“Is this compatible with HP OfficeJet 3830? I ordered it but realized that our previous ones were 63.”
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No, I'm afraid not. Those are for different printer models (a few HP printers have different numbers for the black and color cartridges, but both the 62 and 63 have a color and a black with the same cartridge number (i.e. 62 black / 62 tricolor and 63 black / 63 tricolor). If you had purchased the 63XL color or black, that would have worked in your printer, as that is just a higher capacity version of the same cartridge. More info available on the printer manufacturers website (sorry, had to remove the link after after reading their answer guidelines). Hopefully you noticed before opening the cartridge, as I believe BestBuy allows returns/exchanges of unopened ink - see their return policy page for more information (as I am just another customer, not authorized or wanting to speak on behalf of BestBuy and their policies! ;) again - link removed - just look for the link to their returns on the bottom of most of their website pages. Sorry that happened, but hope this info helps. Best of luck, TH
I would recommend:
Sorry, there was a problem. Please try again later.The HP OfficeJet 3830 printer uses the 63 inks not the 62 inks.
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