Questions & Answers

Name: Hover-1 - Astro LED Light Up Electric Self-Balancing Scooter w/6 mi Max Operating Range & 7 mph Max Speed - Gunmetal
Brand: Hover-1
SKU: 6419716
Price: 329.99 USD
Rating: 4.6 (318 reviews)

Hover-1 - Astro LED Light Up Electric Self-Balancing Scooter w/6 mi Max Operating Range & 7 mph Max Speed - Gunmetal

Model:: H1-ATD-GMT; |
SKU:: 6419716

User rating, 4.6 out of 5 stars with 318 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 48 questions

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Questioncan you make the lights on the footpads stay a certain color and not flash? because when i chose a color it goes to the right color but it just flashes and i wanted it to stay that color without flashing
Asked 3 years ago by kal.
- Answer You can use the Hover-1 app to change the light color and effects.
  Answered 3 years ago by Hover-1 Team
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Questioncan the batteries and charger be replaced ?
Asked 3 years ago by peter.
- Answer Just FYI, I've been "checking their site" (hover-1) for a replacement charger, and they never have one. I've been back and forth with their customer service through emails and they can't even tell me which model charger to buy that is compatible w/this hoverboard. None of the ones on the site specifically say ASTRO. I wouldn't buy this product. We got it for my son for his birthday-April 2021. He used it for a few months, then in our travels we lost the charger. Haven't been able to buy one since. Don't waste your money!!
  Answered 3 years ago by Anonymous
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QuestionWill the Hover-1 Kart attachment work with the Astro hoverboard?
Asked 3 years ago by Anonymous.
- Answer i'd email them on their website to find out the answer to that
  Answered 3 years ago by Alphadog
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QuestionWeight limit
Asked 4 years ago by Lisa.
- Answer The weight limit should be around 220 Lbs.
  Answered 4 years ago by Misora
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QuestionHow do I turn the lights off? I can control the foot pad lights but I want to turn off the lights in the wheels/underneath the board. Thanks
Asked 4 years ago by August.
- Answer The wheel lights cannot be turned off.
  Answered 3 years ago by Hover-1 Team
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QuestionWhy does my speaker not work? How can I fix it? And the light up pads dont work either and I just got it. How can I fix it too?
Asked 4 years ago by Lemonss.
- Answer Please contact us at https://hover-1.com/troubleshoot and we would be happy to help you out. Thanks for being a Hover-1 customer.
  Answered 4 years ago by Hover-1 Team
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QuestionIs it a all terrain ?
Asked 4 years ago by Anonymous.
- Answer No absolutely not. there are very few boards capable of "off road" use. and those tend to be the biggest and most expensive. 95% of boards are for paved and indoor use. by their very nature an all terrain board would be almost impossible to ride.....
  Answered 3 years ago by Alphadog
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QuestionWhat does it weigh ?
Asked 4 years ago by Jim.
- Answer Less than 19 lbs. My slight of build grandson is 9 and has a great time with board
  Answered 4 years ago by PapawScott
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QuestionIs this UL certified? I do not see anywhere in the description or manual that it is. Can you please confirm whether this is in fact UL Certified and if so where is the verification?
Asked 4 years ago by MomToAGamer.
- Answer I have one and it is UL certified. Don’t you worry.
  Answered 4 years ago by Misora
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Questionhello, my hoverboard stop working today, after 35 days , what can i do? can i contact the manufacturer?
Asked 4 years ago by Manzanillero75.
- Answer We are sorry you faced an issue with your hoverboard. Please contact us at https://hover-1.com/troubleshoot and we would be happy to help you out.
  Answered 4 years ago by Hover-1 Team
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QuestionIs the hoverboard ok to ride if it’s raining?
Asked 4 years ago by Weather.
- Answer No, it’s not waterproof.
  Answered 1 year ago by Jamie
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Questioncan you ride the hoverboard with using the app or do you need the app?
Asked 4 years ago by jaygold5485784.
- Answer You can ride the hoverboard without the app.
  Answered 4 years ago by Hover-1 Team
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Questionhow long do you have to charge it?
Asked 4 years ago by jaygold5485784.
- Answer It takes about 5 hours to fully charge the battery
  Answered 4 years ago by Hover-1 Team
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QuestionHow long does this HOVER-1 last with fully charged ?
Asked 4 years ago by My.
- Answer It last about 4 to six hours of on and off use
  Answered 4 years ago by Hoverboard
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QuestionWhat is the recommened age of use for this?
Asked 4 years ago by Jaq.
- Answer I bought it for my 7 yr old grandchild and it took about 5-7 minutes for her to figure it out.
  Answered 4 years ago by Hooverboard
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QuestionHow many Volts is the battery? How many watts are the motors? Why can't I find this model on the Hover 1 website?
Asked 4 years ago by James.
- Answer Battery is 25.2v, 4.0ah Motors are 200w x 2 for a total of 400w The item is brand new and will be added to the website over the next few days.
  Answered 4 years ago by Hover-1 Support Team
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QuestionIn what surface can you ride this hoverboard?
Asked 4 years ago by Nathasha.
- Answer This board is meant for smooth, flat surfaces.
  Answered 4 years ago by Hover-1 Support Team
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QuestionHow long does the battery last after it is completely charged?
Asked 4 years ago by Mickey.
- Answer Battery can accommodate a 6 mile range, that averages out to about 2-3 hours depending the weight of the rider.
  Answered 4 years ago by Hover-1 Support Team
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QuestionWhat are wheels made of ?
Asked 4 years ago by Luci.
- Answer solid rubber
  Answered 4 years ago by Hover-1 Support Team
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QuestionIs this water resistant?
Asked 4 years ago by JOHNNY.
- Answer Yes
  Answered 4 years ago by Coolguy1
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Showing 21-40 of 48 questions

