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  • Front. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Angle. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
  • Left. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
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  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • Hotpoint Washer Stainless Steel Basket video 0 minutes 35 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver

Model:
HTW240ASKWS
SKU:
5506782
Your price for this item is $369.99
Clearance
Save $152
The comparable value price is $521.99
Page Showing 41-60 of 73 questions
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  • QuestionI want to know how to get washer to go straight to spine

    Asked by CC.

    • Answer Hi there, Thanks so much for asking about this neat washer! This washer has a Drain & Spin cycle. To select it, simply turn the knob to the correct setting and press Start. Hope this helps. Reach out if you got any more questions. Mike@GEA

      Answered by GE Answers

  • QuestionIs the door on the matching dryer reversible?

    Asked by MomS.

    • Answer Hello - Thanks for reaching out and showing interest in our amazing washer and dryers. We love to say dryer model HTX24EASKWS has reversible doors! We hope this is the answer you were hoping to hear. Have a great day. -Shayla@Hotpoint

      Answered by GE Answers

  • QuestionIs a pedestal available to raise this model?

    Asked by Donal.

    • Answer Hello - we're glad to assist with this question! After double checking the information for this washer, we can confirm that we don't offer a pedestal for this unit at this time. We apologize for any inconvenience this might cause. -- Thank you for asking this question. Have a great day. - Pablo@GEA

      Answered by GE Answers

  • QuestionMy washer started washing my clothes. After15 minutes of washing the water drained out n it stop. It didn’t go to a rinse mode or nothing. No green lights was present l. What is wrong or went wrong with my washer?

    Asked by Anonymous.

    • Answer Hello, We're awfully sorry to hear that your washer is suddenly draining after 15 minutes of washing and we understand how aggravating that is. We would recommend unplugging your unit for about a minute and plugging it back in. If it continues to operate in this manner, service may be required. You can schedule an appointment by calling 800-432-2737. We hope this helps. Mike@GEA

      Answered by GE Answers

  • Questiondoes ge or hotpoint have an analog model available? NON-ELECTRONIC

    Asked by Nick.

    • Answer Hi there, Thank you so much for reaching out! We do not have any analog control models available for our washer machines. We do apologize for this inconvenience. Take care. Mike@GEA

      Answered by GE Answers

  • QuestionWhy does my washer unbalance it self and make a very loud noise while rocking the whole machine back and forth?

    Asked by Sam.

    • Answer Hello, there. Thanks for reaching out about your concern as we understand how bothersome a loud unbalanced washer can be. We would like to offer some insightful information to help. There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. Check that all shipping material was removed just before sliding the washer into place. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation. If this troubleshooting does not resolve your issue, we recommend scheduling service. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm. Thanks again for reaching out and we hope that this helps.-Kianna@GEA

      Answered by GE Answers

  • QuestionIs this an Energy Star appliance?

    Asked by Anonymous.

    • Answer Thank you so much for taking the time to reach out to us about this great washer. It is not Energy Star Certified, however, and we apologize for any frustration this may have caused. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@Hotpoint

      Answered by GE Answers

  • QuestionThere is not enough water, how do we get more water fill. It only fills 1/3 up, not enough to even wet all the clothes. no matter what amount load i have water never reaches above 1/3 i have to literally pour buckets of water from bath tub into it.

    Asked by wildflower.

    • Answer Hello there - Thanks for reaching out! The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. It's not recommended to manually add more water to the washer. We sincerely apologize for any inconvenience this may cause. -Mikayla@GEA

      Answered by GE Answers

  • QuestionHow noisy is this washer?

    Asked by Ann.

    • Answer Thank you for asking. How noisy an appliance is is subject to the end user as there are no specific noise ratings. It will depend on the location in the home and the materials around the washer. We do not rate the sound level of our washers, which means we are unable to provide a decibel level while they are running. Hope this helps. Geoff@GEA

      Answered by GE Answers

  • QuestionDoes this washer have sensors? For example, can it sense what size a load is?

    Asked by Jpmc.

    • Answer Hello there, this is a great question and we're happy to help. Yes, the machine automatically senses the load and adds the amount of water needed to ensure great cleaning results. We hope that's what you wanted to see from us and we want you to know we'd love getting to welcome you into our GE Appliances family. - Guy@GEA

      Answered by GE Answers

  • QuestionMy load became unbalanced during spin, I opened and rearranged but when I closed the lid it didn't go back to spin. When I hit start the fill light went on so I immediately stopped it. So how do I make it finish spinning in the future?

    Asked by Marie.

    • Answer Hi, Thanks for reaching out! To complete the spin cycle, we suggest you select the "Drain and Spin" cycle if the load becomes unbalanced and the lid needs to be opened for rearranging in the future. We hope this helps! Please let us know whenever you have questions, we're always here for you. - Sharon@GEA

      Answered by GE Answers

  • QuestionWhat kind of water pressure do you need to run this washer.

    Asked by Dawn.

