Questions & Answers

Q: QuestionMy scooter turns off by itself while the battery s are charged?

Asked 1 year ago by Hossein.

Q: QuestionIs there any way to make scooter go any faster

Asked 1 year ago by Anonymous.

• A:Answer Please reach out to our Hover-1 Support Team for further assistance. We would be happy to help! You can contact us by emailing [email protected] Thank You, -Sam

  Answered 1 year ago by Hover-1 Team

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Q: QuestionHow do you turn on Bluetooth icon

Asked 2 years ago by Ma.

• A:Answer Please be advised, this unit does not have Bluetooth capabilities

  Answered 1 year ago by Hover-1 Team

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Q: QuestionMy scooter will only go 9 mph. I got this for my son for Christmas, it used to 14 mph but not anymore? What do I need to do?

Asked 2 years ago by Ryan.

This question was asked about the related product: Hover-1 - Journey Foldable Electric Scooter w/16 mi Max Operating Range & 14 mph Max Speed - Yellow

Q: QuestionCan kids ride this

Asked 2 years ago by Floppyddo.

• A:Answer I do not recommend for child/kid. I am adult (50yrs). Get the kid type scooters; this is for 15 +, I would think. Length, heigth, speed everthing is perfect for adult.

  Answered 1 year ago by ChristmasVerified Purchase

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Q: QuestionWhat is the weight limit? Hover 1 journey foldable electric scooter w/16mi max operating range and 14 mph max speed black

Asked 2 years ago by Tom.

• A:Answer I am 150lbs.

  Answered 1 year ago by ChristmasVerified Purchase

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Q: QuestionHow can I switch from kilometers to miles per hour on the hover one journey

Asked 2 years ago by Treeman.

This question was asked about the related product: Hover-1 - Journey Foldable Electric Scooter w/16 mi Max Operating Range & 14 mph Max Speed - Yellow

• A:Answer Triple press the power button to switch between the 2 speed units

  Answered 2 years ago by Anonymous

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Q: QuestionHi can anyone tell me how Switch from kilometers to miles per hour on the journey

Asked 2 years ago by Anonymous.

• A:Answer Triple press the power button to switch between the 2 speed units

  Answered 2 years ago by Anonymous

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Q: Questionwhere can i get the battery

Asked 2 years ago by Ronny.

• A:Answer genuine Hover-1 parts and accessories can be found on our website at Hover-1.com

  Answered 2 years ago by Hover-1 Team

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Q: QuestionWhy is there a Bluetooth symbol when you takeoff the panel

Asked 2 years ago by Bluetooth.

• A:Answer Hello, the panels are used for multiple models

  Answered 2 years ago by Hover-1 Team

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Q: QuestionIs 14 Mph the definite max or does it get any extra push ?

Asked 2 years ago by KJ.

• A:Answer The max speed for the Journey is 15MPH which is dependent on several variables such as rider weight, surface ridden on, and incline (among other factors).

  Answered 2 years ago by Hover-1 Team

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Q: QuestionHow many pounds air pressure for the rare tire for Hover 1 pioneer?

Asked 2 years ago by Pingpongball.

• A:Answer Hello, the PSI would be indicated on the side of your tire.

  Answered 2 years ago by Hover-1 Team

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Q: QuestionIs there an to control speed limit?

Asked 2 years ago by Naz.

• A:Answer The speed of the unit is controlled by the throttle

  Answered 2 years ago by Hover-1 Team

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Q: QuestionMy latch on my scooter broke is there any replacements?

Asked 2 years ago by Lennon.

• A:Answer Hello, we are sorry to hear you are experiencing difficulties with your unit. Please reach out to our Hover-1 Support Team. We would be happy to help! You can contact us by emailing [email protected] Thank You, -Sam

  Answered 2 years ago by Hover-1 Team

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Q: Questioncan i ride this if it is raining lightly?

Asked 3 years ago by sarah.

• A:Answer Hello, we would advise against letting the unit come in contact with any water.

  Answered 3 years ago by Hover-1 Team

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Q: QuestionWhen the back tire is flat does that affect the speed ? Going down leveled pathways or either up hills ?

Asked 3 years ago by JulioG023.

• A:Answer Hello, a flat tire could reduce the speed at which your unit will be able to travel and could potentially damage the tire rim

  Answered 3 years ago by Hover-1 Team

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Q: QuestionCan you adjust and restrict the max speed of the hover-1 journey electric scooter

Asked 3 years ago by Mike.

This question was asked about the related product: Hover-1 - Journey Foldable Electric Scooter w/16 mi Max Operating Range & 14 mph Max Speed - Blue

Q: QuestionIs a lithium battery?

Asked 3 years ago by George.

• A:Answer Yes

  Answered 3 years ago by ipad

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Q: QuestionDo u need both chargers in order for it to charge or can i just use the ping one

Asked 3 years ago by Jessica.

This question was asked about the related product: Hover-1 - Journey Foldable Electric Scooter w/16 mi Max OperatingRange & 14 mph Max Speed - Pink

• A:Answer One ping

  Answered 3 years ago by Jwh403

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Q: QuestionIs the battery removal so you check it in on the aircraft ? Its a electric battery and can’t check it in on the plane

Asked 3 years ago by cigi.

This question was asked about the related product: Hover-1 - Journey Foldable Electric Scooter w/16 mi Max Operating Range & 14 mph Max Speed - Blue

• A:Answer The battery is non-removable. If you are needing further help regarding removing/replacing the battery, you can contact us at [email protected].

  Answered 3 years ago by Hover-1 Team

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