Questions & Answers

Hover-1 - Astro LED Light Up Electric Self-Balancing Scooter w/6 mi Max Operating Range & 7 mph Max Speed - Gunmetal

Q: Questioncan you make the lights on the footpads stay a certain color and not flash? because when i chose a color it goes to the right color but it just flashes and i wanted it to stay that color without flashing

Q: Questioncan the batteries and charger be replaced ?

Q: QuestionWill the Hover-1 Kart attachment work with the Astro hoverboard?

Q: QuestionWeight limit

Q: QuestionHow do I turn the lights off? I can control the foot pad lights but I want to turn off the lights in the wheels/underneath the board. Thanks

Q: QuestionWhy does my speaker not work? How can I fix it? And the light up pads dont work either and I just got it. How can I fix it too?

Q: QuestionIs it a all terrain ?

Q: QuestionWhat does it weigh ?

Q: QuestionIs this UL certified? I do not see anywhere in the description or manual that it is. Can you please confirm whether this is in fact UL Certified and if so where is the verification?

Q: Questionhello, my hoverboard stop working today, after 35 days , what can i do? can i contact the manufacturer?

Q: QuestionIs the hoverboard ok to ride if it’s raining?

Q: Questioncan you ride the hoverboard with using the app or do you need the app?

Q: Questionhow long do you have to charge it?

Q: QuestionHow long does this HOVER-1 last with fully charged ?

Q: QuestionWhat is the recommened age of use for this?

Q: QuestionHow many Volts is the battery? How many watts are the motors? Why can't I find this model on the Hover 1 website?

Q: QuestionIn what surface can you ride this hoverboard?

Q: QuestionHow long does the battery last after it is completely charged?

Q: QuestionWhat are wheels made of ?

Q: QuestionIs this water resistant?

Questioncan you make the lights on the footpads stay a certain color and not flash? because when i chose a color it goes to the right color but it just flashes and i wanted it to stay that color without flashing

Questioncan the batteries and charger be replaced ?

QuestionWill the Hover-1 Kart attachment work with the Astro hoverboard?

QuestionWeight limit

QuestionHow do I turn the lights off? I can control the foot pad lights but I want to turn off the lights in the wheels/underneath the board. Thanks

QuestionWhy does my speaker not work? How can I fix it? And the light up pads dont work either and I just got it. How can I fix it too?

QuestionIs it a all terrain ?

QuestionWhat does it weigh ?

QuestionIs this UL certified? I do not see anywhere in the description or manual that it is. Can you please confirm whether this is in fact UL Certified and if so where is the verification?

Questionhello, my hoverboard stop working today, after 35 days , what can i do? can i contact the manufacturer?

QuestionIs the hoverboard ok to ride if it’s raining?

Questioncan you ride the hoverboard with using the app or do you need the app?

Questionhow long do you have to charge it?

QuestionHow long does this HOVER-1 last with fully charged ?

QuestionWhat is the recommened age of use for this?

QuestionHow many Volts is the battery? How many watts are the motors? Why can't I find this model on the Hover 1 website?

QuestionIn what surface can you ride this hoverboard?

QuestionHow long does the battery last after it is completely charged?

QuestionWhat are wheels made of ?

QuestionIs this water resistant?