Questions & Answers

Q: QuestionMy scooter will charge but when I take out the charger it doesn't turn on I haven't tested it at full charge but I feel like I'm going to get the same result....please help me

Asked 2 years ago by Zander.

Q: QuestionMy charger is green but it won’t turn on

Asked 3 years ago by Geese.

Q: QuestionI just bought a hover 1 rally and my charger is green but won’t turn on

Asked 3 years ago by Geese.

Q: Questionneed to know charger specification and need handle bar parts

Asked 3 years ago by Master.

Q: QuestionAnyone have a red M with a circle on the top of the display screen? When I push go button it engages the brake and scooter won’t move.

Asked 3 years ago by Anonymous.

Q: Questionwhat is the name of the battery of the hover 1 electric scooter also where is the battery located?

Asked 4 years ago by Henrycoreas.

Q: QuestionIs there a charger ? How do you charge it ?

Asked 4 years ago by Charge.

• A:Answer Yes charger is included. you plug in to scooter then the wall

  Answered 4 years ago by Slick

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Q: QuestionMy kids pull out the wired from the display board they is six wires I don't know wich wire goes where please any ideas?

Asked 4 years ago by Joseph.

• A:Answer Try looking at the colors of the wires, if they are all the same color you might have to do it the old way wire by wire and see if they do something when you connect them

  Answered 4 years ago by Tony632

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Q: QuestionWhere do I get service at

Asked 4 years ago by Honda.

• A:Answer please visit www.hover-1.com/troubleshoot

  Answered 4 years ago by Hover-1 Support Team

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Q: QuestionSo I’m trying to take the tire out and how do I disconnect the brakes from the tire cause I killed the front tire

Asked 4 years ago by Chris.

Q: QuestionMy daughter wrecked and the speedometer broke how can I replace it

Asked 4 years ago by Autumn.

• A:Answer YOU HAVE TO TAKE BACK TO GEEK SQUAD,OR TALK WITH THE MANUFACTURER,GEEK SQUAD DOESN'T FIX SCOOTERS,THEY HAVE TO ORDER YOU A NEW ONE.

  Answered 4 years ago by POKEYVerified Purchase

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Q: QuestionCan you change the height of the handlebars for shorter people?

Asked 4 years ago by DJMinihands.

• A:Answer No you can not adjust it.

  Answered 4 years ago by JgabVerified Purchase

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Q: QuestionSo I was checking out things this scooter does...When I push the buttons on both sides of the power button at the same time all kinds of stuff shows up on the display . There is nothing in my user manual and nothing I can find online to tell me what the R

Asked 4 years ago by Casey.

• A:Answer The same problem here

  Answered 2 years ago by klokanek123

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Q: QuestionHow do you charge the scooter?

Asked 4 years ago by mrs0719.

• A:Answer There is a simple charging port with a rubber cover on the handle bars. About 4 hours and you'll have a full charge.

  Answered 4 years ago by NolanVerified Purchase

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Q: QuestionI dropped my scooter and now the top circle where it tells you how fast it’s going is coming off whatd I do?

Asked 4 years ago by K.

• A:Answer Try to see if there’s a way of resetting by “disconnecting “ the power

  Answered 4 years ago by Tony632

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Q: QuestionWhat is Best Buy's warranty on this?

Asked 4 years ago by bobbyjones.

• A:Answer 1week. They only help you if you bought the extended warranty, and the manufacturer does nothing for you.

  Answered 4 years ago by Brianna

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Q: QuestionDoes this scooter have cruise control? If not, is it easy to hold down the throttle to hold your speed?

Asked 4 years ago by Myles.

• A:Answer this scooter does not have cruise control. Other models allow you to hold the throttle down for five seconds, or double-press the throttle at the given speed. This one does not. However, the throttle level is not very heavy to press. Ive been quite comfortable holding it at max for quite the distance, as wll as my children who are six and eight.

  Answered 4 years ago by RobinVerified Purchase

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Q: QuestionI'm debating buying this for my 4 mile commute to work. I can charge it while I'm at work. I'm a pretty small adult male 135lbs 5'9" . any advice?

Asked 4 years ago by Krispy.

• A:Answer do it, There are 3 different speeds on this scooter and you can probably go full speed for the whole 4 miles. Then charge it at work and then you will be all set when you go homes, It is super fun to ride and the best thing its free transportation after your initial purchase.

  Answered 4 years ago by AnytimeRealtyVerified Purchase

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Q: QuestionWhat height do the handle bars adjust to ?

Asked 4 years ago by Andrea.

• A:Answer the bar height is not adjustable.

  Answered 4 years ago by NolanVerified Purchase

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Q: QuestionWhere can I get the handle bar neck because it broke in half

Asked 4 years ago by Pookdog1.

• A:Answer I am pretty sure that you can get a handle bar neck at your local Dick’s sporting goods

  Answered 4 years ago by Anthony19

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