    • Answer Hello. We appreciate you taking the time to reach out to us and your interest in this washer; we're glad to assist. This model requires water pressure of at least 20 psi. The maximum it can be used with is 120 psi. If your water pressure is in that range, we are confident this washer would be a great option for you! We're happy to help if you have any other questions or concerns - all the best! -Sarah@Hotpoint

      Answered by GE Answers

  • QuestionI cannot get the small hotpoint clothes washer to turn on.What do you think is wong?

    Asked by Anonymous.

    • Answer Hi there, and thanks for taking the time to reach out to us. We hate to hear you've had an issue with the washer not turning on, and know how frustrating that must be. We'd like to offer assistance. You may want to check the fuse or circuit breaker in your home to ensure power is being supplied to the washer, and make sure the plug for the unit is securely plugged in the wall outlet. The washer should have its own dedicated circuit. You may also want to try disconnecting the unit from power, waiting two minutes and then plugging it back in; this resets the electrical components and will often help resolve an issue. If the washer will not fill with water, you should check that the valves are fully open and nothing is obstructing the hoses. You should also make sure the lid is shut when you push Start - the safety feature will not allow spinning and agitation when the lid is up. You might want to double check that you pressed the Start option, and the washer hasn't been paused. Further instructions on getting started with the washer begin on page 5 of your manual. If these troubleshooting steps do not help resolve your issue, our service department can be contacted at 1-800-432-2737 and would be glad to assist. We are happy to help with any other questions or concerns. Wishing you all the best! -Sarah@Hotpoint

      Answered by GE Answers

  • QuestionCan you wash a king size comforter in this washer

    Asked by Mo.

    • Answer Hi - Thank you for reaching out to us. There is no absolute answer to this question. King size comforters can not only vary slightly in physical dimensions (California King vs King), the thickness or how plush the comforter is can make a difference as well. Generally, if your comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly, it can be washed in this unit. We hope this helps. Vikki@GEA

      Answered by GE Answers

  • QuestionOn the Hotpoint washer HTW240ASKWS,can you turn the setting knobs in both directions, clockwise and counter-clockwise? Same question about the dryer HTX24EASKWS.

    Asked by NewUser.

    • Answer Hello! Thanks for your interest in this top load washer; we're happy to help with your inquiry. This washer's knob will turn in either direction. Regarding the dryer you listed, the knob will turn both directions when you set the dry time. When the dryer is operating, the timer turns clockwise. We hope this information is helpful, and are available if you have any further concerns. All the best! -Sarah@GEA

      Answered by GE Answers

  • QuestionIs it easy to remove the cover from this machine? I need to get this 27" machine down a narrow staircase that is 23.5" at one (small) point. I was told that this would be my best bet for getting a regular sized washer down my tiny stairs.

    Asked by Anonymous.

    • Answer Hi - We're glad you checked with us. Removal of the front panel is not going to reduce the size of the washer to fit in the space you mentioned. The front panel is approximately 1" deep. The actual top cover of the washer will still extend the full 27" depth. We would not recommend you attempt to disassemble the washer in order to get it to fit the narrow space you have described. We wish you all the best! Vikki@GEA

      Answered by GE Answers

  • QuestionIs this a high efficiency washer? I have 2 and I despise them. I’m looking for a regular one.

    Asked by Cat.

    • Answer Hello, thank you for your question. This washer is not a high efficiency washer. Please don't hesitate to reach out to us with any further questions you may have as we are always here to help! -Chris@GEA

      Answered by GE Answers

  • QuestionCan this electric dryer be bottom vented? Does the door on the dryer reverse?

    Asked by tuliphaus.

    • Answer The Hotpoint dryer can be bottom vented. It has a knockout plate on the bottom of the dryer meant just for bottom venting. You would have to remove the bottom panel knockout, reposition duct into downward position, plug the hole on back panel with the knockout and duct foil tape, and prep the dryer transition duct rated for bottom venting such as a semi-rigid transition duct. Nonetheless, it is very possible to vent the dryer from the bottom. Venting from the bottom will also allow you to push the dryer further back towards the wall than you could if duct was behind dryer. The door is also reversible on this dryer. Just remove the plugs on one side, and unscrew the door hinges from the frame. Then place the door hinges on the side where the plugs/rivets were with the screws. it can be reversed in under five minutes with a drill with an extension and Phillips #2 bit. Just make sure to not overtighten screws with drill/driver, and use lower torque setting. Afterwards, place the plugs into holes remaining on other side and you will be good to go.

      Answered by JCJ71

  • QuestionHow long does it take to run a load of laundry with this machine?

    Asked by Lance.

    • Answer The time will vary depending on load size and settings used for wash cycles. Most of my loads take a little over 30 minutes to complete. The final spin cycle is the longest, and lasts roughly ten minutes no matter what setting I've used so far. The wash/agitate cycle timing will vary considerably based on settings used during wash cycle, especially if using bulky setting. Load time will also increase if pausing during cycle to add clothes. Expect on average about 35 minutes for a load to finish.

      Answered by JCJ71

  • Questionwhat is the tub made of. I prefer porcelain to stainless

    Asked by beaners.

    • Answer The tub is of a stainless steel composition.

      Answered by JCJ71

Page 3, Showing 41-60 of 73 questions

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