Questions & Answers

Q: QuestionHow long does it take for area rug to dry? 9x11. Should I go over carpet with no water to speed up drying or will this damage machine?

Asked 2 years ago by Betsy.

Q: QuestionI have the Hoover powerdash pet carpet cleaner and in the front where the heat source is there's the plastic that says pools to remove nozzle I pulled and it's not coming off is it supposed to come off ? I want to clean the spin brush. How do I clean it

Asked 3 years ago by Jen.

Q: QuestionThe spring and washer to my tank for the cleaning solution popped out. I tried to put it back in but now it is not spraying the cleaner out. How do I fix this?

Asked 3 years ago by Anonymous.

Q: QuestionDo you have a used one for sale, if you aare out of the new ones?

Asked 3 years ago by Jelly.

Q: QuestionIs the battery on this model replaceable??

Asked 4 years ago by CleaningMom.

• A:Answer Hello CleaningMom, The unit in question is a corded unit and does not feature a battery. If you have additional questions, or need information on a different unit, please contact us directly at 800.944.9200. Thank you! Matt - The Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionDoes this vacuum along with deep cleaning? I have three dogs so I am hoping it does!

Asked 4 years ago by Kately.

• A:Answer There's no reason why it shouldn't. It's a very good product and you can actually see the dirt being sucked up. This is not 20 minute machine. It may take you 2hrs with 3 dogs.

  Answered 4 years ago by 4me2dayVerified Purchase

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Q: QuestionIS THIS PRODUCT SOMETHING THAT CAN BE USED TO WASH LAMINATE FLOORING?

Asked 4 years ago by winki.

• A:Answer Hello Winki, We do not recommend using this unit to clean hard flooring, as this machine is specifically a carpet washer. We recommend checking out our Hoover PowerDash Hard Floor Cleaner or Hoover FloorMate Deluxe Hard Floor Cleaner to clean sealed laminate flooring. Thank you! Matt - Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionHow can i check if any carpet cleaners work in either 110v or 220 volts for other countries?

Asked 4 years ago by Carrie.

• A:Answer Hello Carrie, Please contact us directly at 800.944.9200. Thank you! Your Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionMust a cleaning solution be used or can I just steam clean with plain water? Thank you.

Asked 4 years ago by catz.

• A:Answer You can use whatever you want but the solution is what's going to actually clean stuff and junk.

  Answered 4 years ago by Melanie

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Q: QuestionIs the vacuum completely assembled?

Asked 4 years ago by LK.

• A:Answer Yes

  Answered 4 years ago by Melanie

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Q: QuestionHello can you tell me if there are tools so that you can clean a sofa or chair.

Asked 4 years ago by Anonymous.

• A:Answer Hello, Unfortunately, this unit does feature an upholstery attachment. Matt - Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: Questiondoes it come with a small brush to do steps with carpet

Asked 4 years ago by Shorty.

• A:Answer It does not, unfortunately.

  Answered 4 years ago by Melanie

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Q: QuestionDoes the shampooed come with the cleaning solution?

Asked 4 years ago by Gina.

• A:Answer There is a sample cleaning solution with the product. You can clean a 15x15 foot area with this.

  Answered 4 years ago by Melanie

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Q: QuestionCan it clean hard wood floors. I cleaned hardwood work fine and know it wont turn on is the motor burn I have only usef it 3 times 2 on carpet 1 one floor and stopped.

Asked 4 years ago by Leg.

• A:Answer Hello Leg, The Hoover PowerDash Upright Deep Cleaner is only able to be utilized on carpeting, as opposed to hardwoods. In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you! Matt – Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionIs this safe to use on most area rugs? I’m concerned about damaging them.

Asked 4 years ago by Kholt.

• A:Answer This works well on almost all type of rugs and carpets !!

  Answered 4 years ago by MehmoodVerified Purchase

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Q: QuestionDoes the water stay hot?

Asked 4 years ago by Brandy.

• A:Answer No - there is no temperature control that warms up the water or keeps it hot. We usally fill it up with hot water from the faucet and use it quickly before the water cools down.

  Answered 4 years ago by kenzo82Verified Purchase

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Q: QuestionDo I need a cleaning solution, such as Hoover Oxy Carpet Deep Cleaning Formula, to use with it?

Asked 4 years ago by Anna.

• A:Answer Hello Anna, You will need a Hoover Solution to use with this machine. We normally recommend the Hoover Oxy Carpet Deep Cleaning Formula (model#: AH30950), but if you have pets we can also recommend the Hoover Paws and Claws Carpet Cleaning Formula (model#: AH30925). Thank you! Matt - Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionCan you use this cleaner on wood or linoleum floors?

Asked 4 years ago by Judy.

• A:Answer Hello Judy, The Hoover PowerDash Corded Upright Deep Cleaner is not intended to be used on wood or linoleum flooring. If you are looking for a hard surface cleaner, we do offer the ONEPWR FloorMate JET Cordless Hard Floor Cleaner - Kit (Model#: BH55210), which can be used on sealed hard floor surfaces! Thank you. Matt - Hoover Team

  Answered 4 years ago by HooverUSA

  
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Q: QuestionDoes it come with the cleaner, if not what cleaner is recommended?

Asked 4 years ago by RandomBuyer.

• A:Answer it comes with a samle

  Answered 4 years ago by gavy

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Q: Questionwhich converter i must buy to send this item in libanon 220volts in lebanon

Asked 4 years ago by lliliane.

• A:Answer In Lebanon the power plugs and sockets are type A, B, C, D and G. I'm not sure which converter you would need specifically, so I would recommend contacting BestBuy support directly for help with this question. Thanks, Joseph - The Hoover Team

  Answered 4 years ago by HooverUSA

  
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