A:AnswerHello Coopsmom,
The pretreat feature on this SmartWash is supposed to be a stream and not a spray. For high traffic areas we would recommend our Hoover Oxy Carpet Cleaner and our Hoover Oxy Spot Chaser. Thanks!
Matt - Hoover Team
A:AnswerHello Deb23,
Both units will feature an 8 foot hose attachment. The machine will need to be moved, if there are many stairs. Thank you!
Matt - Hoover Team
A:AnswerI used it for a sofa and for fabric chairs, it worked great. You spray the shampoo and the tool sucks it back out. Great pleasure to watch how dirty the water comes out.
A:AnswerI have cleaned a bit in my apartment without moving any of the big pieces yet. The only true recommendation that is made is that you vacuum any area you want to clean first before using the carpet cleaner.
A:AnswerWe would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
The Hoover Team
A:AnswerHello LSand,
This may be due to the tank not being fully seated and secured on the intake point. In order to better assist you, please contact us directly at [email protected]. Thank you!
Matt - The Hoover Team
A:AnswerHello Laura,
The Hoover SmartWash PET Corded would be able to be used on a mattress, but we would recommend using the upholstery tool. Thank you!
Matt - Hoover Team