Questions & Answers

Name: Hoover - SmartWash Corded Upright Deep Cleaner - Green
Brand: Hoover
SKU: 6389644
Price: 269.99 USD
Rating: 4.6 (999 reviews)

Hoover - SmartWash Corded Upright Deep Cleaner - Green

Model:: FH52004PC; |
SKU:: 6389644

User rating, 4.6 out of 5 stars with 999 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 121-140 of 153 questions

Ask a Question

QuestionI am using my Hoover Smartwash for the first time. It worked great at first, but now it stays on Dry and won't wash. I've checked for jams, pushed the DRY button, turned it on and off twice. It will not go to Wash. Any suggestions?
Asked 4 years ago by Debbie.
- Answer Return it because it is faulty
  Answered 4 years ago by trix
  Answer this question
QuestionJust bought my cleaner today and went to remove the Clear nozzle piece on the front to clean it. And I must have pulled too hard because 2 little springs popped out and I can’t figure out where they belong.
Asked 5 years ago by Raschelle.
- Answer Please contact our support team at Hoover.com or by calling 1.800.944.9200. While I'm not sure without access to a SmartWash+ myself, they will be able to assist you. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionI purchased the smart wash yesterday and tried to use it but the LED wash light did not come on. The dry LED light came on. I was disappointed because I've had a hard time finding one in stock in the store and didn't want to wait a couple days online!
Asked 5 years ago by Ronda.
- Answer There is a "Dry Only" button on the top of your SmartWash+. Press that and see if the issue is resolved. If not, please reach out to us at Hoover.com. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionWhy won't water spray out of the furniture cleaner attachment
Asked 5 years ago by Weeba.
- Answer Thank you for your question. Place the handle of your SmartWash+ in the upright position. The FlexForce™ PowerBrushes will not rotate while handle is in the upright position. Pre-spray the area by holding the tool about one inch above the carpet and push it forward while pressing the trigger. Pre-spray the area by holding the tool about one inch above the carpet and push it forward while pressing the trigger. If you still have questions, please reach out to our Hoover Customer Support Team and we'd be happy to help! Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionMy question is about the HeatForce™ feature on this carpet cleaner. It is supposed to blow warm air during drying. My unit did this the first 2 times I used it, a very important feature to me, now it only blows cold air. What do you suppose happened?
Asked 5 years ago by Sandy.
- Answer Hey Sandy, thank you for your question. The HeatForce™ feature blows air underneath the unit to improve carpet drying times. The temperature of the air may vary due to a variety of factors, but the movement of air underneath the cleaner should still assist with drying your carpets. Please call Customer Service at 1.800.944.9200 if you are experiencing problems with your SmartWash™ and our team can provide additional support. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionI put the solution in as directed and pressed firmly as directed. Went to go fill my water tank and the soap had leaked out all over the floor. What did I do wrong? Internal defect? Everything is connected correctly.
Asked 5 years ago by Broken.
- Answer Did you get yours working? Mine is doing the same thing! Very disappointing.
  Answered 5 years ago by Wondering
  Answer this question
QuestionMy dry only button is not working and it is not sucking up water
Asked 5 years ago by Me.
- Answer Thank you for your question. First check for any jams such as hair that may have gotten tangled on the brush roll, then recline your SmartWash with the handle release and power the unit on and off two times. If you are still having a problem, please reach out to Hoover Customer Care (https://www.hoover.com/contactus/). We would like to learn more about your SmartWash's problem and to help resolve it. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionI would like to know if the handle comes off and on ?
Asked 5 years ago by Anonymous.
- Answer No, it doesn't come off and on.
  Answered 5 years ago by CommunityAnswer
  Answer this question
QuestionIs there a way to turn off the "Automatic Cleaning Technology"? I think that feature is cool but when I'm done cleaning I usually blow dry, if I'm cleaning upholstery but sometimes on the carpet, so instead the heat and vacuum only mode would be awesome.
Asked 6 years ago by HugeNuts.
- Answer Have you read the manual, brochure or ad? All clearly state that you can turn off the auto feature and use just vaccuum and blow dry feature. The button to do so is prominently displayed to the left of the handle.
  Answered 6 years ago by HugeBrain
  Answer this question
QuestionIf this model is like the older model it will do hardwood and tile. So what is the real answer to this question about tile and hardwood. Do you have to use the cleaner because i dont use cleaners. In other words will it work without the clener.
