Questions & Answers

Q: QuestionDoes computer come with Microsoft Office ?

Asked 4 years ago by Claude.

• A:Answer No, the HP 15-EF1020NR laptop does not come with Microsoft Office. That would need to be purchased separately.

  Answered 4 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you connect 2 monitors to this laptop?

Asked 4 years ago by jon.

• A:Answer Hi Jon. Thanks for the question. No, the laptop only has one video out port - the HDMI 1.4. The USB-C ports do not have video out on this laptop.

  Answered 4 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat operating system. Very little info online

Asked 3 years ago by Sam.

• A:Answer This laptop has the Windows 10 Home in S mode operating system.

  Answered 1 year ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWILL THIS LAPTOP WORK FOR USING DRAFTSIGHT, A 2D DRAFTING SOFTWARE? https://www.draftsight.com/sites/draftsight/files/2021-11/DraftSight-System-Requirements-2022.pdf

Asked 3 years ago by DEREK.

Q: QuestionIs there any place you guys recommend taking my computer to for a RAM upgrade. Im afraid to open my computer.

Asked 3 years ago by Vee21.

• A:Answer Hello. Thanks for your question. We recommend reaching out to the Geek Squad at Best Buy.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this laptop good for playing Minecraft?

Asked 3 years ago by Ramgirl405.

• A:Answer Yes, it will be fine for playing Minecraft.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this one have a place to insert sim card???

Asked 3 years ago by Micky.

• A:Answer Thank you for your question! This laptop does not have a SIM card slot.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have a cd drive

Asked 4 years ago by ER.

• A:Answer Thanks for your interest in HP Products! The HP 15.6" Touch-Screen Laptop will not include an internal cd drive.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with a camera?

Asked 4 years ago by 1289.

• A:Answer Yes, this laptop has a built in camera and microphone.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop come with a pen?

Asked 4 years ago by Nina.

• A:Answer Hello, Nina. The stylus pen is not included with this HP laptop. You can use a passive stylus with laptop.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIS the entire body metal or plastic?

Asked 4 years ago by John.

• A:Answer Hello, John. This laptop is made with plastic.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it support zoom?

Asked 4 years ago by arnie.

• A:Answer You can use Zoom on this laptop.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhen will you all will have this computer in stock

Asked 4 years ago by cooldogkit.

• A:Answer We're unable to tell. Please check with your local store for availability.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this computer be back in stock?

Asked 4 years ago by Buck.

Q: QuestionWhen will this computer be back in stock?

Asked 4 years ago by Buck.

Q: QuestionWhat is the brightness of the display? Is it a TM panel or IPS?

Asked 4 years ago by RandomAsker.

• A:Answer The brightness of this laptop is 220 nits. This laptop has a BrightView display. Brightview means that it is a glossy display but it does have anti-reflection to help reduce the glare.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need a computer that will handle a program like rennolds or CDK will this run a software like that?

Asked 4 years ago by jake.

• A:Answer Yes it will.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the battery integrated or replaceable?

Asked 4 years ago by confused.

• A:Answer In order to access the battery on this laptop, you would have to remove the bottom cover of the laptop. Then, you can replace the battery.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am college student and use Solidworks for school projects and looking for new laptop. Is this laptop best for Solidworks use?

Asked 4 years ago by Gnaw.

• A:Answer This laptop does not meet the required specs for Soildworks. This link talks about the recommend hardware. https://www.solidworks.com/sw/support/SystemRequirements.html

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I have the Geek Squad transfer info from old computer to new? I have a protection agreement w Best Buy.

Asked 4 years ago by Anonymous.

• A:Answer Yes you can. Here is a link to Geek Squad services: https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question