A:Answer Hello. Thanks for your question. First, be sure you have the webcam popped up for a video conference. The webcam is located at the top of the computer and in the middle. If you press down on the webcam, it will pop up. If you are still having issues, be sure that you have activated the video in the Zoom app. Here are some troubleshooting steps you can try: https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video If the webcam is not working at all, here are some other troubleshooting steps you can try: https://bit.ly/34m9rFf If you need further assistance, contact HP Support: https://support.hp.com