Asked 6 years ago by Nealosi.
- Answer No cleaner hot steam will do the trick I know this because I did it with hot water it takes just a little over few minutes an area about 10 feet by 10 feet.
  Answered 5 years ago by Lovetech
  Answer this question
QuestionI am interested in a vacuum cleaner that not only vacuums but shampoos the carpet quickly and efficiently and dries quickly. I need a vacuum and I need a shampooer so I need a tool that does both efficiently.
Asked 6 years ago by Sweeteye7.
- Answer This model cleans rugs by spraying water and cleaner mixture when you push forward and sucks up the excess water (and dry heats) on the pull back. In my experience (5 or 6 different cleaners), that is how they generally work. It works well, but if you do more than one pass, the carpet will be a little wet. Wet carpet cleaners don't double as a regular vacuum cleaners and generally advise to vacuum the carpet before using them.
  Answered 6 years ago by SaMa
  Answer this question
QuestionMy cleaner won’t turn to the wash mode when moving forward. It stays in Dry mode even though the dry only button is not activated. How do I fix this?
Asked 2 years ago by AFuller.
- Answer Hello! Please reach out to us at 1.800.944.9200 we would love to chat more about your unit and how to make your experience better with the Hoover Brand!- Hoover Team
  Answered 2 years ago by HooverUSA
  Answer this question
QuestionMy soap dispenser leaks soap out as soon as I put it in the dispenser area.
Asked 3 years ago by JACKIE.
- Answer Mine too! It leaks out and drips down the back side and onto the floor. Very disappointing. I have to remove the solution bottle from the cleaner each time I stop it to clean the tank or fill the water. Never leave solution sitting in the cleaner. The seals are obviously no good. I plan on taking it back to Best Buy for service or replacement.
  Answered 3 years ago by Krissy
  Answer this question
QuestionThe pull to release tab on my recovery nozzle has come off leaving me with the tab and two small metal clips that I can't seem to put on correctly. Can someone get me a picture of how these three parts are supposed to go together?
Asked 3 years ago by Raina.
- Answer Hello Raina, Please contact us directly at [email protected] and we can assist you with this request. Thank you in advance! Matt - Hoover Team
  Answered 3 years ago by HooverUSA
  Answer this question
QuestionMy brushes stopped spinning. I have checked every possible location to see if there is a jam. No jam no hair. What do I check now ?
Asked 4 years ago by Hailey.
- Answer Hello Hailey, In order to best assist you, please contact us directly at [email protected] with reference to this question and model number. Thank you! Matt – Hoover Team
  Answered 4 years ago by HooverUSA
  Answer this question
QuestionMy wash will not stay on and it pulsates dry only stays on
Asked 5 years ago by Sue.
- Answer Hey Sue, thank you for reaching out! SmartWash+ washes on forward strokes and automatically dries when pulled back. If you are still having difficulty with your SmartWash+, please reach out the Hoover Customer Service Team. Thanks, Joseph - The Hoover Team
  Answered 5 years ago by HooverUSA
  Answer this question
QuestionCan the scrubber be used on tile and hardwood ?
Asked 6 years ago by Reetie.
- Answer Yes you can just don’t run too much wash it works better then a mop in those hard to scrub area in seconds once you are satisfied use dry only which should be near the handle left side. Happy cleaning!
  Answered 5 years ago by Lovetech
  Answer this question
QuestionMy smart wash is stuck on dry setting won’t dispense liquid
Asked 3 years ago by Builder51.
- Answer Hello Builder51, It may be possible there is a blockage or clog in the line causing this. In order to better understand your situation, please contact us directly at [email protected]. Thank you in advance! Matt - The Hoover Team
  Answered 3 years ago by HooverUSA
  Answer this question
QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work
Asked 4 years ago by Bell.
- Answer Hi Bell, If you are experiencing loss of suction, we recommend you turn off your SmartWash and empty the Dirty Water Tank. Ensure the Nozzle Cover is attached properly and in the locked position, then check that the Dirty Water Tank is attached properly. Lastly, clear the Debris Filter and rinse it. Please give us a call at 800.944.9200 if you have additional questions. Thank you! Matt - Hoover Team
  Answered 4 years ago by HooverUSA
  Answer this question
QuestionI have a hoover smart wash model FH52001 on the initial use the brushes stopped spinning Do you need to use hoover carpet shampoo
Asked 5 years ago by dave.
- Answer Likely your belt broke You can use any brand of extraction detergent https://www.ebay.ca/itm/174774616971
  Answered 4 years ago by Vacwoman
  Answer this question

