A:Answerhopefully you were able to resolve this. i have mine currently connected using the Optical port. The only reason i would suspect youre not getting sound is if your soundbar is not set to optical; the tv volume is not turned on OR you have a bad optical port. i hope its not the optical port, but my tv had a bad ARC port and they came and replaced it at no charge.
A:AnswerLike you I got tired of waiting for Best Buy to get it in stock. I live North of Boston. So, I ordered it on Amazon w/free shipping, I was told when I ordered it on May 27th that I would receive it on June 9th. I received this beautiful piece of machinery today June 4th by UPS, 5 days ahead of estimate. My advice is to buy from Amazon, delivery would be for Wed. the 9th. if ordered today I wouldn't be surprised if you saw big brown coming to you on Tuesday the 8th. Bigger plus is you get 30 days to return, unlike only 14 days that Best Buy offers. GOOD LUCK
A:AnswerIve owned Hisense tvs for years, and have never had any problems with them, however if they have a weakness, id say its the tv tuner..it works, but it could definitely be better. Also, with these tvs, you DEFINITELY need a decent antenna.
A:AnswerHello Joshua, Thank you for your interest in the Hisense 65U8G. Regrettably, the wall mount screw does not come with the TV, however the screw size is M6. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerHello Hisense Customer, Thank you for your interest in the Hisense 65U8G. Yes this TV is UV rated. The Peak Brightness Up to 1500nits. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerOnline reviews report that 4k/120 with HDR does work out of the box. But there are some reports about VRR not working with local dimming with those other settings. It appears you need to make some changes. Check out some YouTube videos.
A:AnswerAccording to Hisense USA YouTube video on the U8G, it comes with Freesync Premium....although the AMD website does not list and Hisense TVs, which I find odd. There is definitely a Freesync switch in the settings for this TV, but not sure why AMD doesn't list any Hisense TVs.
A:AnswerHello Hisense Customer, Thank you for your interest in the Hisense 65U8G. This unit has a one year manufacturer's warranty which covers all manufacturer's default, However you can purchase a extended warranty at the same time of the order which is valid after the manufacturer's warranty expires. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerHello Bertt, Thank you for your interest in the Hisense 65U8G. Regrettably, we only have it in the 55" and 65" TV, we're unable to advise if there is would be a 75" TV. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerHello Hisense Customer, Thank you for your interest in the Hisense 65U8G. Yes this TV supports HDMI 2.1. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerHello Brandon, Thank you for your interest in the Hisense 65U8G. For the availability of this model, please contact the local retailer directly. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
A:AnswerHi JoshPlano24, thank you for your interest in the Hisense 65U8G. This model has does not have Dolby Vision IQ. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
A:AnswerHello Hisense Customer,
Thank you for your interest in the Hisense 55U8G. For information regarding store availability, please contact Best Buy at 1 (888) 237-8289. Thanks again, Harley with the Hisense Support Team.
