, Gotrax Support Team.

  Answered 1 year ago by GoTrax

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