Questions & Answers

Q: QuestionHow is this monitor environmentally conscious?

• A:Answer The monitor has an energy-efficient design and components to help reduce power consumption and energy costs.

Q: QuestionDoes this HP monitor have built-in speakers?

• A:Answer No, this monitor does not have built-in speakers.

Q: QuestionDoes this monitor have a height-adjustable stand?

• A:Answer Yes, the stand can be adjusted to your preferred height.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor has a response time of 5 milliseconds.

Q: QuestionWhat is the contrast ratio of this monitor?

• A:Answer This monitor has a contrast ratio of 10,000,000:1.

Q: QuestionWhat type of display panel does this monitor use?

• A:Answer This monitor uses an IPS panel.

Q: QuestionDoes this monitor have a power on and off switch?

Asked 2 years ago by Zin.

• A:Answer Yes.

  Answered 2 years ago by MelliVerified Purchase

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Q: QuestionHow long is the power cord? Good for 2 monitor setup?

Asked 4 years ago by CandyMan.

• A:Answer Hi, thank you for asking. The 27mq monitor's power cord is six feet long. The HDMI cable included is 5.9 feet. Yes, this would be great fo a 2-monitor set up.

  Answered 4 years ago by HP Team

  
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Q: QuestionI purchased 2 of these monitors; both monitors will not allow full edge to edge picture. I have tried adjusting the resolution and everything else. No purpose in having a 27 inch screen and the display is only showing 23 inches. Any way to fix this issue?

Asked 2 years ago by Kitty.

• A:Answer It looks to me like your graphics card doesn't support a QHD monitor setup. It appears to be a standard 1080 graphics card.

  Answered 2 years ago by Anonymous

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Q: QuestionI see the stand has height adjustment and tilt. Does it also swivel?

Asked 3 years ago by mike.

• A:Answer This 27" monitor can tilt -5 to +23 degrees, pivot 90 degrees (clockwise) and swivel 360 degrees.

  Answered 3 years ago by HP Team

  
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Q: QuestionI already have this monitor and I want to purchase another one to connect them together. Can I connect the same monitor to this one? Also I want to use a wall mount or desk arm. What do I need to purchase to do that? Thanks,

Asked 8 months ago by Gypsi.

• A:Answer Thank you for your question about using this HP monitor in a twin setup! This model of monitor does not support daisy-chaining, where you connect one monitor through another. You would also need to see if your computer has one a combination of HDMI or VGA ports. Even though HDMI will give you a better screen experience, you would need either a dedicated video card that has multiple HDMI ports on it or connect a USB-C dock to a USB-C port that also supports DisplayPort. If your USB-C ports support that feature, you can purchase the dock right in Best Buy stores!

  Answered 8 months ago by HP Team

  
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Q: QuestionI lost the screws for mounting the screen? What size screws should I buy to replace?

Asked 1 year ago by Soni.

• A:Answer Hello Soni and thank you for asking. The VESA mount for the HP 27mq monitor uses M4 x 10 mm screws. If you need further assistance, please contact HP Support.

  Answered 1 year ago by HP Team

  
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Q: QuestionI purchased this monitor as second monitor of my desktop PC. Somehow the highest resolution I got was 1920 X 1200. Can someone advise me how to get the 2560 X 1440 resolution? Thanks.

Asked 1 year ago by beginner.

• A:Answer Thank you for the question. It may be because of your PC's graphics card. Does it support QHD 2560 x 1440? Have you tried updating the graphics card's driver? Are you connecting with the included HDMI cable? Please reach out to Support.HP.com or call 800-474-6836 for assistance.

  Answered 1 year ago by HP Team

  
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Q: Questionhow do you adjust the height I'm having problems adjusting its stuck won't move

Asked 2 years ago by Anonymous.

• A:Answer The stand on this monitor is not adjustable, however the monitor does have a tilt angle of 5° forward or 23° backward.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this TV be mounted to the wall?

Asked 2 years ago by Bellamy.

• A:Answer Yes, this monitor is VESA mounting capable.

  Answered 2 years ago by HP Team

  
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Q: QuestionThis may be a dumb question but is this the computer part or do I need a pc to go with this

Asked 2 months ago by GEEBER.

• A:Answer It’s just the monitor you need pc too!

  Answered 1 month ago by TasiaEVerified Purchase

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Q: QuestionWhat is the maximum height of the stand?

Asked 3 months ago by HeightMax.

• A:Answer Thank you for your question, the 27mq dimesons with the stand are as follows. 24.18 x 8.33 x 19.88 in.

  Answered 3 months ago by HP Team

  
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Q: QuestionMy open box monitor came without the stand. Is this normal?

Asked 4 months ago by Anonymous.

• A:Answer No, I bought two both with stand, one was not packed very well in a brown box and the other came with all original packing.

  Answered 2 months ago by MikeItechguyVerified Purchase

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Q: QuestionI want to create a dual monitor set up. What HP second monitor should I buy that is compatible with HPIntel Ryzen All in One 7000 series I already have

Asked 8 months ago by Mike.

• A:Answer Mike, thank you for your question about this monitor and having two displays connected to your existing HP All-in-one Desktop. We would need more details, but the best one is the model number, product number (PN), or the serial number (SN) of it to take a look at the specifications. That would see if it supports a multiple display output.

  Answered 8 months ago by HP Team

  
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Q: QuestionCan you connect this monitor to a laptop?

Asked 8 months ago by Anonymous.

• A:Answer Thank you for the question. Yes, you can connect this monitor to a laptop that has an HDMI port.

  Answered 8 months ago by HP Team

  
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