“Hi, refill light is permanently on. There's enough water in the tank and I just got a new filter. What seems to be the problem?”

1-6 of 6 Answers

• I pulled that bobber out of the unit and placed it back in. Started right up. The bobber comes straight up, only attached on two hinge point, right and left of the little plastic bar in the back.

  Answered by mlbane 2 years ago

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• When that light is on and you have a full canister of water, we have to shift it a little bit because there is something not clicking right. Pick it up just a little bit, set it back in there and make sure it's pushed against the back of the humidifier. That usually does the trick.

  Answered by ArisFamily 4 years ago

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• Not enough water in the base to push the round floater up to trigger the refill light switch off.

  Answered by Helper 2 months ago

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• do the descaling cleaning

  Answered by Anonymous 2 months ago

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• Not enough water goes in the base to oust the floater up to trigger the refil light switch off

  Answered by helper 2 months ago

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• This is fairly odd. We would advise for you to make sure the float in your unit is not stuck and is able to move freely. If the float is stuck, the red light will stay on. If you need further assistance, please contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered by ManufacturerTechSupport 4 years ago

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