Showing 121-140 of 153 questions

previous Page
1
More Pages available
4
5
6
7
8
next Page

Questions & Answers

Hoover - SmartWash Corded Upright Deep Cleaner - Green

Q: QuestionI am using my Hoover Smartwash for the first time. It worked great at first, but now it stays on Dry and won't wash. I've checked for jams, pushed the DRY button, turned it on and off twice. It will not go to Wash. Any suggestions?

Q: QuestionJust bought my cleaner today and went to remove the Clear nozzle piece on the front to clean it. And I must have pulled too hard because 2 little springs popped out and I can’t figure out where they belong.

Q: QuestionI purchased the smart wash yesterday and tried to use it but the LED wash light did not come on. The dry LED light came on. I was disappointed because I've had a hard time finding one in stock in the store and didn't want to wait a couple days online!

Q: QuestionWhy won't water spray out of the furniture cleaner attachment

Q: QuestionMy question is about the HeatForce™ feature on this carpet cleaner. It is supposed to blow warm air during drying. My unit did this the first 2 times I used it, a very important feature to me, now it only blows cold air. What do you suppose happened?

Q: QuestionI put the solution in as directed and pressed firmly as directed. Went to go fill my water tank and the soap had leaked out all over the floor. What did I do wrong? Internal defect? Everything is connected correctly.

Q: QuestionMy dry only button is not working and it is not sucking up water

Q: QuestionI would like to know if the handle comes off and on ?

Q: QuestionIs there a way to turn off the "Automatic Cleaning Technology"? I think that feature is cool but when I'm done cleaning I usually blow dry, if I'm cleaning upholstery but sometimes on the carpet, so instead the heat and vacuum only mode would be awesome.

Q: QuestionIf this model is like the older model it will do hardwood and tile. So what is the real answer to this question about tile and hardwood. Do you have to use the cleaner because i dont use cleaners. In other words will it work without the clener.

Q: QuestionI am interested in a vacuum cleaner that not only vacuums but shampoos the carpet quickly and efficiently and dries quickly. I need a vacuum and I need a shampooer so I need a tool that does both efficiently.

Q: QuestionMy cleaner won’t turn to the wash mode when moving forward. It stays in Dry mode even though the dry only button is not activated. How do I fix this?

Q: QuestionMy soap dispenser leaks soap out as soon as I put it in the dispenser area.

Q: QuestionThe pull to release tab on my recovery nozzle has come off leaving me with the tab and two small metal clips that I can't seem to put on correctly. Can someone get me a picture of how these three parts are supposed to go together?

Q: QuestionMy brushes stopped spinning. I have checked every possible location to see if there is a jam. No jam no hair. What do I check now ?

Q: QuestionMy wash will not stay on and it pulsates dry only stays on

Q: QuestionCan the scrubber be used on tile and hardwood ?

Q: QuestionMy smart wash is stuck on dry setting won’t dispense liquid

Q: QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work

Q: QuestionI have a hoover smart wash model FH52001 on the initial use the brushes stopped spinning Do you need to use hoover carpet shampoo

QuestionI am using my Hoover Smartwash for the first time. It worked great at first, but now it stays on Dry and won't wash. I've checked for jams, pushed the DRY button, turned it on and off twice. It will not go to Wash. Any suggestions?

QuestionJust bought my cleaner today and went to remove the Clear nozzle piece on the front to clean it. And I must have pulled too hard because 2 little springs popped out and I can’t figure out where they belong.

QuestionI purchased the smart wash yesterday and tried to use it but the LED wash light did not come on. The dry LED light came on. I was disappointed because I've had a hard time finding one in stock in the store and didn't want to wait a couple days online!

QuestionWhy won't water spray out of the furniture cleaner attachment

QuestionMy question is about the HeatForce™ feature on this carpet cleaner. It is supposed to blow warm air during drying. My unit did this the first 2 times I used it, a very important feature to me, now it only blows cold air. What do you suppose happened?

QuestionI put the solution in as directed and pressed firmly as directed. Went to go fill my water tank and the soap had leaked out all over the floor. What did I do wrong? Internal defect? Everything is connected correctly.

QuestionMy dry only button is not working and it is not sucking up water

QuestionI would like to know if the handle comes off and on ?

QuestionIs there a way to turn off the "Automatic Cleaning Technology"? I think that feature is cool but when I'm done cleaning I usually blow dry, if I'm cleaning upholstery but sometimes on the carpet, so instead the heat and vacuum only mode would be awesome.

QuestionIf this model is like the older model it will do hardwood and tile. So what is the real answer to this question about tile and hardwood. Do you have to use the cleaner because i dont use cleaners. In other words will it work without the clener.

QuestionI am interested in a vacuum cleaner that not only vacuums but shampoos the carpet quickly and efficiently and dries quickly. I need a vacuum and I need a shampooer so I need a tool that does both efficiently.

QuestionMy cleaner won’t turn to the wash mode when moving forward. It stays in Dry mode even though the dry only button is not activated. How do I fix this?

QuestionMy soap dispenser leaks soap out as soon as I put it in the dispenser area.

QuestionThe pull to release tab on my recovery nozzle has come off leaving me with the tab and two small metal clips that I can't seem to put on correctly. Can someone get me a picture of how these three parts are supposed to go together?

QuestionMy brushes stopped spinning. I have checked every possible location to see if there is a jam. No jam no hair. What do I check now ?

QuestionMy wash will not stay on and it pulsates dry only stays on

QuestionCan the scrubber be used on tile and hardwood ?

QuestionMy smart wash is stuck on dry setting won’t dispense liquid

QuestionMy dirty water tank is not filling up when I use smartwash Hoover. How do I get it to work

QuestionI have a hoover smart wash model FH52001 on the initial use the brushes stopped spinning Do you need to use hoover carpet shampoo