A:AnswerOur HK Onyx Studio 6 can be used as an audio source for your PlayStation 4. However, we don't recommend it because it is designed for audio streaming on mobile phones, tablets, and laptops. Please keep in mind that the sound quality may differ from that of a soundbar or a home theater.
A:AnswerThanks for reaching out. We recommend purchasing the power adapter and cord of our Harman Kardon Onyx Studio 6 directly from us by reaching out to our customer support at (877) 871-6755, then providing us with the following part number:
Adaptor 19V/2A
Part number: 81-ADT212-212GA-M
Power Cord
Part number: 51-B81000-02R01-M
A:AnswerThis could be a compatibility issue with your laptop. To isolate/confirm this, please try to pair and connect your HK Onyx Studio 6 with an iOS or Android device. If you need more help, please reach out to our Customer Support.
A:AnswerPortable power banks usually output 5V at 1A or 2A, our Onyx Studio 6 requires 19V at 2A. You'd need to charge the speaker using the supplied power cable.
A:AnswerProbably not, for whatever reasons HK only allows 2 speakers of the same Series to pair together, unfortunately. Look up how to pair them up on Google, it might work, I would give it a try..,,
A:AnswerThanks reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your Onyx Studio 6. Please Contact Harman Customer Service for technical support and assistance.
A:AnswerOur HK Onyx Studio 6 when it's on max volume. Although the unit should be sufficiently charged when not plugged into an electrical outlet to avoid shutting off. It would be best if we can work with you directly to get more information and to do troubleshooting with your unit. Please contact our customer support at https://bit.ly/3r5oWYM
A:AnswerHi, at mid-range volume you should be getting somewhere between 6-8 hours of playtime, kindly contact our technical support department for troubleshooting or to discuss your warranty options.
A:AnswerI assume you mean "HOW" do you turn it on. First the power button. Then the bluetooth button to the far left. At the same time open your bluetooth on your phone/device with music and let it search for the speaker. You should be all set. Make sure the volume is up and not turned all the way down. Once you are paired you should not have to pair again. Just turn it on and play the music on phone. Sound will come through the speaker.
A:AnswerThe Bluetooth range of our HK Onyx Studio 6 is usually around 10 meters. However, maximum communication range will vary depending on obstacles (person, metal, wall, etc.) or electromagnetic environment. If you go beyond that, the signal will become unstable.
A:AnswerThank you for bringing this to our attention. We'd to work with you directly to do the troubleshooting that will help us isolate the issue. Please contact customer service at https://bit.ly/3r5oWYM
A:AnswerThe size of our HK Onyx Studio 6 is 284mm x 291mm x 128mm (H x W x D) and weighs 6.5 pounds. The woofer and all other components are incorporated into one speaker.
A:AnswerUnfortunately, our Harman Kardon Onyx Studio 6 was not designed as a surround sound speaker. Our HK Onyx Studio 6 can be connected using a 3.5mm audio cable to your TV, as long as your TV has an analog audio output. This is mainly designed for music and using it with your TV may cause audio delays.
