Questions & Answers

Q: QuestionDoes this ceramic tower heater have a safety feature for accidental tipping?

• A:Answer Yes, this heater has an auto tip-over shutoff function for added safety.

Q: QuestionWhat is the maximum heating time I can set on the timer for this Honeywell heater?

• A:Answer This Honeywell heater allows you to preset the timer for 1, 2, 4, or 8 hours.

Q: QuestionHow does the motion sensor on this heater work?

• A:Answer The motion sensor automatically shuts off the heater if it detects an object nearby.

Q: QuestionDoes this Honeywell heater have a thermostat?

• A:Answer Yes, it has a programmable thermostat and 2 heat settings for a customizable level of comfort.

Q: QuestionDoes this heater come with a remote control?

• A:Answer Yes, the Honeywell HCE323V ceramic tower heater includes a remote for easy operation.

Q: QuestionWhat is the wattage of this Honeywell heater?

• A:Answer This heater has a wattage of 1500 watts.

Q: QuestionHow safe is the heater? I have 3 cats in my home. Is there any chances cats become close to electric wires inside the heater?

Asked 7 years ago by PU.

• A:Answer Heater is not hot to the touch. I have a large dog and 4 kids, it will automatically shut off if tipped over.

  Answered 7 years ago by GinaVerified Purchase

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Q: QuestionDoes the thermostat on this heater work, meaning you can set a desired temp, when it is on the LOW setting? Some comments say no, the manual implies yes. Thanks!

Asked 7 years ago by TomO.

• A:Answer As an owner of this unit, which has only been a couple of weeks now, it works just fine. I can set the temp at whatever I choose to and it will maintain that temp no matter if it's on high or low. It seems however that once you set the temp on low the unit will work a little harder, which I think it goes on high until the temp is reached and then maintains the temp when the unit is sit on low. This is just fine with me and will save a little on the power bill. The unit maintains the temp at whatever you set it to as well and maintains it with little trouble. I would recommend this unit to any of my friends!

  Answered 7 years ago by Buzz52Verified Purchase

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Q: QuestionDoes this unit come with an actual "remote control" that allows you to turn it on/off from a distance??

Asked 7 years ago by Lor.

• A:Answer Yes it is

  Answered 7 years ago by AkasVerified Purchase

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Q: QuestionCan anyone answer in detail how the low setting works? I asked this here the other day but don't understand the answer. I know it has to be on high for the thermo to work. If I then set it on low does it maintain the set temp constantly?

Asked 7 years ago by Corey.

• A:Answer I personally set it to low and a desired temp and it turns on & off periodically which pretty much maintains the desired temperature. I use it at night, and I am sometimes super warm in the morning, but it could just be because I've been sleeping under a heavy blanket. I've remedied this by adjusting the timer so it turns off after a few hours. I hope this helps. I don't really pay much attention to it unless I get hot/cold.

  Answered 7 years ago by hol709Verified Purchase

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Q: QuestionCan you turn the oscillation function off? In other words, can you run the unit without it oscillating? If so, does the fan still run or is it tied to the oscillation function?

Asked 5 years ago by Blueskys.

• A:Answer They are independent functions. Fan has to be running, oscillating is optional

  Answered 5 years ago by TJOMF

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Q: QuestionDoes this heater have a bad odor when first used? I have another heater that I’ve run many hours and the smell is still not gone. I need to find one where the smell stops after it’s used for an hour or two.

Asked 7 years ago by Suz.

• A:Answer No, this heater has no smell at all.

  Answered 7 years ago by Bev25Verified Purchase

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Q: QuestionIs this unit quiet?

Asked 5 years ago by Catherine.

• A:Answer I think its quiet and it has a low and high speed mode. The low speed mode is quiet and the high speed mode isn't really noticeable if you have it a few feet from you and have background noise such as music or a TV.

  Answered 5 years ago by TechieFreak247Verified Purchase

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Q: QuestionWhat are the size dimensions of the tower heater

Asked 7 years ago by HeaterChecker.

• A:Answer A.) Thank you for taking time to view our product. The dimensions of this Honeywell heater are: 8.74”L x 6.69”W x 23.15”H. We hope this information is helpful. Please do not hesitate to contact our consumer relations team if have any other Honeywell heater questions. Our team can be reached by emailing [email protected]. Thank you.

  Answered 7 years ago by ManufacturerTechSupport

  
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Q: QuestionAre batteries included for the remote?

Asked 5 years ago by Ta7.

• A:Answer Yes.

  Answered 5 years ago by KooJVerified Purchase

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Q: QuestionCan you use this heater in bathroom too?

Asked 5 years ago by Luigi.

• A:Answer It says not to, but it's the only place I do use it. It works great.

  Answered 5 years ago by TRex67Verified Purchase

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Q: QuestionHow many square feet does it heat?

Asked 6 years ago by Lcubed.

• A:Answer It heats our 230 sq ft sunroom.

  Answered 6 years ago by RayBVerified Purchase

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Q: QuestionWhat size room will this heat?

Asked 7 years ago by Monkey.

• A:Answer This is a tough to answer. This is because there are several factors to consider. For example, it all depends on the following --- the size of the room, the height of the ceiling, how many windows are in the room, and if the room is adequately insulated. I have purchased at least ten space heaters over several years. None of them can heat up my rooms only because i need new windows plus my home is very poorly insulated. I need space heaters because of this. I place it close to me so it warms me up. However, this product is way better than any other space heater which I purchased.

  Answered 7 years ago by TERRABYTERVerified Purchase

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Q: QuestionDoes Best Buy Provide a guarantee to replace a defective space heater purchased from them?

Asked 5 years ago by Pedro.

• A:Answer I believe almost all retail stores will replace a defective product within 30 days of purchase. I bought a replacement warranty for $14.99 for this space heater.

  Answered 5 years ago by JudyMacVerified Purchase

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Q: QuestionHow long can this unit safely be run for consecutively?

Asked 5 years ago by Wonderer.

• A:Answer I have used it in the garage to keep pets warm all night without issue for the last 4 weeks . Used it all night on both low and high . It does have a timer you can set from 1 to 6 hours , also it can be set to oscillate or just sit still , low and high setting also . So far this has been about the best small heater we have used . it has tip over shut off or if you get to close to the base it has sensors that will turn it off till it is moved . Ideal for use with pets or small children .

  Answered 5 years ago by dr1389Verified Purchase

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