“HP Support; Please provide a link to the service manual for this model. It appears the keyboard must be unsnapped from the bottom cover using a pick; and some screws removed from the back. Something else is holding the keyboard stuck to the back cover.”

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• You have to remove the rubber feet strip but be careful since it can easily break in to. There's 6 screws under the rubber pad that needs to be removed. Why the h does hp put screws under the rubber feet in the 1st place because after it's removed to add more memory or an ssd it never sticks on again. I would NEVER buy a laptop that doesn't have access panels to upgrade memory/ssd since it's a pita to remove the entire back just to perform an upgrade. It's easily damaged if you're not careful.

  Answered by rdmtx 6 years ago

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• The full maintenance and service guide can be found here: http://h10032.www1.hp.com/ctg/Manual/c06148960

  Answered by HP Team 6 years ago

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